The Honey Baked Ham Company

13910 E Indiana Ave Suite B, Spokane Valley
(509) 244-4267

Recent Reviews

Laurie Harmon

We got a quarter of a ham for Easter. It was delicious! We used the leftovers to make split pea soup. The package of split pea soup sold there didn't have enough peas, so I added more. Everyone loved the ham!

Atmosphere: 5

Food: 5

Service: 5

Michelle Morehart

I purchased my Easter ham here because I just didn't have the time to cook one myself. The concept of picking one up and taking it out of the fridge 90 minutes before serving, sold me. There was nobody in the store when I walked in. I was greeted by two people at the counter. They were very friendly and warned me about the price of their hams. She also said that it will be the best ham I've ever had. The man grabbed a 8 pound ham which was way more than enough for 6. I have to say this ham was far from being the best ham. I had the bone in, spiral cut ham. It was over cooked, just dry and honestly not real flavorful. $94 ham and I bet nobody eats the leftovers they took home. Maybe if you put it in a soup where you have some broth to choke it down with. Definitely not worth the price and I will NEVER BUY ANOTHER! I mean $94 for 8 pounds??? Holy sh:!. That's actually exactly what I said when he told me the price. I've heard that Fred Meyer has a really good ham.

Atmosphere: 5

Food: 1

Service: 5

Kimarie Johnson

Updated review, please read the end. I called the Spokane Valley store on Dec 23, 2023 to get information to order a ham. The extremely rude guy that answered the phone wouldn't answer my question and said "you will just have to come into the store" and hung up on me. I went online to place my order and their online order for pick up did not allow me to put in a pick up date of Dec 24 even though the store was open on that day, the soonest date available was Tues Dec 26th so I went to the store when they opened at 9:00 am to pick up a ham. The ham was on the menu for $51.99, when this jerk rang me up he said "that will be $91.99. I explained I wanted the 1/4 ham for $51.99, he said " I have to charge you an extra $40.00 because I "DIDN'T HAVE A RESERVATION" which was impossible to get since the site would not allow it. I explained to him that his online system would not let me put in a pick up date on that day and he completely ignored the problem. This is a blatant scam. The SOB should be charged with theft. 2 weeks later I have filed a formal complaint against him with the BBB and the Attorney General. I will continue to write reviews about this Spokane Valley store and the monster that probably owns it since no employer would have him working for them, and suggest that people use another company. Longhorn Barbecue has the same precooked food. This arrogant guy needs not, the opportunity to gouge or share his horrid attitude or business practices with the public.UPDATE: I wish I could post this guys response from my complaint with the attorney general. He definitely shows his very unattractive hateful character. He did refund my $91.00, I only wanted the $40.00 he stole from me. That refund gave him the opportunity to say "I hope you enjoy your FREE HAM" I don't need or want a free ham or free anything. I am quite financially sufficient to pay for what I purchase. Bottom line is he does not want people coming to his store to purchase his product if they dont order it in advance. He was very upset that I would think that I could buy a ham without notice. Who knew? He has a STORE! I will suggest he closes his store when it gets close to a holiday and keep his hateful behavior from the people who have supported his company. Maybe put a sign out Jeff, saying "customers will be charged for whatever I slam down on the counter if you dare think you can buy something without notice" Sounds like he's may be going broke as he apparently can't purchase enough product for last minute plans. Honestly I didn't know my family would be here for Christmas. When I learned they would be here is when I had to plan dinner. SORRY Jeff, life happens. I wonder how nasty you will be come Easter?

Atmosphere: 1

Food: 1

Service: 1

John Hensley

Our ham was a disappointment for our Christmas dinner. I will probably order from Montana Valley Hams, in Helena,for my next order. Your hams have been great in the past and I don't know if I can trust your hams again.

Atmosphere: 1

Food: 1

Service: 1

Paula Neal

I had a gift card so I went in and got an 8 pound ham, bone in and I also ordered the club Sandwich from there. The customer service was absolutely amazing. The guy was extremely kind and helpful and willing to change my order that I had placed for Thursday to accommodate me so I could pick it up on Wednesday. Instead with no complaints or hesitation. Very appreciated, the food was very good And the place was very clean.

Karen Evans

My daughter and I went in for a sandwich and was faced with very unhappy rude guy. Apparently the daytime manager since he made a point of telling me he runs this place, lol. I mean, I asked him what was on a classic ham sandwich to which he just points up at the menu on the wall where it shows a picture. My daughter asked what was on a different sandwich and he points to a picture by the restrooms. I mean the personality on this guy was less than a table top. I did have to goggle, because, what was making this guy be so rude? I also ordered 2lbs of sliced ham. Once we got our sandwiches he forgot the cheese. I love this ham and am not from here, but I would drive further to buy it, just so I wouldn't have to deal with such a rude human. I will never ho back.

Dottie Haight

I buy my Easter ham here every year. I usually get the bone in, this year I got the boneless. It’s the worse ham I have ever bought. Almost tasteless. They have been getting worse for a while, but still worth the price. This one wasn’t.

Trump Derangement Syndrome

Small store but excellent service and food is amazing must try if haven't already.

Atmosphere: 4

Food: 5

Service: 5

H L

They have the absolute best honey ham around :) you will not be disappointed.

John Simmet

My son brought a Honey Baked Ham to our Christmas eave get together. I figured just another ham. Wow was I wrong. Absolutely the best ham I've ever had. The only thing wrong with it, was I couldn't stop eating it.

sean brookshier

I buy a ham every year, last years was fantastic as usual. I go last night to get one and they had zero hams in display case. I thought they were out. The guy said in the back we have some. I tell him the biggest ham they have. I get a 10 pound plus ham.. I go to warm it today and opened it and it looked different than usual. I warmed it and the glaze did not melt so I warmed it more and finally got glaze to melt. The ham is good but not like usual. Something is off. Saltier than usual, the glaze not as sweet. Not very happy with my 105 dollar ham this year. 3.5 stars.

Yelp R.

Terrible company. They move extremely slow to make your food and when I mean day I mean there's only one person that I ever see working in there it's a white guy with a long beard there is no safety standards but that's besides the point the customer service is just trash I called today and ask for a sandwich this man told me that they can't make me a sandwich and it wasn't even closing time they don't do any work in the store yet they are ready to go home. The food is also bad.

Darik N.

I came in for a late lunch asked the guy what was his favorite sandwich. He said "none of them. They all taste like sh*t". He was a dirty lazy employee that says bad things about the food so he doesn't have to get up and do any work. I left. I don't want someone like that making my lunch. If I was his manager I'd fire him.

Carlotta T.

Great service i ordered from another state for my brother and his family He just was discharged after four months in hospital with Covid They were helpful and went out of their way to help

James Matthews

My wife called the store in Spokane valley as we were to have a thanksgiving ham delivered today 11/24/2021 and believed it would have come from this location or at least a start of information so we could receive the food as we live in the country and didn’t want it just sitting at our gate. The man that answered was rude to her and then hung up. I called back the same number and at first the man that answered was pleasant and asked how he could help after stating thank you for calling Honey Baked Ham. I explained we had ordered a ham for delivery…he cut me off and said “not my problem” and then hung up the phone. I then googled the HBH corporate number pressing option 3 and was told by the computer voice this isn’t working try back later and also hung up.Everyone I will ever talk to about HBH will get the worst review and strong recommendation to stay away from this company.

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