So dang busy and the servers STILL were right on top of everything. The food was above average for a bar: bonus! And there are so many games: arcade games, darts, pool and lots more. All in all a terrific bar and grille.
Kelly Booth
Horrible experience! Our food was cold (a calzone) and when they sent the new food out, it was hot but tasted like it was cooked in an oven that hadn’t been cleaned in years. When I went to the bathroom I was appalled at how disgusting it was (see photo). How can you have a restaurant where you don’t even clean the toilets?It’s really a shame. This place has the potential to be a great sports bar, but instead it has a bad kitchen staff and obviously the management doesn’t care at all. They also have a horrible drink selection for being a sports bar. No ciders (besides angry orchard) and only two IPAs. We will not be returning.The only good thing about our experience was a kind and attentive bartender. My advice to him is to do yourself a favor and get a job at a business that cares.
Tamarra H
The food is good and very family friendly. Just sad when it closes at 10.
Wendy Reagan
Thought it was the Mango Tree.Sign outside said Mango TREE but it was still the Ref. Food was good but the service was terrible, there were maybe 11 people there and I had to keep flagging down the waitress.
Yasmine Cortier
Had a great time at talent showcase ??
Paul Wilson
It was cool. Would go there more but next month it's apparently turning into an Indian restaurant so we shall see how that goes.
J Pow
Good place to have a beer and watch games. Food is the only reason for 2 stars. Gas station quality with casual sit down pricing. Stay away from that and you are good.
Joseph Urlacher
Nice large meeting room in the back.
Pepito Hidalgo
So the setup is cool and chill with big screens, a big oval bar and some side areas for other seating. What turned me off was during a Friday night while the NBA playoffs are going on they will not play the TV volume and instead put it to some music playlist from the rock station. I did not go specifically to a sports bar to here a Spotify playlist while watching the game. Kills the vibe and makes it feel like any other bar. They said it was that they stop playing game volume after a certain time, so essential they have staff that rather listen to music then play the game volume for their patrons. Cool I'll be back for maybe a hawks game but anything else and your better off going somewhere else that actually enjoys sportsLast thing, the main hostess/bartender was very short with anything I asked for and the place was pretty empty on a Friday night with playoff games going. It should be packed. For them to not only not be good to sports fans but also close at 10 pm on a Friday?!? What's the point to having the bar then for games that start at say 7 or 8 pm those games are still going before they would technically close. Just bizarre
Audrina Fay
I’ve never been so disappointed in management and staff. My friend was assaulted by the staff. Cursed at and humiliated. When asked to speak to a manager one never came. I had to approach another staff member who told us that he was in fact the manager and he didn’t have the time at the moment to answer to our complaint. Told us that he sent the waiter home and explained how our side of the story wasn’t relevant at the time. I told him that if he wasn’t going to address our concerns that we were going to leave only than did make our experience seem valid. He did in fact address that his waitress assaulted our friend and he did comp the tab. Regardless, will never go back.
This was by far the worst customer service I have experienced in Spokane valley. I would not recommend coming here for any matter if you want any dose of human decency. The past four times I have been here for work gatherings, the service has been awful, and we have simply been neglected and dismissed. This last time was the final straw; after commenting on the lack of service, our table of 12 was then cussed at and flipped off by Daniel-the waitress. After this, the waitress was sent home, and management still neglected to acknowledge how unprofessional this was—stating “he didn’t know which story to believe.” This place does not deserve to be in business when there are plenty of other local pubs that would kill for the business and have amazing customer service as well!
Audrina Fay
I’ve never been so disappointed in management and staff. My friend was assaulted by the staff. Cursed at and humiliated. When asked to speak to a manager one never came. I had to approach another staff member who told us that he was in fact the manager and he didn’t have the time at the moment to answer to our complaint. Told us that he sent the waiter home and explained how our side of the story wasn’t relevant at the time. I told him that if he wasn’t going to address our concerns that we were going to leave only than did make our experience seem valid. He did in fact address that his waitress assaulted our friend and he did comp the tab. Regardless, will never go back. There are plenty other pubs in the valley that would treat you with dignity, respect, and deserve your service. Do better “the ref sports bar”
Thomas H
I was doing kind of a Recon mission since this place is just a couple blocks away. I couldn't be happier to discover the Diamond in the rough! Modern clean organized and well lainout. Excellent prices and great menu for a pub-stop or an evening out for a dinner and a game. Laid back comfortable atmosphere. Everyone seemed happy!
teresa morrissey
I had a birthday party here recently and I absolutely Adored our server she was sweet and checked in on us all throughout the night. The service was wonderful. The food was great! I would definitely recommend having an event here.
Patrick O.
use to be a great bar to go to for nfl games, they don't have nfl ticket price of beer way to high and the service totally sucked. won't be back
So dang busy and the servers STILL were right on top of everything. The food was above average for a bar: bonus! And there are so many games: arcade games, darts, pool and lots more. All in all a terrific bar and grille.
Horrible experience! Our food was cold (a calzone) and when they sent the new food out, it was hot but tasted like it was cooked in an oven that hadn’t been cleaned in years. When I went to the bathroom I was appalled at how disgusting it was (see photo). How can you have a restaurant where you don’t even clean the toilets?It’s really a shame. This place has the potential to be a great sports bar, but instead it has a bad kitchen staff and obviously the management doesn’t care at all. They also have a horrible drink selection for being a sports bar. No ciders (besides angry orchard) and only two IPAs. We will not be returning.The only good thing about our experience was a kind and attentive bartender. My advice to him is to do yourself a favor and get a job at a business that cares.
The food is good and very family friendly. Just sad when it closes at 10.
Thought it was the Mango Tree.Sign outside said Mango TREE but it was still the Ref. Food was good but the service was terrible, there were maybe 11 people there and I had to keep flagging down the waitress.
Had a great time at talent showcase ??
It was cool. Would go there more but next month it's apparently turning into an Indian restaurant so we shall see how that goes.
Good place to have a beer and watch games. Food is the only reason for 2 stars. Gas station quality with casual sit down pricing. Stay away from that and you are good.
Nice large meeting room in the back.
So the setup is cool and chill with big screens, a big oval bar and some side areas for other seating. What turned me off was during a Friday night while the NBA playoffs are going on they will not play the TV volume and instead put it to some music playlist from the rock station. I did not go specifically to a sports bar to here a Spotify playlist while watching the game. Kills the vibe and makes it feel like any other bar. They said it was that they stop playing game volume after a certain time, so essential they have staff that rather listen to music then play the game volume for their patrons. Cool I'll be back for maybe a hawks game but anything else and your better off going somewhere else that actually enjoys sportsLast thing, the main hostess/bartender was very short with anything I asked for and the place was pretty empty on a Friday night with playoff games going. It should be packed. For them to not only not be good to sports fans but also close at 10 pm on a Friday?!? What's the point to having the bar then for games that start at say 7 or 8 pm those games are still going before they would technically close. Just bizarre
I’ve never been so disappointed in management and staff. My friend was assaulted by the staff. Cursed at and humiliated. When asked to speak to a manager one never came. I had to approach another staff member who told us that he was in fact the manager and he didn’t have the time at the moment to answer to our complaint. Told us that he sent the waiter home and explained how our side of the story wasn’t relevant at the time. I told him that if he wasn’t going to address our concerns that we were going to leave only than did make our experience seem valid. He did in fact address that his waitress assaulted our friend and he did comp the tab. Regardless, will never go back.
Restaurantji Recommends
This was by far the worst customer service I have experienced in Spokane valley. I would not recommend coming here for any matter if you want any dose of human decency. The past four times I have been here for work gatherings, the service has been awful, and we have simply been neglected and dismissed. This last time was the final straw; after commenting on the lack of service, our table of 12 was then cussed at and flipped off by Daniel-the waitress. After this, the waitress was sent home, and management still neglected to acknowledge how unprofessional this was—stating “he didn’t know which story to believe.” This place does not deserve to be in business when there are plenty of other local pubs that would kill for the business and have amazing customer service as well!
I’ve never been so disappointed in management and staff. My friend was assaulted by the staff. Cursed at and humiliated. When asked to speak to a manager one never came. I had to approach another staff member who told us that he was in fact the manager and he didn’t have the time at the moment to answer to our complaint. Told us that he sent the waiter home and explained how our side of the story wasn’t relevant at the time. I told him that if he wasn’t going to address our concerns that we were going to leave only than did make our experience seem valid. He did in fact address that his waitress assaulted our friend and he did comp the tab. Regardless, will never go back. There are plenty other pubs in the valley that would treat you with dignity, respect, and deserve your service. Do better “the ref sports bar”
I was doing kind of a Recon mission since this place is just a couple blocks away. I couldn't be happier to discover the Diamond in the rough! Modern clean organized and well lainout. Excellent prices and great menu for a pub-stop or an evening out for a dinner and a game. Laid back comfortable atmosphere. Everyone seemed happy!
I had a birthday party here recently and I absolutely Adored our server she was sweet and checked in on us all throughout the night. The service was wonderful. The food was great! I would definitely recommend having an event here.
use to be a great bar to go to for nfl games, they don't have nfl ticket price of beer way to high and the service totally sucked. won't be back