Chipotle Mexican Grill

9602 N Newport Hwy, Spokane
(509) 724-2300

Recent Reviews

Jadyn H.

Lady giving us our food was kind and read off our order for us to make sure we were given what we ordered. Food was good for the value, portions seemed right and food seemed clean. Chicken was lukewarm but I think that's because we arrived for pickup a bit late. Not bad for the value and no health issues to report!

Taylor S.

Ordered in person and got almost no lettuce on my bowl. My food was lukewarm and the servers were not very kind. Highly disappointed.

The E.

took so long to oreder and was giving me dirty looks. They were loud and rude. And gave me wrong things

Larry P

Very good! Consistent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tacos, Guacamole

Jason Parker

Spokane has the worst employees with horrible customer service

Kylie Sarie

The young lady working the till around 3:20 was very helpful. Very sweet. The whole staff was on top of it and we got great portions and great food! 10/10!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Christine Smith

If I could put less than one star I would. The customer service is absolutely horrid at the Newport Hwy location. They should spend more time in training and learn proper etiquette for serving customers. If any of my employees behaved the way the employees at this location do I’d be embarrassed!This was not based off of one bad experience nor one single employee.Do better!

Atmosphere: 1

Food: 4

Service: 1

Jamie Ginger

Should’ve looked at the reviews before I came to this place. Paid $26 for two burritos and one of them the chicken was burnt to a crisp. For that type of money you should be able to know how to cook chicken. Go to one of the other locations in Spokane.

Atmosphere: 1

Food: 1

Service: 1

Renata S.

We ordered a CHICKEN veggie toco, got no chicken so when we got home and opened it we noticed and went back and they said they could remake it but will change full price, we are regulars every Sunday!! She had a horrible feedback for us and we will not return to this location because this isn't the first time we've ordered and it was missing the protein? Why would I want to eat a tortilla with cheese and lettuce with sauce dumped on it ?? For a 10$ toco seems insane to miss out on the Meat. They definitely deserve zero stars, if you eat there make sure to check your order infront of their face so you don't get treated like garbage! I've never left a bad review anywhere but this is well deserved!

Yuriy Т

This place is always disappointing. They are always out of meat and the time they say it will take to make the meat it's faster to drive to another location.

Nick Lowery

This is the cleanest Chipotle I have ever been to, hands down. Kudos to the team for prioritizing cleanliness and serving up tasty food. The team was attentive to my order as I moved down the line and weren’t just “tossing” this and that into my bowl like you see elsewhere. A great stop! Wish I was local to the area. Minneapolis Chipotles can take a few pages out of these guy’s book! Salud!

Atmosphere: 5

Food: 5

Service: 5

Craig

I traveled all over Houston for work and ate at Chipotles every single weekday for over two years (at 8-10 different locations). I cannot remember one location ever having one of the toppings options out of stock. We moved here and started going to this location when it opened on Sundays after church. About six months ago we noticed that they were missing the options we normally choose for our order. It literally happened three times in a row on three different Sundays. We started going to the location on Francis and have had no issues. I have since decided to check back in to see if the problem is still happening since we would like to come back here as it's the most convenient location. About two months ago, they were out of something (can't remember what). Tried again about a month ago and everything was in stock for the first time in five straight visits. Tried again today and they were out of pico and steak. Something is seriously wrong at this location. I recommend you go to a different location until they get their act together.Edit: Looks like the owner is the problem. Responds by giving a link to go to so they can help? How about you solve the problem? That would help.

Malynda Leroy-Magee

So nice to have Chipotle up North. One of my faves in Texas.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Guacamole

Devan N.

Food is solid, and the service is as well. Mr. Gutsche did and especially great job with serving his customers.

Allison N.

Workers are super friendly and the service is fast! Food is fresh and the portions are great. 5/5 would recommend.

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