Sat on hold for over 10 minutes trying to order because the app wasn’t working. Only person I got ahold of was a call center rep who just put me back on hold. I finally gave up and ordered Dominos.Do you guys just not like business?
Jennifer Leblanc
I will never order from this Pizza Hut location again. I made several attempts to place an order over the phone and could not get through. I then drove over to the location on 29th and regal to place my order and expressed how I couldn’t get through and the gentleman said they were short staffed. I placed my order & went in to pick up after 17 minutes & the “manger” called me miss inconvenience when I told him my name. I said, excuse me?! He gave me my order and I was surprised to see what my order looked like, the pizza was very thin and the slices were NOT cut like how they should be. It was horrible looking and after the way I was treated, I was afraid to even eat it. I asked for a refund & left.
Recommended dishes: Pepperoni Pizza
erin ingram
Honestly ordered over the app but it was my boyfriend‘s birthday so I gave a ring in and I just wanted a heart on the box but they went above and beyond they gave us Cinnabon and it made his whole night forever grateful. The workers that are, there are beyond amazing and the sweetest people you could talk to. I got my order and I didn’t find my soda less than five minutes later this man was back at my house with my soda. Such a gentleman such amazing staff into the woman on the phone, you deserve the world
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cinnabon Mini Rolls, Traditional Wings
kalidoniarae
Food is often wrong. Im pretty sure door dash is just their delivery system now. The store workers don't answer the phone because they have a call center now (not us located, you know so they can pay them less) In fact the phones in store have the ringer off. There is no *atmosphere* it's been gone since you guys got rid of the restaurant part if your establishments. It's just a shell of a company.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Escalante
It's not great, but it's not bad. It's a good
Atmosphere: 3
Food: 3
Service: 4
Suzanne Mittleider
Received the wrong pizza. Spoke with someone and they argued that they made the pizza and it was correct. Offered to send pictures of the pizza received. He said they would send the correct pizza and never received it. Wont be ordering from them again. When you spend $70.00 on an order you would think they would fix their mistake.
Food: 1
coma brooks
Bread sticks (garlic) on very done side every thing was gr888 in dinner box it cost 22. And change I paid cash didn't get reciept ...it mite b in my order online I made ?? Sum where coma a computer sLow personDietary restrictions: Im diAbetic type 2
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Dinner Box and Cinnamon Sticks on the Side
Seto Edogawa
I got sick off their food I'll never order from them
Atmosphere: 1
Food: 1
Service: 1
Angelica H
Seriously ?? I been waiting to write this review. I have only had awful experiences here. One of the times I ordered a pizza and I went to pick it up and they never put the order in the oven. The second time this is what delivered to my house. You need To get your store together
lester ludtke
What a terribly ran place. Order says in the oven right after placing order doesn’t leave store for about 55 minutes. Says they’re using door dash to deliver and mean while door dash driver is stopping at other restaurants to pick up other orders. I did not volunteer to use door dash I used Pizza Hut. Paying 50 dollars for cold and late food is unacceptable. Calling into store and have been on hold for almost 15 minutes. You don’t have employees, management or ownership who cares. I will not give this up
Had it at Georges house like a week ago it was all good though love Alicia pineapple and Bacon and ham thanks George love Alicia
Linda Shoemaker
I’m only leaving a review because I waited 15 to get through over the phone and no one answered after they transferred me. This is the 2nd time I had a bad delivery. The pizza was cold and delivered by a door dasher even after placing the order on the pizza but website. I waited 30 min after the window tile for delivery. I’m super disappointed because this was dinner for my family and it wasn’t up to par. I won’t be ordering from this location again it at all from Pizza Hut.
Food: 1
Tim Orchard
The food is obviously been prepared the chicken wings were unrecognizable as they look like they came out of a can. I did not eat the pizza it look like it was heated up.. stopped in and ordered so they had plenty of time to make fresh as we were not in any hurry, in all fairness I don't go to this jont anyways. I am not surprised, at least try to make an effort to make decent food
Daniel Nesteby
I tried to order a pizza from here, as I was working down the street, about a half mile. The gentleman on the phone asked for a zip code, which I didn't know. Then proceeded to tell me he cannot let me order a pizza without it. I then told him ok, I guess I'll call somewhere else then? He hung up. Why would I spend my money here when they don't even know their own zip code, let alone how rude the guy was, without even offering to try asking someone maybe a coworker the zip code for a place less than a few blocks away..
Notmy RealName
Was very accommodating to fixing an order error. Wonderful pizza fast service and friendly staff. Will order again.
Sat on hold for over 10 minutes trying to order because the app wasn’t working. Only person I got ahold of was a call center rep who just put me back on hold. I finally gave up and ordered Dominos.Do you guys just not like business?
I will never order from this Pizza Hut location again. I made several attempts to place an order over the phone and could not get through. I then drove over to the location on 29th and regal to place my order and expressed how I couldn’t get through and the gentleman said they were short staffed. I placed my order & went in to pick up after 17 minutes & the “manger” called me miss inconvenience when I told him my name. I said, excuse me?! He gave me my order and I was surprised to see what my order looked like, the pizza was very thin and the slices were NOT cut like how they should be. It was horrible looking and after the way I was treated, I was afraid to even eat it. I asked for a refund & left.
Recommended dishes: Pepperoni Pizza
Honestly ordered over the app but it was my boyfriend‘s birthday so I gave a ring in and I just wanted a heart on the box but they went above and beyond they gave us Cinnabon and it made his whole night forever grateful. The workers that are, there are beyond amazing and the sweetest people you could talk to. I got my order and I didn’t find my soda less than five minutes later this man was back at my house with my soda. Such a gentleman such amazing staff into the woman on the phone, you deserve the world
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cinnabon Mini Rolls, Traditional Wings
Food is often wrong. Im pretty sure door dash is just their delivery system now. The store workers don't answer the phone because they have a call center now (not us located, you know so they can pay them less) In fact the phones in store have the ringer off. There is no *atmosphere* it's been gone since you guys got rid of the restaurant part if your establishments. It's just a shell of a company.
Atmosphere: 1
Food: 1
Service: 1
It's not great, but it's not bad. It's a good
Atmosphere: 3
Food: 3
Service: 4
Received the wrong pizza. Spoke with someone and they argued that they made the pizza and it was correct. Offered to send pictures of the pizza received. He said they would send the correct pizza and never received it. Wont be ordering from them again. When you spend $70.00 on an order you would think they would fix their mistake.
Food: 1
Bread sticks (garlic) on very done side every thing was gr888 in dinner box it cost 22. And change I paid cash didn't get reciept ...it mite b in my order online I made ?? Sum where coma a computer sLow personDietary restrictions: Im diAbetic type 2
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Dinner Box and Cinnamon Sticks on the Side
I got sick off their food I'll never order from them
Atmosphere: 1
Food: 1
Service: 1
Seriously ?? I been waiting to write this review. I have only had awful experiences here. One of the times I ordered a pizza and I went to pick it up and they never put the order in the oven. The second time this is what delivered to my house. You need To get your store together
What a terribly ran place. Order says in the oven right after placing order doesn’t leave store for about 55 minutes. Says they’re using door dash to deliver and mean while door dash driver is stopping at other restaurants to pick up other orders. I did not volunteer to use door dash I used Pizza Hut. Paying 50 dollars for cold and late food is unacceptable. Calling into store and have been on hold for almost 15 minutes. You don’t have employees, management or ownership who cares. I will not give this up
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Had it at Georges house like a week ago it was all good though love Alicia pineapple and Bacon and ham thanks George love Alicia
I’m only leaving a review because I waited 15 to get through over the phone and no one answered after they transferred me. This is the 2nd time I had a bad delivery. The pizza was cold and delivered by a door dasher even after placing the order on the pizza but website. I waited 30 min after the window tile for delivery. I’m super disappointed because this was dinner for my family and it wasn’t up to par. I won’t be ordering from this location again it at all from Pizza Hut.
Food: 1
The food is obviously been prepared the chicken wings were unrecognizable as they look like they came out of a can. I did not eat the pizza it look like it was heated up.. stopped in and ordered so they had plenty of time to make fresh as we were not in any hurry, in all fairness I don't go to this jont anyways. I am not surprised, at least try to make an effort to make decent food
I tried to order a pizza from here, as I was working down the street, about a half mile. The gentleman on the phone asked for a zip code, which I didn't know. Then proceeded to tell me he cannot let me order a pizza without it. I then told him ok, I guess I'll call somewhere else then? He hung up. Why would I spend my money here when they don't even know their own zip code, let alone how rude the guy was, without even offering to try asking someone maybe a coworker the zip code for a place less than a few blocks away..
Was very accommodating to fixing an order error. Wonderful pizza fast service and friendly staff. Will order again.