I moved into the neighborhood thinking it would be nice to have a grocery store this close. After a year I am no longer going to shop here. Higher prices, cluttered aisles, the app has sales on items that are hard to find in store or they are out of stock on. I went to rent a rug doctor and was told Guest Services is closed so they won't rent me one. I watched them close it while I was in line with the shampoo and my dinner (rotisserie chicken - why do I feel like I 'won' something if they happen to have one in stock?) So I asked to talked to the manager who told me it closed 7 minutes ago and he would not rent me the machine (which is the main reason I was in the store). It's likely I will live in the neighborhood for maybe 10-30 years, possibly longer - but they have lost my business to Yokes, Grocery Outlet, and Rosauers - each provide better customer service, better prices, and the deli and bakery are better at Yokes and Rosauers as well. I will give up convenience for customer service, less attitude, and better prices. You don't have to go far to avoid this experience, but I advise you to do so.
Dorky
Safeway Valley Bakery staff are the best always helping...
Rachel
Safeway Valley Bakery staff are the best always helping...
Amber Morelli (BabyGirl)
I ordered a bday cake online. The Safeway website for gathering the cake details was difficult to navigate and complete. We needed a bday cake with half white and half chocolate. I made several attempts before I was able to finalize the order. However I somehow had inadvertently placed the order as needing 2 cakes instead of the one half/half I thought I'd ordered. I spoke to someone in the bakery a couple days before I was due to come pick it up who helped me figure it out. However when I picked it up they were so friendly and understanding and gave me both cakes and only charged me for the one. The cakes were very well decorated and both tasted great! Thank you for helping make the birthday party a memorable one. You guys Rock!
Yasmine Cortier
They always make me amazing cakes
Linda Orpilla
Love Safeway, awesome store love the make over they did
Becky Murphy
Noticed all the employees in masks at the 14020 E Sprague, Spokane Valley, WA store? When I inquired it did not seem voluntary for employees, why are you forcing them to mask? Was this a corporate decision or isolated management at Spokane Valley store? It is very disturbing to see employees with dead eyes and the absence of smiling faces at this location. I will be shopping elsewhere until I can see faces again.
Erica G.
Terrible customer service. Cashiers don't pay attention to you when you check out, they have an attitude when you ask questions. They seem to get annoyed when there is more than one person in their line. Not helpful and not kind. Don't be in a customer service industry if you don't like helping people.
Thanh Thanh Au Duong
Good place for grocery shopping
Andrea W.
Normal Safeway, good selection of products, weekly ad has some good deals, self checkout is speedy as usual.
I do like shopping at Safeway, but the one thing that disgust me is the products from Signature!! The meat alone is Horrible!! It looks like it's already gone bad, it smells horrible and the taste is horrible. They Really need to get rid of All the Signature brand. My bacon was half rotten when I got up this next morning. It didn't taste good, don't looked worse than the day before. Don't buy any Signature food products. Yuck
Joe D.
Went to Safeway today to think of something for lunch and ended up in the deli.. thought, well I could have fried chicken and Jo jo's but that's when I saw the deal of the day! 9.98 for Chow Mein, Rice, Choice of two sides, and a couple spring rolls... so picked up some chow mein which was decent probably not my favorite got some steamed rice which wasn't the best it fell apart easy and some were still kinda crunchy and I chose orange chicken and general Tsao and honestly it was bad... I did get a belly full.. the spring roll was really good too! Not a bad choice, not sure if I'd go back right away but the price wasn't bad either..
I moved into the neighborhood thinking it would be nice to have a grocery store this close. After a year I am no longer going to shop here. Higher prices, cluttered aisles, the app has sales on items that are hard to find in store or they are out of stock on. I went to rent a rug doctor and was told Guest Services is closed so they won't rent me one. I watched them close it while I was in line with the shampoo and my dinner (rotisserie chicken - why do I feel like I 'won' something if they happen to have one in stock?) So I asked to talked to the manager who told me it closed 7 minutes ago and he would not rent me the machine (which is the main reason I was in the store). It's likely I will live in the neighborhood for maybe 10-30 years, possibly longer - but they have lost my business to Yokes, Grocery Outlet, and Rosauers - each provide better customer service, better prices, and the deli and bakery are better at Yokes and Rosauers as well. I will give up convenience for customer service, less attitude, and better prices. You don't have to go far to avoid this experience, but I advise you to do so.
Safeway Valley Bakery staff are the best always helping...
Safeway Valley Bakery staff are the best always helping...
I ordered a bday cake online. The Safeway website for gathering the cake details was difficult to navigate and complete. We needed a bday cake with half white and half chocolate. I made several attempts before I was able to finalize the order. However I somehow had inadvertently placed the order as needing 2 cakes instead of the one half/half I thought I'd ordered. I spoke to someone in the bakery a couple days before I was due to come pick it up who helped me figure it out. However when I picked it up they were so friendly and understanding and gave me both cakes and only charged me for the one. The cakes were very well decorated and both tasted great! Thank you for helping make the birthday party a memorable one. You guys Rock!
They always make me amazing cakes
Love Safeway, awesome store love the make over they did
Noticed all the employees in masks at the 14020 E Sprague, Spokane Valley, WA store? When I inquired it did not seem voluntary for employees, why are you forcing them to mask? Was this a corporate decision or isolated management at Spokane Valley store? It is very disturbing to see employees with dead eyes and the absence of smiling faces at this location. I will be shopping elsewhere until I can see faces again.
Terrible customer service. Cashiers don't pay attention to you when you check out, they have an attitude when you ask questions. They seem to get annoyed when there is more than one person in their line. Not helpful and not kind. Don't be in a customer service industry if you don't like helping people.
Good place for grocery shopping
Normal Safeway, good selection of products, weekly ad has some good deals, self checkout is speedy as usual.
Restaurantji Recommends
I do like shopping at Safeway, but the one thing that disgust me is the products from Signature!! The meat alone is Horrible!! It looks like it's already gone bad, it smells horrible and the taste is horrible. They Really need to get rid of All the Signature brand. My bacon was half rotten when I got up this next morning. It didn't taste good, don't looked worse than the day before. Don't buy any Signature food products. Yuck
Went to Safeway today to think of something for lunch and ended up in the deli.. thought, well I could have fried chicken and Jo jo's but that's when I saw the deal of the day! 9.98 for Chow Mein, Rice, Choice of two sides, and a couple spring rolls... so picked up some chow mein which was decent probably not my favorite got some steamed rice which wasn't the best it fell apart easy and some were still kinda crunchy and I chose orange chicken and general Tsao and honestly it was bad... I did get a belly full.. the spring roll was really good too! Not a bad choice, not sure if I'd go back right away but the price wasn't bad either..