My husband brought home two sandwiches for us today for lunch, I unwrapped my sandwich and it had mold on it. Honestly, pretty gross and wouldn’t recommend this location.
Atmosphere: 3
Food: 1
Service: 3
Jerrol Hale
Good sandwiches not too expensive. 2/14/22, Due to the recent unpleasantness, wait times are excessive due in part by being woefully understaffed. Still no complaints about food quality, prices are up, due again to the wuflu plandemic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Crinkle Fries, Roast Beef, Roast Beef Gyro
Dine in: Yes
Takeout: Yes
Cheryl Aguigui
The food was very good! I tried the new candied bacon BLT. It was delicious and fresh. The associate was very friendly. Was surprised to learn that this Arby's and several other restaurants along Pacific Ave. No longer take cash. Only credit or debit cards. Because of the increase in robberies they no longer keep cash in the store. I found this unbelievable and a sad sign of the times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Sandwich, Sandwich, Curly Fries
Cathy Dandridge
Restaurant is closed
Heather Thomas
Employees have always been great here and the service is typically quick, even when they’re short staffed! The reason for the low star rating, is because the drive thru is closed way too often. Usually when this is the case, I’ll just go in and order. However, today I could do neither. The drive thru was blocked off and after pulling around, I could see the drive thru window had been busted out (an all too common occurrence for area businesses, sadly), so I parked and decided to go in. Couldn’t even do that! Doors locked, lights out and not even a sign explaining why they’re closed, nor when they’d reopen. You’d think, especially during lunchtime, they’d at least have the lobby open or let customers know when they plan to reopen. I’ve pretty much given up on this location.
Atmosphere: 2
Food: 5
Service: 5
chad winder
Well kept restaurant, nice and clean in the lobby and taken care of and customer service is a important to these guys. I recommend going to this Arby'
Atmosphere: 4
Food: 5
Service: 4
Jessica Ketter
Every time I try and go here weeks apart ! Guess what! Our computer systems are down! Came 2 hours before close! I came today 8/6 at 3:36pm and one time before ! Why is this a problem at this Arby’s! Or they don’t want to help before close!
Atmosphere: 1
Food: 2
Service: 1
Heather Nash
Sebastian did a great job at the drive through! Great customer service :)
Food: 5
Service: 5
Recommended dishes: Sandwich, Gyro
Joann brown
Slow service. Chicken strips were good, sandwiches were just not to my taste I guess. Over sauced and went soggy very quickly
Katie Rose
I was so hungry and tired and this made my day the service was absolutely amazing very clean and the food was so good, I'd definitely come back again!!!!!
I was so hungry and tired and this made my day the service was absolutely amazing very clean and the food was so good, I'd definitely come back again!!!!!
emma smith
This was the worst experience I have ever had at a fast food restaurant.Let's start with the first statement.It is a restaurant, yes, but not fast by any means.We ordered in drive thru and waited a long time.Large fish strips combo.Roast beef sandwichLarge lemonadeCaramel cookieThe order taker was not politeWhen we picked up the order, the fish strips were missing, the roast beef sandwich was cold. The large lemonade seemed to be very small so I asked, the snarky order taker if the lemonade was really a large, she smirked and said yes.We paid and decided to eat in the car.The fish strips were missing, my cookie became peanut butter.We went around and told the person about the fish strips and the sandwich.We got both.Had to go back a third time, because the fish strips were cold. And they had to cook it again.As we were waiting, I asked the employee whether my drink was a large. She said, No, and proceeded to get a large drink.I never did the caramel cookie, she said they had run out. The cookie was horrible.Now, you ask, is this end of this story?Nope, it gets better.I went home and called.I supposedly talked to the shift manager.After I told her everything that happened, I stated I wanted to talk to the store manager.After which she told me the store manager was going to be at different stores and would not be able to respond in a timely manner.I asked the name.This really happened.She said, Hello,.hello are you there?So after I asked the name of the manager, all of a sudden, the phone doesn't work?Really?I may have to start going to anywhere else.Not acceptable.
Atmosphere: 1
Food: 1
Service: 1
Jacob Dunbar
I just CANNOT believe the lack of "Customer Service" in employees in Customer Service positions. Let me start off by saying I love Arby's! I truly believe that their curly fries are second to none! And their Jamocha Shakes are to die for! But at this location, the employees are so incredibly lazy! In all complete honesty, it blows my mind to bits knowing how lazy and unprofessional these workers are! There are definitely more days than not that they don't want to have to make milkshakes, smoothies or anything of the sort. 'im sorry, our machine isn't working'. Trust me.. it's working totally fine. They just don't want to have to clean it at the end of their shift. So.. even though they offer it to all customers that come through the drive thru, they will more often than not tell you a blatant lie. I wish the owner of this location knew that his employees and managers were denying him/her/them money and repeat customers. I can bet, whoever it is, they would be quite unhappy with the people that they chose and had faith in to run their company. And they are just completely rude about the whole thing! Man oh man! If they don't want to do their jobs to it's full set of duties, then maybe they should get a different job. Because that's just poor quality as a person in general.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: French Dip, Chocolate Shake, Potato Cakes, Arby
M Neville
Food was as expected. However every single table was dirty, there were zero diners when we arrived. No one greeted or said hello from when we walked in until we had been standing at the counter for over 6 minutes. There were several employees "canoodling/cuddling/smooching" in the lobby during our dine in which was odd. Never once did someone come out to clean tables or wipe. Honestly there just seemed to be a real lack of leadership. The food was good and well prepared. I would not recommend dining in here.
Atmosphere: 1
Food: 5
Service: 2
Denise Schultz
Always great food but a little high for some people. We have been going to an ARBY'S for 50 years on on anniversary including our wedding day and before we were married 47 years ago
My husband brought home two sandwiches for us today for lunch, I unwrapped my sandwich and it had mold on it. Honestly, pretty gross and wouldn’t recommend this location.
Atmosphere: 3
Food: 1
Service: 3
Good sandwiches not too expensive. 2/14/22, Due to the recent unpleasantness, wait times are excessive due in part by being woefully understaffed. Still no complaints about food quality, prices are up, due again to the wuflu plandemic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Crinkle Fries, Roast Beef, Roast Beef Gyro Dine in: Yes Takeout: Yes
The food was very good! I tried the new candied bacon BLT. It was delicious and fresh. The associate was very friendly. Was surprised to learn that this Arby's and several other restaurants along Pacific Ave. No longer take cash. Only credit or debit cards. Because of the increase in robberies they no longer keep cash in the store. I found this unbelievable and a sad sign of the times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Sandwich, Sandwich, Curly Fries
Restaurant is closed
Employees have always been great here and the service is typically quick, even when they’re short staffed! The reason for the low star rating, is because the drive thru is closed way too often. Usually when this is the case, I’ll just go in and order. However, today I could do neither. The drive thru was blocked off and after pulling around, I could see the drive thru window had been busted out (an all too common occurrence for area businesses, sadly), so I parked and decided to go in. Couldn’t even do that! Doors locked, lights out and not even a sign explaining why they’re closed, nor when they’d reopen. You’d think, especially during lunchtime, they’d at least have the lobby open or let customers know when they plan to reopen. I’ve pretty much given up on this location.
Atmosphere: 2
Food: 5
Service: 5
Well kept restaurant, nice and clean in the lobby and taken care of and customer service is a important to these guys. I recommend going to this Arby'
Atmosphere: 4
Food: 5
Service: 4
Every time I try and go here weeks apart ! Guess what! Our computer systems are down! Came 2 hours before close! I came today 8/6 at 3:36pm and one time before ! Why is this a problem at this Arby’s! Or they don’t want to help before close!
Atmosphere: 1
Food: 2
Service: 1
Sebastian did a great job at the drive through! Great customer service :)
Food: 5
Service: 5
Recommended dishes: Sandwich, Gyro
Slow service. Chicken strips were good, sandwiches were just not to my taste I guess. Over sauced and went soggy very quickly
I was so hungry and tired and this made my day the service was absolutely amazing very clean and the food was so good, I'd definitely come back again!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
Restaurantji Recommends
I was so hungry and tired and this made my day the service was absolutely amazing very clean and the food was so good, I'd definitely come back again!!!!!
This was the worst experience I have ever had at a fast food restaurant.Let's start with the first statement.It is a restaurant, yes, but not fast by any means.We ordered in drive thru and waited a long time.Large fish strips combo.Roast beef sandwichLarge lemonadeCaramel cookieThe order taker was not politeWhen we picked up the order, the fish strips were missing, the roast beef sandwich was cold. The large lemonade seemed to be very small so I asked, the snarky order taker if the lemonade was really a large, she smirked and said yes.We paid and decided to eat in the car.The fish strips were missing, my cookie became peanut butter.We went around and told the person about the fish strips and the sandwich.We got both.Had to go back a third time, because the fish strips were cold. And they had to cook it again.As we were waiting, I asked the employee whether my drink was a large. She said, No, and proceeded to get a large drink.I never did the caramel cookie, she said they had run out. The cookie was horrible.Now, you ask, is this end of this story?Nope, it gets better.I went home and called.I supposedly talked to the shift manager.After I told her everything that happened, I stated I wanted to talk to the store manager.After which she told me the store manager was going to be at different stores and would not be able to respond in a timely manner.I asked the name.This really happened.She said, Hello,.hello are you there?So after I asked the name of the manager, all of a sudden, the phone doesn't work?Really?I may have to start going to anywhere else.Not acceptable.
Atmosphere: 1
Food: 1
Service: 1
I just CANNOT believe the lack of "Customer Service" in employees in Customer Service positions. Let me start off by saying I love Arby's! I truly believe that their curly fries are second to none! And their Jamocha Shakes are to die for! But at this location, the employees are so incredibly lazy! In all complete honesty, it blows my mind to bits knowing how lazy and unprofessional these workers are! There are definitely more days than not that they don't want to have to make milkshakes, smoothies or anything of the sort. 'im sorry, our machine isn't working'. Trust me.. it's working totally fine. They just don't want to have to clean it at the end of their shift. So.. even though they offer it to all customers that come through the drive thru, they will more often than not tell you a blatant lie. I wish the owner of this location knew that his employees and managers were denying him/her/them money and repeat customers. I can bet, whoever it is, they would be quite unhappy with the people that they chose and had faith in to run their company. And they are just completely rude about the whole thing! Man oh man! If they don't want to do their jobs to it's full set of duties, then maybe they should get a different job. Because that's just poor quality as a person in general.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: French Dip, Chocolate Shake, Potato Cakes, Arby
Food was as expected. However every single table was dirty, there were zero diners when we arrived. No one greeted or said hello from when we walked in until we had been standing at the counter for over 6 minutes. There were several employees "canoodling/cuddling/smooching" in the lobby during our dine in which was odd. Never once did someone come out to clean tables or wipe. Honestly there just seemed to be a real lack of leadership. The food was good and well prepared. I would not recommend dining in here.
Atmosphere: 1
Food: 5
Service: 2
Always great food but a little high for some people. We have been going to an ARBY'S for 50 years on on anniversary including our wedding day and before we were married 47 years ago
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby