When I called to see if they could fix their mistake they ignored me and transferred me to another Pizza Hut farther away. Terrible customer
Food: 2
Service: 1
Christina R
Used to frequent this pizza place. Over the last couple years it's gone downhill. Haven't gone in around a year but wanted stuffed crust. Tried ordering online and that's a complete nightmare! Finally gave in and downloaded app and that's not much better. My large Hawaiian pizza has about 12 pineapple pieces on entire large pizza. Not much ham either. Crust is hard, almost like cardboard! What?!?
Food: 2
Aubrey W
While the food is delicious, they've messed up my delivery order twice. It would be fine if they said that the topping wasn't in stock, but nothing has been said and my topping was not what I ordered.
Food: 3
Service: 4
Randy Heller
The welcome and taking and delivering my order were good. I and my grandson were the only customers in the store. The server soon disappeared into the back somewhere and was unavailable, unresponsive to yells for anything further.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza on Hand Tossed Dough Also with Red Pizza Sauce and Mor
David Irvine
I ordered a supreme pan pizza with extra cheese. My pizza was over $30.00 had hardly any toppings and very little cheese. For this price I expect a much better pizza. I could get a better pizza from Little Caesars for $10.00 this will be the last time I go to Pizza
Atmosphere: 4
Food: 4
Service: 4
sean carroll
After a mix up on a salad that doesnt exist, the manager stepped up and got my wife refunded , and sent her home happy with a delicous dinner! Thank you...12/17/23
Atmosphere: 5
Food: 5
Service: 5
Anna C
Always have a good experience at this location. Pizza always at the right temperature and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza on Hand Tossed Dough Also with Red Pizza Sauce and Mor
M E
Staff were super friendly and paid attention to my order, the atmosphere of the restaurant was good.The food was okay, I'd not had pizza hut in a very long time, and something is definitely lacking in the flavor of the pizzas I ordered. I'll come again though to try some of the other items on the menu though.Parking: This Pizza hut location shares a busy parking lot with a lot of other business.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheese Pizza, Supreme Pizza
tasha turutin
We ordered delivery and multiple items were missed on our order. The driver said some items were out of stock and told us to call the store manager for a refund. Tried to call the store and was immediately hung up on. Called their 1-800 number only to be transferred in circles, nobody could help.Will be disputing the charges with our bank and next time will order Papa Johns instead.
Service: 1
Julie Hagberg
Got my order wrong, I should have complained, I said no pork or sausage and add pineapple, they added the pork so I couldn't even eat it.
Pizza Hut should not allow dogs inside its restaurants. I was disappointed and disgusted when I saw a dog being held at counter level inside the University Place store when I went in to pick up my order. The staff and dog owner allowed the dog to sniff around the counter. I will not return to that store.
Lea Ryland
The food was good but their customer service is horrible. I ordered mozzarella sticks and I received fries. I called them multiple times and once I told them why I was calling, I was put on hold for over 10 minutes each time. I never got a refund, a replacement or even just an apology. I won't ever order from this location ever again.
Jonica Knight
This location has the best staff! Very friendly, professional, and focused on the customer! Thank you!
Joe Zumwalt
I always enjoy going to this restaurant the Staff is always very friendly the food is always great best pizza hut around in my opinion!!
Pyoung-Ki Yi
Pizza Melt: $8I liked it. Cashier gave me military discount as well.Pretty big sized.
When I called to see if they could fix their mistake they ignored me and transferred me to another Pizza Hut farther away. Terrible customer
Food: 2
Service: 1
Used to frequent this pizza place. Over the last couple years it's gone downhill. Haven't gone in around a year but wanted stuffed crust. Tried ordering online and that's a complete nightmare! Finally gave in and downloaded app and that's not much better. My large Hawaiian pizza has about 12 pineapple pieces on entire large pizza. Not much ham either. Crust is hard, almost like cardboard! What?!?
Food: 2
While the food is delicious, they've messed up my delivery order twice. It would be fine if they said that the topping wasn't in stock, but nothing has been said and my topping was not what I ordered.
Food: 3
Service: 4
The welcome and taking and delivering my order were good. I and my grandson were the only customers in the store. The server soon disappeared into the back somewhere and was unavailable, unresponsive to yells for anything further.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza on Hand Tossed Dough Also with Red Pizza Sauce and Mor
I ordered a supreme pan pizza with extra cheese. My pizza was over $30.00 had hardly any toppings and very little cheese. For this price I expect a much better pizza. I could get a better pizza from Little Caesars for $10.00 this will be the last time I go to Pizza
Atmosphere: 4
Food: 4
Service: 4
After a mix up on a salad that doesnt exist, the manager stepped up and got my wife refunded , and sent her home happy with a delicous dinner! Thank you...12/17/23
Atmosphere: 5
Food: 5
Service: 5
Always have a good experience at this location. Pizza always at the right temperature and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza on Hand Tossed Dough Also with Red Pizza Sauce and Mor
Staff were super friendly and paid attention to my order, the atmosphere of the restaurant was good.The food was okay, I'd not had pizza hut in a very long time, and something is definitely lacking in the flavor of the pizzas I ordered. I'll come again though to try some of the other items on the menu though.Parking: This Pizza hut location shares a busy parking lot with a lot of other business.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheese Pizza, Supreme Pizza
We ordered delivery and multiple items were missed on our order. The driver said some items were out of stock and told us to call the store manager for a refund. Tried to call the store and was immediately hung up on. Called their 1-800 number only to be transferred in circles, nobody could help.Will be disputing the charges with our bank and next time will order Papa Johns instead.
Service: 1
Got my order wrong, I should have complained, I said no pork or sausage and add pineapple, they added the pork so I couldn't even eat it.
Restaurantji Recommends
Pizza Hut should not allow dogs inside its restaurants. I was disappointed and disgusted when I saw a dog being held at counter level inside the University Place store when I went in to pick up my order. The staff and dog owner allowed the dog to sniff around the counter. I will not return to that store.
The food was good but their customer service is horrible. I ordered mozzarella sticks and I received fries. I called them multiple times and once I told them why I was calling, I was put on hold for over 10 minutes each time. I never got a refund, a replacement or even just an apology. I won't ever order from this location ever again.
This location has the best staff! Very friendly, professional, and focused on the customer! Thank you!
I always enjoy going to this restaurant the Staff is always very friendly the food is always great best pizza hut around in my opinion!!
Pizza Melt: $8I liked it. Cashier gave me military discount as well.Pretty big sized.