I love they took time to make the dining area festive
Atmosphere: 5
Food: 5
Service: 5
Lissette Lues
The people on shift were super nice super polite very fast and efficient generally to say the best service I've got I know fast food would be demanding but these people are so kind
Atmosphere: 5
Food: 5
Service: 5
Todd Smith
Like the rest of the fast food industry, BK is too expensive. Just had lunch with my wife and spent over $30 on 2 sandwiches 1 order of fries and 2 drinks. Crazy...
Atmosphere: 3
Food: 3
Service: 3
Kelsi
Terrible location. Ordered on their app and they delivered another restaurants order. I called the store and I spoke with Miguel. He said they couldnt do anything because it was the delivery service's fault. I explained I didnt order from whoever they used, I ordered from their app. They couldnt even tel me which delivery service they used!Miguel said to come into the store to replace it, which Idid. When I get there, he proceeds to tell me the same thing lol. Not only did I not get what I ordered, I wasted my time and gas. He gave me a number and said it was his manager. I called and left a voicemail, but no one returned my call. I reached out to customer support via email, because of course they dont have a phone number, and I still havent heard back and I dont think think I will. This was all over a week ago. I did a chargeback and Im moving on. Not worth anymore time and effort. Terrible overall and will never order from that location or Burger Kink ever again.
Atmosphere: 1
Food: 1
Service: 1
MacX3
They were very slow on a not busy day. I waited 20 minutes for my combo.
Atmosphere: 3
Food: 4
Service: 1
Sheena McCabe
I mean it's fast food so obviously don't have high expectations but honestly 2:30 in the afternoon not busy by any means took 10 minutes for 3 whoppers...nothing fancy no extras and not meals... just burgers...my question is why such a wait the employees look bored...are they not working? what if they were doubles or meals or dinner rush or lunch rush this crew would have flopped...management better get with it or this place is gonna close
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper
Kim Pitt
Always receive fresh hot food ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich
Flawed Diamond
Not only has their value meals gotten pathetically short by shorting you food that's no longer value. Half a piece of chicken in the wraps is a sure sign they can't provide a value meal. Plus 9 fries in value fries is only value to their pockets.
Atmosphere: 1
Food: 1
Service: 2
Timothy O'Leary
The food was adequate and the service was robotic. The atmosphere was like sitting in a plastic bubble.
Atmosphere: 3
Food: 4
Service: 3
Shannon Finley
I spent $50 & didn't get all of my food. Then I was hung up on when I called about it. Make sure to check your bags thoroughly here before you leave.
The manager here is a complete dick. You can't even ask for sauce without him having n attitude!!!
Rahmari T.
I get the same burger all the time and it's always delicious this one still was but these dudes for sure microwaved this burger everything from the ketchup to buns is piping hot
Windy March
Dude its 40 minutes before they close and my food is hot and fresh and perfectly salted. Plus the person working the speaker/window tonight helped me navigate their broken menu with grace and flair. Im so happy i picked this instead of taco bell.
Atmosphere: 5
Food: 5
Service: 5
Michael Teeter
The woman that helped me at the drive up window told me that I could order the same thing cheaper than on my app. It saved me money.
Atmosphere: 4
Food: 4
Service: 5
Major W. Harris, Jr.
Ordered sausage egg and cheese biscuit. When I got home to eat I found it was just a sausage biscuit. Called several times to request a call from Supervisor or Owner, but it kept hanging up on me. I paid $5.00 for this disappointment with seemingly no way to correct it. Bad customer service.
I love they took time to make the dining area festive
Atmosphere: 5
Food: 5
Service: 5
The people on shift were super nice super polite very fast and efficient generally to say the best service I've got I know fast food would be demanding but these people are so kind
Atmosphere: 5
Food: 5
Service: 5
Like the rest of the fast food industry, BK is too expensive. Just had lunch with my wife and spent over $30 on 2 sandwiches 1 order of fries and 2 drinks. Crazy...
Atmosphere: 3
Food: 3
Service: 3
Terrible location. Ordered on their app and they delivered another restaurants order. I called the store and I spoke with Miguel. He said they couldnt do anything because it was the delivery service's fault. I explained I didnt order from whoever they used, I ordered from their app. They couldnt even tel me which delivery service they used!Miguel said to come into the store to replace it, which Idid. When I get there, he proceeds to tell me the same thing lol. Not only did I not get what I ordered, I wasted my time and gas. He gave me a number and said it was his manager. I called and left a voicemail, but no one returned my call. I reached out to customer support via email, because of course they dont have a phone number, and I still havent heard back and I dont think think I will. This was all over a week ago. I did a chargeback and Im moving on. Not worth anymore time and effort. Terrible overall and will never order from that location or Burger Kink ever again.
Atmosphere: 1
Food: 1
Service: 1
They were very slow on a not busy day. I waited 20 minutes for my combo.
Atmosphere: 3
Food: 4
Service: 1
I mean it's fast food so obviously don't have high expectations but honestly 2:30 in the afternoon not busy by any means took 10 minutes for 3 whoppers...nothing fancy no extras and not meals... just burgers...my question is why such a wait the employees look bored...are they not working? what if they were doubles or meals or dinner rush or lunch rush this crew would have flopped...management better get with it or this place is gonna close
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper
Always receive fresh hot food ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich
Not only has their value meals gotten pathetically short by shorting you food that's no longer value. Half a piece of chicken in the wraps is a sure sign they can't provide a value meal. Plus 9 fries in value fries is only value to their pockets.
Atmosphere: 1
Food: 1
Service: 2
The food was adequate and the service was robotic. The atmosphere was like sitting in a plastic bubble.
Atmosphere: 3
Food: 4
Service: 3
I spent $50 & didn't get all of my food. Then I was hung up on when I called about it. Make sure to check your bags thoroughly here before you leave.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Restaurantji Recommends
The manager here is a complete dick. You can't even ask for sauce without him having n attitude!!!
I get the same burger all the time and it's always delicious this one still was but these dudes for sure microwaved this burger everything from the ketchup to buns is piping hot
Dude its 40 minutes before they close and my food is hot and fresh and perfectly salted. Plus the person working the speaker/window tonight helped me navigate their broken menu with grace and flair. Im so happy i picked this instead of taco bell.
Atmosphere: 5
Food: 5
Service: 5
The woman that helped me at the drive up window told me that I could order the same thing cheaper than on my app. It saved me money.
Atmosphere: 4
Food: 4
Service: 5
Ordered sausage egg and cheese biscuit. When I got home to eat I found it was just a sausage biscuit. Called several times to request a call from Supervisor or Owner, but it kept hanging up on me. I paid $5.00 for this disappointment with seemingly no way to correct it. Bad customer service.
Atmosphere: 1
Food: 1
Service: 1