Jack in the Box

16333 SE 12th St Bldg A, Vancouver
(360) 260-2666

Recent Reviews

Cher Will

How does a "burger joint" not have buns?

Atmosphere: 5

Food: 3

Service: 5

Hanna G

Went on my lunch break, paid in dirge thru, waited, 5 min past okay, then 10 min past after 15 minutes passing and cars getting pissed behind me I honked, ignoredHad to honk 3 times to finally have them grab the bag and give it to me with no sauces no silverware and barely any rice or chicken, great 5 min to eat in my break so that’s lovely

Atmosphere: 1

Food: 1

Service: 1

Henry Hohn

Took a long time at the drive-thru for a smashed Jack. It took much longer than other fast food restaurants. Super slow. I think they may have been slaughtering the cow. I couldn't tell the difference between a regular burger and smashed. The smashed didn't have the crispy fried ends that I have had at other burger joints. Curly fries were good.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Curly Fries

Luis Lopez

Took 15 min with 1 car ahead of me then 10 for my food that was cold. Service is ?

maintenance_man

Go here if you want to wait in the drive through for 20 minutes, only for them to get your order wrong. Then act like you're an inconvenience when you walk back in and ask for the correct

Food: 3

Service: 1

Audra Audra Audra (Miss Panda)

They apparently never work at night lol someone was inside cleaning or something but me and another car pulled up and just left. Their screen error doesn't help...maybe a sign of the hours they choose to work.New updateThey forgot my my fries today and 1 other time I went last year.

Michael Lewis

Didn't get a Senior discount, she was in a hurry.Back a second time and still didn't get my discount!

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Two Tacos

Rick Nyhan

Always slow service. Overpriced. Only saving grace...all day

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Extreme Sausage Sandwich

David Long

Most likely the worst jack in the box in the country. Food is terribly made, staff have poor attitudes and generally don’t care.

Atmosphere: 1

Food: 1

Service: 1

Vladimir Mchedlidze

Not best one like 10 years ago but it's

Atmosphere: 3

Food: 5

Service: 5

Paul Roberts

SLOW at the drive thru! Food was fresh/hot though. Looked a little run.down/deserted from the outside.

Atmosphere: 2

Food: 4

Service: 2

Leah Joy

DISAPPOINTMENTOrdered through the App.My order didn't get to the restaurant until 8 minutes AFTER I was charged for the order.And AFTER I asked my Door Dasher to cancel the order because the restaurant had no knowledge of it, when he went to pick it up!I've also had a Jack close before scheduled time.DISAPPOINTMENT

Food: 4

Service: 3

kaity w

They are never open as late as it states on their website/google.The floors are always greasy and slippery and honestly give me the chills. The bathroom is something I do not use due to the lack maintenance and cleaning. The service is literally 50/50 either you get someone who is impatient and rude. Or the exact opposite, which isn’t to much of a problem until I drive there 20min before closing and the 1 person inside tells you they’re closed. And if they are not…. You get a burger made with so little effort, it may or may not be what you ordered. It feels like playing a slot machine. And we’re hoping we hit the jackpot. I am honestly surprised this location is still operative. Typically if any of the surrounding business are open, we’ll go to those first. Even if we had our hopes set on “Jb”. It just doesn’t seem worth it .The one take home, well that’s if at least they remember to put in your bag. The impossible burgers are some of the tastiest in town.I don’t believe this is as simple as an employment problem. I’ve been going there since 2010, and nothings really changed, Minus a remodel. It has seemed to progressively get worse. Almost like corporate hasn’t been there since the building went up. I think “JB” could compete with the tacobell & Carl’s Jr next to it. their strength is in the staffing and the ability to be open later. But it means nothing if the building literally looks closed anytime after 7pm. The tacobell across the street had a drive thru line that was in the street! The business is there. But “JB” doesn’t seem to want to compete.

Atmosphere: 1

Food: 3

Service: 2

Jasmine Sasser

Super friendly staff. Fast too. People weren't joking about their egg rolls, delicious.

A Dubz

Terrible store. They don't appear open cause they have all the lights off around the building. And of course she didn't give me my sandwich for my meal and of course didn't notice till I was home. Don't go here the girl has a snappy attitude on top of poor service and being ripped off.Update. I went back for breakfast today. Figured, different crew would get different results maybe? Not the case. I ordered 1 breakfast sandwich and a shake. I ordered sausage and got ham.. how freaking hard is it to get a simple order right ffs??

Atmosphere: 1

Food: 1

Service: 1

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