I’ve been to MOD in different states, and I’ve been to this location many times, and this is the WORST experience at any MOD I’ve ever experienced. On a Sunday afternoon, there was only 2 people working the counter and making pizza (for both in-person and online orders!). One person was making online orders only and the other person was switching between online and in-person orders. The speed was SUPER slow. We waited in line for 30 minutes and finally gave up after the 3 people (one party) in front of us finally started their order.I honestly believe that the two people working the front counter were doing what they could to help, but I put sole responsibility on management. Of course I don’t know what has happened behind the scenes, but there appeared to be a total of 4 (maybe 5) workers (including the manager).I’ve never seen this MOD this under staffed, and when my wife asked an employee (non manager) why things were taking so long, the manager said, “Don’t yell at her!” My wife wasn’t yelling (I understand that the manager may have perceived it this way), and my wife asked this after several people in line were complaining about the slow service (basically being a voice for the people. The people behind us decided to order through the app because they felt they would get their food sooner.) The manager ended up saying, this usually happens at this time (on Sundays). So, my thought goes to, “If this usually happens, why don’t you make sure you have enough workers?” (I understand that there may have been people scheduled who called in sick, but it sounded like this shortage is a common thing.)Because of this experience, I won’t be visiting this location for a long time, and if I do, it most likely won’t be on a Sunday, AND there’s a chance that if I see this specific manager worker, I might leave and go somewhere else. This was a really sad visit with a really sad outcome. We eventually went somewhere else for lunch.
Service: 1
belinda blakeley
Usually pretty good, however not so impressed this time. I ordered online for a 1:15 pick-up (over 1/2 hour out). Pizza was not done until 1:26 and was missing ingredients.
Alan Pittman
I totally love this place. The food is awesome and the employees are always keeping the environment fun and interesting.
Atmosphere: 5
Food: 5
Service: 5
Bounce-N-Battle Party Rentals
Love their "build your own" pizza and salads! As usual I enjoyed my visit.Tonight was an exceptional visit! The crew was stellar! Excellent customer service, my pizza and salad were
Atmosphere: 5
Food: 5
Service: 5
Denise Jacobs
Excellent Made On Demand pizza! Everyone gets their favorite, and the occasional wait in line is well worth the food and experience. Fun, friendly staff. My son's favorite place to go out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Sauce, No Name Cake, Make Your Own Pizza
Eric H
Place is always understaffed and they’ll do 10 Togo orders to the one person in line so it takes 30 plus mins to get a pizza here.
Atmosphere: 3
Food: 4
Service: 1
Adi M
They are always busy, especially after 6 pm. If you place an order online during those peak hours, add an hour more than anticipated pickup time. Also don't ask for garlic you will end up eating garlic infested pizza.
Great pizza, and the staff are all friendly and move with purpose! This is my go to location. I love all the toppings and sauces offered, and for a decent price you get a great pie! It's clean and music plays. Idk, I love it here
C summers
The mod team at this location is amazing. Very nice and helpful. The pizza was perfectly cooked and was exactly what I wanted. Thank you mode team you guys rock.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Pizza
Meytal M
I was so impressed with the service here. Very professional and a great warm attitude. Kind of rare these days. They're doing something right.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Make Your Own Pizza
Michelle Winton
I ordered one small pizza that cost a little over $11. It was terrible. The crust tasted awful and there were barely any toppings. Would not waste my money here.
My pizza was fantastic. It was
Atmosphere: 5
Food: 5
Service: 5
Great customer
Atmosphere: 5
Food: 5
Service: 5
Great food and a great
Atmosphere: 5
Food: 5
Service: 5
I’ve been to MOD in different states, and I’ve been to this location many times, and this is the WORST experience at any MOD I’ve ever experienced. On a Sunday afternoon, there was only 2 people working the counter and making pizza (for both in-person and online orders!). One person was making online orders only and the other person was switching between online and in-person orders. The speed was SUPER slow. We waited in line for 30 minutes and finally gave up after the 3 people (one party) in front of us finally started their order.I honestly believe that the two people working the front counter were doing what they could to help, but I put sole responsibility on management. Of course I don’t know what has happened behind the scenes, but there appeared to be a total of 4 (maybe 5) workers (including the manager).I’ve never seen this MOD this under staffed, and when my wife asked an employee (non manager) why things were taking so long, the manager said, “Don’t yell at her!” My wife wasn’t yelling (I understand that the manager may have perceived it this way), and my wife asked this after several people in line were complaining about the slow service (basically being a voice for the people. The people behind us decided to order through the app because they felt they would get their food sooner.) The manager ended up saying, this usually happens at this time (on Sundays). So, my thought goes to, “If this usually happens, why don’t you make sure you have enough workers?” (I understand that there may have been people scheduled who called in sick, but it sounded like this shortage is a common thing.)Because of this experience, I won’t be visiting this location for a long time, and if I do, it most likely won’t be on a Sunday, AND there’s a chance that if I see this specific manager worker, I might leave and go somewhere else. This was a really sad visit with a really sad outcome. We eventually went somewhere else for lunch.
Service: 1
Usually pretty good, however not so impressed this time. I ordered online for a 1:15 pick-up (over 1/2 hour out). Pizza was not done until 1:26 and was missing ingredients.
I totally love this place. The food is awesome and the employees are always keeping the environment fun and interesting.
Atmosphere: 5
Food: 5
Service: 5
Love their "build your own" pizza and salads! As usual I enjoyed my visit.Tonight was an exceptional visit! The crew was stellar! Excellent customer service, my pizza and salad were
Atmosphere: 5
Food: 5
Service: 5
Excellent Made On Demand pizza! Everyone gets their favorite, and the occasional wait in line is well worth the food and experience. Fun, friendly staff. My son's favorite place to go out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Sauce, No Name Cake, Make Your Own Pizza
Place is always understaffed and they’ll do 10 Togo orders to the one person in line so it takes 30 plus mins to get a pizza here.
Atmosphere: 3
Food: 4
Service: 1
They are always busy, especially after 6 pm. If you place an order online during those peak hours, add an hour more than anticipated pickup time. Also don't ask for garlic you will end up eating garlic infested pizza.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Great pizza, and the staff are all friendly and move with purpose! This is my go to location. I love all the toppings and sauces offered, and for a decent price you get a great pie! It's clean and music plays. Idk, I love it here
The mod team at this location is amazing. Very nice and helpful. The pizza was perfectly cooked and was exactly what I wanted. Thank you mode team you guys rock.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Pizza
I was so impressed with the service here. Very professional and a great warm attitude. Kind of rare these days. They're doing something right.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Make Your Own Pizza
I ordered one small pizza that cost a little over $11. It was terrible. The crust tasted awful and there were barely any toppings. Would not waste my money here.
Food: 1
Service: 3
I would like better music selection