The food is always hot, flavorful, and well priced. I love that they are always updating the menu. New things to try with the same yummy staples we go there for. The restaurant is always clean. Very busy restaurant, staff is already friendly
We should have left when it took way too long to even be acknowledged. Waited for nearly 20 minutes for food that was closer to room temperature. Will not be returning. Will never suggest to anyone. Also way over priced.
Atmosphere: 3
Food: 1
Service: 1
Linda Atkeson
I had dinner there 5 hours ago and still have a stomach ache. 3 cheese tortelini pesto. Also had potsticks that were cold and not cooked all the way. Do not plan on coming
Atmosphere: 3
Food: 1
Service: 3
Emily Wade
Excellent customer service, I typically order online and my food is right every time. Tastes great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Crusted Chicken
Trinity Janousek
Have had continuous issues with delivery. But tonight I had a couple mods and they did 1 of them. Have had missing items almost every other time I order delivery. So don’t suggest doing that.
Food: 1
Service: 3
Joel McB
Ordered it from UBER Eats, gross mushy salty pasta that is worse than a 99 cent microwave meal. So salty and mushy.
Atmosphere: 1
Food: 1
Service: 1
Adam Vogel
I've been going to Noodles and Co. since I was in college years ago. Always delicious.
Atmosphere: 5
Food: 5
Service: 5
Sean
Terrible customer service. Scarlet took my order. I asked for penne Rosa and BBQ Mac. When I got my order I noticed it said Shane (my name is Sean). So she mis heard my name and my order.. The order contained BBQ Mac with Penne noodles in it. I brought it to their attention and was under the impression it would be remade. So I proceeded to add the penne Rosa and paid for it separately since it wasn’t included on the original order. I then asked for my order fixed and she refused to fix the original BBQ Mac order. She said, “that is what you ordered I won’t remake it” I said “no you just have misheard me you even got my name wrong.l She continued to deny and say it was my fault- I ordered the wrong order. (I visit noodles often and always order the same order) She said I can take what they made or get a refund. Also I have to wait for all the customers that are in line first- to get my refund. I had my pregnant wife and 3 kids in the car waiting.. patiently, & kindly. I was super nice to her and asked her if she could just remake the order since my wife is in her first trimester and needed food or she was going to be sick. She refused and stopped talking to me completely. Had to walk away hungry and empty handed. The receipt even says customer satisfaction guaranteed or they would remake the order. But she refused and was snobby to me. I've never experienced customer service so bad before. (Would give 0 stars if possible)
Atmosphere: 1
Service: 1
Rosy S.
Take away or eat at restaurant is same thing. Even if you are eating at restaurant, you will have same experience of opening a take away plastic box and helping yourself. Nothing fancy here except ambiance.
Sean Hough
Terrible customer service. Scarlet took my order. I asked for penne Rosa and BBQ Mac. When I got my order I noticed it said Shane (my name is Sean). So she mis heard my name and my order.. The order contained BBQ Mac with Penne noodles in it. I brought it to their attention and was under the impression it would be remade. So I proceeded to add the penne Rosa and paid for it separately since it wasn’t included on the original order. I then asked for my order fixed and she refused to fix the original BBQ Mac order. She said, “that is what you ordered I won’t remake it” I said “no you just have misheard me you even got my name wrong.l She continued to deny and say it was my fault- I ordered the wrong order. (I visit noodles often and always order the same order) She said I can take what they made or get a refund. Also I have to wait for all the customers that are in line first- to get my refund. I had my pregnant wife and 3 kids in the car waiting.. patiently, & kindly. I was super nice to her and asked her if she could just remake the order since my wife is in her first trimester and needed food or she was going to be sick. She refused and stopped talking to me completely. Had to walk away hungry and empty handed. The receipt even says customer satisfaction guaranteed or they would remake the order. But she refused and was snobby to me. I've never experienced customer service so bad before. (Would give 0 stars if possible)
I brought a friend here because I'd had a good experience a few years ago but this time was very disappointing and I felt like a liar. The noodles were undercooked, the pad Thai had 2 tiny pieces of meat and mostly just tasted like spicy water. The drink machine put out room temperature, flat soda. The atmosphere was nice for a chat with my friend, but the food was very disappointing and expensive for what it was.
Atmosphere: 5
Food: 1
Service: 5
Wyatt B.
This was the worst. I mean truly it was bland and just not great. The noodles were mushy like soup. The potstickers were cold and microwaved, not good compared to any other places around.
Joan McClellan
The employees were very courtesy.The food was warm probably because we had a very big
Atmosphere: 5
Food: 4
Service: 5
Krystle Vian
I've always liked coming here but I think today is the last day. Went inside to order, sat down and my food is cold. And I mean not even nuked. If I'm going to spend 14 dollars on a pasta, it should at least be warm. I didn't even tell anyone. I didn't want to interrupt thier gossiping behind the counter. Just took it home so I could nuke it. What a joke.
Atmosphere: 3
Food: 1
Service: 3
David Moshinsky
Good food. Moderately priced. Lots of space inside. Free refills on soda and juice. Decent parking.Parking: Small lotKid-friendliness: Very kid friendly
The food is always hot, flavorful, and well priced. I love that they are always updating the menu. New things to try with the same yummy staples we go there for. The restaurant is always clean. Very busy restaurant, staff is already friendly
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roasted Garlic Cream Tortelloni
We should have left when it took way too long to even be acknowledged. Waited for nearly 20 minutes for food that was closer to room temperature. Will not be returning. Will never suggest to anyone. Also way over priced.
Atmosphere: 3
Food: 1
Service: 1
I had dinner there 5 hours ago and still have a stomach ache. 3 cheese tortelini pesto. Also had potsticks that were cold and not cooked all the way. Do not plan on coming
Atmosphere: 3
Food: 1
Service: 3
Excellent customer service, I typically order online and my food is right every time. Tastes great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Crusted Chicken
Have had continuous issues with delivery. But tonight I had a couple mods and they did 1 of them. Have had missing items almost every other time I order delivery. So don’t suggest doing that.
Food: 1
Service: 3
Ordered it from UBER Eats, gross mushy salty pasta that is worse than a 99 cent microwave meal. So salty and mushy.
Atmosphere: 1
Food: 1
Service: 1
I've been going to Noodles and Co. since I was in college years ago. Always delicious.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. Scarlet took my order. I asked for penne Rosa and BBQ Mac. When I got my order I noticed it said Shane (my name is Sean). So she mis heard my name and my order.. The order contained BBQ Mac with Penne noodles in it. I brought it to their attention and was under the impression it would be remade. So I proceeded to add the penne Rosa and paid for it separately since it wasn’t included on the original order. I then asked for my order fixed and she refused to fix the original BBQ Mac order. She said, “that is what you ordered I won’t remake it” I said “no you just have misheard me you even got my name wrong.l She continued to deny and say it was my fault- I ordered the wrong order. (I visit noodles often and always order the same order) She said I can take what they made or get a refund. Also I have to wait for all the customers that are in line first- to get my refund. I had my pregnant wife and 3 kids in the car waiting.. patiently, & kindly. I was super nice to her and asked her if she could just remake the order since my wife is in her first trimester and needed food or she was going to be sick. She refused and stopped talking to me completely. Had to walk away hungry and empty handed. The receipt even says customer satisfaction guaranteed or they would remake the order. But she refused and was snobby to me. I've never experienced customer service so bad before. (Would give 0 stars if possible)
Atmosphere: 1
Service: 1
Take away or eat at restaurant is same thing. Even if you are eating at restaurant, you will have same experience of opening a take away plastic box and helping yourself. Nothing fancy here except ambiance.
Terrible customer service. Scarlet took my order. I asked for penne Rosa and BBQ Mac. When I got my order I noticed it said Shane (my name is Sean). So she mis heard my name and my order.. The order contained BBQ Mac with Penne noodles in it. I brought it to their attention and was under the impression it would be remade. So I proceeded to add the penne Rosa and paid for it separately since it wasn’t included on the original order. I then asked for my order fixed and she refused to fix the original BBQ Mac order. She said, “that is what you ordered I won’t remake it” I said “no you just have misheard me you even got my name wrong.l She continued to deny and say it was my fault- I ordered the wrong order. (I visit noodles often and always order the same order) She said I can take what they made or get a refund. Also I have to wait for all the customers that are in line first- to get my refund. I had my pregnant wife and 3 kids in the car waiting.. patiently, & kindly. I was super nice to her and asked her if she could just remake the order since my wife is in her first trimester and needed food or she was going to be sick. She refused and stopped talking to me completely. Had to walk away hungry and empty handed. The receipt even says customer satisfaction guaranteed or they would remake the order. But she refused and was snobby to me. I've never experienced customer service so bad before. (Would give 0 stars if possible)
Restaurantji Recommends
I brought a friend here because I'd had a good experience a few years ago but this time was very disappointing and I felt like a liar. The noodles were undercooked, the pad Thai had 2 tiny pieces of meat and mostly just tasted like spicy water. The drink machine put out room temperature, flat soda. The atmosphere was nice for a chat with my friend, but the food was very disappointing and expensive for what it was.
Atmosphere: 5
Food: 1
Service: 5
This was the worst. I mean truly it was bland and just not great. The noodles were mushy like soup. The potstickers were cold and microwaved, not good compared to any other places around.
The employees were very courtesy.The food was warm probably because we had a very big
Atmosphere: 5
Food: 4
Service: 5
I've always liked coming here but I think today is the last day. Went inside to order, sat down and my food is cold. And I mean not even nuked. If I'm going to spend 14 dollars on a pasta, it should at least be warm. I didn't even tell anyone. I didn't want to interrupt thier gossiping behind the counter. Just took it home so I could nuke it. What a joke.
Atmosphere: 3
Food: 1
Service: 3
Good food. Moderately priced. Lots of space inside. Free refills on soda and juice. Decent parking.Parking: Small lotKid-friendliness: Very kid friendly
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Potstickers