Ice cream is amazing as always! But the working night staff of 03/22/24 were rude and not nice at all, made us feel unwelcome.
Atmosphere: 1
Food: 4
Service: 1
Billie Kimball
Love the ice cream but very rude service
Atmosphere: 1
Food: 4
Service: 1
Mrs.Arianna Seiler
By Far the best Ice Cream we’ve had for a chain. My husband & I are always door dashing Cold Stone! ? We’ve never been personally into the store but the crew has been awesome always giving us the best quality ice cream. We doordash so much I think they know us already lol Stefan & Arianna ?
Atmosphere: 5
Food: 5
Service: 5
Rebecca Gustafson
Slowest service ever!!!! Staff had no idea what they were doing.
Atmosphere: 4
Food: 5
Service: 2
Nae
Better than Dairy Queen??
Atmosphere: 5
Food: 5
Service: 5
Brian Schultz
Disappointed in my experience on 1/3. I ordered an Everybody's size and it wasn't even full. I also ordered a gotta have it size and was charged a $1 more then the price advertised on the overhead in the store.
Grant Vollrath
Girl responds with hostility, passive-aggressiveness, and clique-like behavior in response to me viewing negatively about ice cream and its own impact on people's health.My mom's mom died of sugar (simple carbs), my father has heart attacks, and I'm starting to have a heart problem of my own right now, and I've had to get cavities done recently. If I feel a sense of dread and distain for one's own job duties (as it pertains to the impact on other people's direct health), I want to be at least respected for where I am coming from, and who I am as a person.That was totally not this place.
Julie Yang
Bad experience at this location. CJ needs customer care 101. She was rude, even dropped my card when handing it back on purpose. I knew when she helped me I had a bad vibe about her already.
Aaron B.
Cold stone's worth 5 stars but we were walking in at 8:50 and a worker ran out and locked the door on us I'm writing this and y'all aren't even closed yet lol
Jeremy Roberts
Staff were very friendly and we had a great waffle cup! Cold stone has the best cake batter ice cream that I’ve ever found.
Waffle cone was stale couldn't even get it out of cup,without it breaking apart. Those young kids just don't care. I paid for a stale waffle cone. Well dairy queen sounds cheaper and better from now on.
Jodi Z
Birthday Cake Remix is my go to and this location always gets it right!Staff is friendly and welcoming and quick.I’ve ordered pickup from this location also and it was ready on time and properly stored in a freezer until pickup!
S S
Miles was AMAZINGLY helpful when I needed to order a birthday cake for my friend. I asked for a Batman cake, and he did an OUTSTANDINGGGG job!! I am so impressed!! Thank you !!
Linden Whitworth
Always quick service, large portions, and super creamy ice cream :)
Jane Forslund Lemmers
Can't go wrong with a creamy delicious treat from Cold Stone Creamery. Yummy! ? All you can ask for in choices. Your food truck with amazing ice-cream treats at work could not have hit the spot better. Bonus I got to see my other family. ❤️
Ice cream is amazing as always! But the working night staff of 03/22/24 were rude and not nice at all, made us feel unwelcome.
Atmosphere: 1
Food: 4
Service: 1
Love the ice cream but very rude service
Atmosphere: 1
Food: 4
Service: 1
By Far the best Ice Cream we’ve had for a chain. My husband & I are always door dashing Cold Stone! ? We’ve never been personally into the store but the crew has been awesome always giving us the best quality ice cream. We doordash so much I think they know us already lol Stefan & Arianna ?
Atmosphere: 5
Food: 5
Service: 5
Slowest service ever!!!! Staff had no idea what they were doing.
Atmosphere: 4
Food: 5
Service: 2
Better than Dairy Queen??
Atmosphere: 5
Food: 5
Service: 5
Disappointed in my experience on 1/3. I ordered an Everybody's size and it wasn't even full. I also ordered a gotta have it size and was charged a $1 more then the price advertised on the overhead in the store.
Girl responds with hostility, passive-aggressiveness, and clique-like behavior in response to me viewing negatively about ice cream and its own impact on people's health.My mom's mom died of sugar (simple carbs), my father has heart attacks, and I'm starting to have a heart problem of my own right now, and I've had to get cavities done recently. If I feel a sense of dread and distain for one's own job duties (as it pertains to the impact on other people's direct health), I want to be at least respected for where I am coming from, and who I am as a person.That was totally not this place.
Bad experience at this location. CJ needs customer care 101. She was rude, even dropped my card when handing it back on purpose. I knew when she helped me I had a bad vibe about her already.
Cold stone's worth 5 stars but we were walking in at 8:50 and a worker ran out and locked the door on us I'm writing this and y'all aren't even closed yet lol
Staff were very friendly and we had a great waffle cup! Cold stone has the best cake batter ice cream that I’ve ever found.
Restaurantji Recommends
Waffle cone was stale couldn't even get it out of cup,without it breaking apart. Those young kids just don't care. I paid for a stale waffle cone. Well dairy queen sounds cheaper and better from now on.
Birthday Cake Remix is my go to and this location always gets it right!Staff is friendly and welcoming and quick.I’ve ordered pickup from this location also and it was ready on time and properly stored in a freezer until pickup!
Miles was AMAZINGLY helpful when I needed to order a birthday cake for my friend. I asked for a Batman cake, and he did an OUTSTANDINGGGG job!! I am so impressed!! Thank you !!
Always quick service, large portions, and super creamy ice cream :)
Can't go wrong with a creamy delicious treat from Cold Stone Creamery. Yummy! ? All you can ask for in choices. Your food truck with amazing ice-cream treats at work could not have hit the spot better. Bonus I got to see my other family. ❤️