Recommended dishes: Mini Pretzel Dogs Bucket, Hot Salsa Cheese Dip, Honey Mustard Dip, Caramel Dip, 6 Dips, Original Pretzel, Cheese Dip, Original Pretzel Nuggets, Pepperoni Pretzel, Pretzel Dog, Nuggets
Kayla Griffith
This is the WORST Auntie Anne’s I’ve ever been to. The pretzels were clearly old and were so nasty we did not finish it. This is also the only location I’ve been to that didn’t give a discount for being an AARP member. I love Auntie Anne’s in general but was very disappointed with both the quality and the service we received at this location.
Atmosphere: 1
Food: 1
Service: 1
Taryn Welti
On my rewards app it told me I recieved a free pretzel on my birthday, we walked in and the worker was very rude and just said “no.” then proceeded to walk away. We decided to purchase a pretzel and he came back to register and said “what?” and rudely took our order.
Atmosphere: 1
Food: 2
Service: 1
Cory Knudson
Very poor experience. Surprisingly rude customer
Atmosphere: 1
Food: 2
Service: 1
Jim Whitaker
Not a bad pretzel...
Jenni Henry
Didn’t even end up going in because I could see from outside the store that the display only had two things in it. Disappointment of a store. I hope they figure it out.
kaylee brUh
Mmm pretz3l
Chace Thompson-Williams
Did not accept card
E Gonzalez
It's 12pm, the mall just opened a few hrs ago. They have most of the day left to go. But they are out of cinnamon sugar pretzels. They have regular pretzels, they have cinnamon sugar pretzel bites, so why don't we have regular sized cinnamon sugar pretzels? Rude employees is the reason. Too lazy to make a pretzels that's advertised on their menu board.
Monica Merhaut
3 of us went for a snack, they had 2 pretzels left and I wanted 3, said we had to purchase nuggets, was told an hour for more whole pretzels. As we sat and ate minutes later here came more pretzels. They are rude, and misleading to get you to spend more money.horrible customer service.
Ok. Now I know you are going to say, "Kent...really??? Five stars for Auntie Anne's???"But I liked it. It may not be the soft Essen Haus ??? pretzels of the Essen Haus with Dusseldorf or Horse Radish mustard...but the shop is clean, staff is friendly, quick, and efficient. And she gave me a free pretzel ? because I told her I am a Google Reviewer after she asked why I was taking pictures. Gotta love service like that. If I'm being honest...the cheese sauce could use some work...but the pretzels were hot, soft, and delicious.
T Simple
Indian lady that works there are very rude and very bad with customer service…. Too bad there’s no negative 0 in the reviews…
Carmen Zhen
Got in a short line for a sour cream & onion and was told they are out of it. Indian lady said, ‘would you like plain?’ I nicely said, ‘no, thank you! Next time, have a nice day.’ She ignored me. Lol
Aaron Becker
Only had one menu item available (not sure why they can't make other item on the menu) and could only take cash. The guy I worked with was super rude. The over all experience was comical.
Very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs Bucket, Hot Salsa Cheese Dip, Honey Mustard Dip, Caramel Dip, 6 Dips, Original Pretzel, Cheese Dip, Original Pretzel Nuggets, Pepperoni Pretzel, Pretzel Dog, Nuggets
This is the WORST Auntie Anne’s I’ve ever been to. The pretzels were clearly old and were so nasty we did not finish it. This is also the only location I’ve been to that didn’t give a discount for being an AARP member. I love Auntie Anne’s in general but was very disappointed with both the quality and the service we received at this location.
Atmosphere: 1
Food: 1
Service: 1
On my rewards app it told me I recieved a free pretzel on my birthday, we walked in and the worker was very rude and just said “no.” then proceeded to walk away. We decided to purchase a pretzel and he came back to register and said “what?” and rudely took our order.
Atmosphere: 1
Food: 2
Service: 1
Very poor experience. Surprisingly rude customer
Atmosphere: 1
Food: 2
Service: 1
Not a bad pretzel...
Didn’t even end up going in because I could see from outside the store that the display only had two things in it. Disappointment of a store. I hope they figure it out.
Mmm pretz3l
Did not accept card
It's 12pm, the mall just opened a few hrs ago. They have most of the day left to go. But they are out of cinnamon sugar pretzels. They have regular pretzels, they have cinnamon sugar pretzel bites, so why don't we have regular sized cinnamon sugar pretzels? Rude employees is the reason. Too lazy to make a pretzels that's advertised on their menu board.
3 of us went for a snack, they had 2 pretzels left and I wanted 3, said we had to purchase nuggets, was told an hour for more whole pretzels. As we sat and ate minutes later here came more pretzels. They are rude, and misleading to get you to spend more money.horrible customer service.
Restaurantji Recommends
Ok. Now I know you are going to say, "Kent...really??? Five stars for Auntie Anne's???"But I liked it. It may not be the soft Essen Haus ??? pretzels of the Essen Haus with Dusseldorf or Horse Radish mustard...but the shop is clean, staff is friendly, quick, and efficient. And she gave me a free pretzel ? because I told her I am a Google Reviewer after she asked why I was taking pictures. Gotta love service like that. If I'm being honest...the cheese sauce could use some work...but the pretzels were hot, soft, and delicious.
Indian lady that works there are very rude and very bad with customer service…. Too bad there’s no negative 0 in the reviews…
Got in a short line for a sour cream & onion and was told they are out of it. Indian lady said, ‘would you like plain?’ I nicely said, ‘no, thank you! Next time, have a nice day.’ She ignored me. Lol
Only had one menu item available (not sure why they can't make other item on the menu) and could only take cash. The guy I worked with was super rude. The over all experience was comical.
The lady helping us was very nice!