Great place to get work done or just hang out for a little bit. James and Autumn were both very nice and helpful when I was ordering a drink for my boss ?
Atmosphere: 5
Food: 5
Service: 5
Sylvia Peterson
The staff here were very friendly and our drinks were great!
Atmosphere: 5
Food: 5
Service: 5
Paula Blackford
Probably the worst customer service we have experienced at any Starbucks. Drinks are not made accurately and the stuff doesn't care to make them right. If you say anything they are plain rude and have excuses. Not even the willingness to make them right. As I read these reviews I see the same theme here. Unprofessional staff and drinks not made up to par. I would hope that there is a manager that would take the proper steps to correct this before people stop coming. That's not right and such a shame for Starbucks brand to do so poorly.
Atmosphere: 1
Food: 1
Service: 1
Anna Banana
The staff at this Starbucks goes above and beyond any other I've been to. They were so friendly and my drink was ready so fast, especially for a drive through order! Not to mention, it was GREAT! I have a a kind of complicated order and they absolutely nailed it!
Atmosphere: 5
Food: 5
Service: 5
Liz Ramirez
Very nice place. If you have the app you can get stars and discounts and free stuff. Worth it. Carmel Machiato is so good. So is double bacon egg sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pistachio Crème
Debi
nothing but good things to say about finally havin a coffee drive thru option in
Atmosphere: 5
Food: 5
Service: 5
Ali Uselmann
I’ve been here a few times and the wait is always long, low accuracy on the drinks and with poor customer service.
Service: 1
John Francey
Great
Atmosphere: 5
Food: 5
Service: 5
Cat Dobson
Slowest drive through I've ever been in.
Rev. Scott W Taylor
Both our coffees were terrible and the service took so long to get them. If we didn't have gift cards we wouldn't go back.
The baristas made me feel very special on my birthday. I patronize this location and many others quite often but my most recent visit will stand out above the rest for a long time. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Laura Bohl
No napkins otherwise very
Atmosphere: 5
Food: 5
Service: 5
Miranda VZ
The wait times are ridiculous, even when mobile ordering. Most of the time, it’s not even busy. I’ve never had a great drink from here. Spending $7 for a drink and it’s not even full! ?
Atmosphere: 2
Food: 1
Service: 1
Caitlynn Genz
I typically don’t leave reviews, but this one is a must. On Black Friday, I was working a very long shift in retail. I had left work around 7:40pm and decided to stop at Starbucks in Lake Delton to get a pick me up drink. I got in the drive through line at 7:50pm. There were multiple cars ahead of me. I finally got to the ordering screen at 8:01pm only to be told that they wouldn’t take my order because it’s after 8pm. Then I heard the drive through worker tell the vehicle behind me that the workers are “very tired after working 6 hours”. Their drive through doesn’t have a way for cars to exit so once you’re in line, you have to wait for everyone in front of you to exit. So I got to sit in the line of cars who were getting their orders. I didn’t get out of the drive through until 8:15pm…Now back to Baraboo Starbucks.I decided to stop to get my drink that I was going to order on Black Friday night. I asked the drive through worker if employees of the Baraboo Starbucks work closely to the Lake Delton Starbucks. The employee said yes. Then I inquired what the policy and procedure was for closing drive throughs. I then explained what happened on Black Friday night and that I wanted to contact the Lake Delton store but I didn’t want to be viewed as a “Karen”. The employee said “I’m very sorry about what happened. We will cover your drink.” I begged her to still let me pay because it wasn’t Baraboo’s issue or fault. But she insisted. Once I got up to the window, there was this VERY nice girl named Autumn. I asked her again to let me pay for my drink because I was going to pay on Black Friday anyways. She still refused. Autumn then handed me my drink and apologized again. Then I asked whose call it was for the free drink and she said “Mine.” I thanked her over and over again for fixing a mistake/issue that wasn’t hers or the Baraboo store to begin with.Autumn, and the staff, thank you again for your kindness and understanding! I have been having a rough week and you totally lifted my spirits! I really hope this review makes it back to y’all! ?
Great place to get work done or just hang out for a little bit. James and Autumn were both very nice and helpful when I was ordering a drink for my boss ?
Atmosphere: 5
Food: 5
Service: 5
The staff here were very friendly and our drinks were great!
Atmosphere: 5
Food: 5
Service: 5
Probably the worst customer service we have experienced at any Starbucks. Drinks are not made accurately and the stuff doesn't care to make them right. If you say anything they are plain rude and have excuses. Not even the willingness to make them right. As I read these reviews I see the same theme here. Unprofessional staff and drinks not made up to par. I would hope that there is a manager that would take the proper steps to correct this before people stop coming. That's not right and such a shame for Starbucks brand to do so poorly.
Atmosphere: 1
Food: 1
Service: 1
The staff at this Starbucks goes above and beyond any other I've been to. They were so friendly and my drink was ready so fast, especially for a drive through order! Not to mention, it was GREAT! I have a a kind of complicated order and they absolutely nailed it!
Atmosphere: 5
Food: 5
Service: 5
Very nice place. If you have the app you can get stars and discounts and free stuff. Worth it. Carmel Machiato is so good. So is double bacon egg sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pistachio Crème
nothing but good things to say about finally havin a coffee drive thru option in
Atmosphere: 5
Food: 5
Service: 5
I’ve been here a few times and the wait is always long, low accuracy on the drinks and with poor customer service.
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Slowest drive through I've ever been in.
Both our coffees were terrible and the service took so long to get them. If we didn't have gift cards we wouldn't go back.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
The baristas made me feel very special on my birthday. I patronize this location and many others quite often but my most recent visit will stand out above the rest for a long time. Thank you!
Atmosphere: 5
Food: 5
Service: 5
No napkins otherwise very
Atmosphere: 5
Food: 5
Service: 5
The wait times are ridiculous, even when mobile ordering. Most of the time, it’s not even busy. I’ve never had a great drink from here. Spending $7 for a drink and it’s not even full! ?
Atmosphere: 2
Food: 1
Service: 1
I typically don’t leave reviews, but this one is a must. On Black Friday, I was working a very long shift in retail. I had left work around 7:40pm and decided to stop at Starbucks in Lake Delton to get a pick me up drink. I got in the drive through line at 7:50pm. There were multiple cars ahead of me. I finally got to the ordering screen at 8:01pm only to be told that they wouldn’t take my order because it’s after 8pm. Then I heard the drive through worker tell the vehicle behind me that the workers are “very tired after working 6 hours”. Their drive through doesn’t have a way for cars to exit so once you’re in line, you have to wait for everyone in front of you to exit. So I got to sit in the line of cars who were getting their orders. I didn’t get out of the drive through until 8:15pm…Now back to Baraboo Starbucks.I decided to stop to get my drink that I was going to order on Black Friday night. I asked the drive through worker if employees of the Baraboo Starbucks work closely to the Lake Delton Starbucks. The employee said yes. Then I inquired what the policy and procedure was for closing drive throughs. I then explained what happened on Black Friday night and that I wanted to contact the Lake Delton store but I didn’t want to be viewed as a “Karen”. The employee said “I’m very sorry about what happened. We will cover your drink.” I begged her to still let me pay because it wasn’t Baraboo’s issue or fault. But she insisted. Once I got up to the window, there was this VERY nice girl named Autumn. I asked her again to let me pay for my drink because I was going to pay on Black Friday anyways. She still refused. Autumn then handed me my drink and apologized again. Then I asked whose call it was for the free drink and she said “Mine.” I thanked her over and over again for fixing a mistake/issue that wasn’t hers or the Baraboo store to begin with.Autumn, and the staff, thank you again for your kindness and understanding! I have been having a rough week and you totally lifted my spirits! I really hope this review makes it back to y’all! ?
Atmosphere: 5
Food: 5
Service: 5
Turned the place around. Drinks been on
Atmosphere: 5
Food: 5
Service: 5