How can you not give Dairy Queen 5 stars? A summer must have!
F an
Disappointing Experience at Dairy Queen in Beaver DamI recently visited the Dairy Queen in Beaver Dam, Wisconsin, and unfortunately, my experience was quite disappointing. I ordered a Blizzard of cheesecake, but I was given a completely different product instead. When I brought the mistake to the attention of the staff, I expected them to rectify the situation by exchanging it for the correct item. However, to my surprise, I was told that I had to pay for the product again in order to obtain what I had initially ordered. This was highly frustrating, as it meant that I ended up paying twice for the same item.The lack of willingness to resolve the mistake without additional charges was a letdown. As a customer, I believe that when an error is made on the part of the establishment, the responsibility should lie with them to correct it without any extra cost to the customer. It felt unfair and unjust to be asked to pay for their .I have always been a fan of Dairy Queen and have visited many of their branches before, but this particular experience has left me quite dissatisfied. I hope that the management takes note of this incident and takes steps to ensure that such mistakes are handled more efficiently in the future, without burdening the customers with unnecessary charges
Jean Hamann
Bought 6 pack treats. Buster bars and dilly bars. Seems buster bars used to have more fudge layer in the middle but very good.
Sheri Ring
Horrible service. Waited 9 min in line to order. Had to call the store to notify him he had 2 people in line. 2 vehicles left. Eli was rude and disrespectful. He tried to explain they have other walk-up customers yet no one was there. He was rude to his employee right infront of us. All around horrible service.
Jennah Cowan
Yall pack up WAY to fast to have your closing time 9pmAnd there are some very rude workers slamming windows on you because you showed up 5 minutes before closing..
Horrible service waited 28 minutes in line to get a simple chili dog and ice cream this stuff goes on every year with these owners
Decent prices, great treats, friendly service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Brownie Blizzard
Fast service but mess up my order of 2 large dirt worm sundae with two small nut things
Friendly employees and a delicious Peanut Butter Parfait made with chocolate ice-cream ?!
The gentleman there was kind and quick the food and ice cream was amazing slushies so good!! Thank You!!
Nice little place, food is tasty and prepared very well. Ice cream treats are top notch.
Nice little place, food is tasty and prepared very well. Ice cream treats are top notch.
Great service. A little wait but I know they are short staffed and it was a hot day!
Very nice service. Good food.
Fast friendly service. Delicious food
Restaurantji Recommends
How can you not give Dairy Queen 5 stars? A summer must have!
Disappointing Experience at Dairy Queen in Beaver DamI recently visited the Dairy Queen in Beaver Dam, Wisconsin, and unfortunately, my experience was quite disappointing. I ordered a Blizzard of cheesecake, but I was given a completely different product instead. When I brought the mistake to the attention of the staff, I expected them to rectify the situation by exchanging it for the correct item. However, to my surprise, I was told that I had to pay for the product again in order to obtain what I had initially ordered. This was highly frustrating, as it meant that I ended up paying twice for the same item.The lack of willingness to resolve the mistake without additional charges was a letdown. As a customer, I believe that when an error is made on the part of the establishment, the responsibility should lie with them to correct it without any extra cost to the customer. It felt unfair and unjust to be asked to pay for their .I have always been a fan of Dairy Queen and have visited many of their branches before, but this particular experience has left me quite dissatisfied. I hope that the management takes note of this incident and takes steps to ensure that such mistakes are handled more efficiently in the future, without burdening the customers with unnecessary charges
Bought 6 pack treats. Buster bars and dilly bars. Seems buster bars used to have more fudge layer in the middle but very good.
Horrible service. Waited 9 min in line to order. Had to call the store to notify him he had 2 people in line. 2 vehicles left. Eli was rude and disrespectful. He tried to explain they have other walk-up customers yet no one was there. He was rude to his employee right infront of us. All around horrible service.
Yall pack up WAY to fast to have your closing time 9pmAnd there are some very rude workers slamming windows on you because you showed up 5 minutes before closing..