I've been in this location at least 3 times, and each experience is interesting. I filled out 2 surveys after receiving an email immediately after going there, and the GM didn't even acknowledge receipt of the email response. So the second survey, I didn't ask to be contacted. Their priority is getting your Perks Rewards number before you order; this is off-putting when you're trying to order and they're harassing you for it. This third visit, they clearly had an issue with their computers, but rather than acknowledging or greeting me when I walked in, they both ignored me until their phone call was done. One was on the phone and the other was staring at her. They barely glanced my way, didn't smile. They also have no sense or urgency like Starbucks does. Unless you want one of their specific drinks or food, it's not worth the hassle, especially at 5:30/6:00 in the morning when you're the only customer in there.
jaime hollenbeck
My daughter and I come here after school every Tuesday since they've opened and we've not had a bad experience yet. The prices are what you expect for a coffee shop that competes with Starbs. The general manager and team were so sweet to me today. I never tried matcha and they made me one to try with no pressure. I didn't care for it so I had them make me my normal caramel flavored concoction. The barrista made me a lavender matcha to try as well! Because he wanted me to get the full experience. So sweet and it felt very welcoming and as someone who hates returning food/drinks, they made sure I knew they were invested in me loving my drink!
Atmosphere: 5
Food: 4
Service: 5
Nikki
We love Caribou on Capital & Calhoun. We use the drive thru, and have only ordered beverages. We receive excellent service, and the Turtle Mocha is so good!
Atmosphere: 5
Food: 5
Service: 5
Brittney Hornung
I’m so happy Caribou is back near me! Staff was excellent!
Atmosphere: 5
Food: 5
Service: 5
Sami Go
Everytime drinks are made perfectly! Everyone is friendly and helpful! Definitely recommend
Vicki DeGarmo
Fast and efficient service! Great coffee!
Atmosphere: 5
Service: 5
Glen Wollert
Good coffee, great staff!
Atmosphere: 5
Food: 5
Service: 5
Eric G Man
The store layout is exceptional and I love the coffee! The staff is well trained, courteous and helpful. The bakery food is also very good. I highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Ron Henry
Our favorite coffee stop whenever we are in the area. It's a drive from Pewaukee (yes we also have great coffee shops) but nevertheless we come here because of the great service, coffee and data services as well as the yummy food.
Atmosphere: 5
Service: 5
Brunilda Gjylameti
Excellent service. Very cozy and the coffee was delicious.Vegetarian options: Veggie bagelParking: Open parkingKid-friendliness: YesWheelchair accessibility: Yes
All 3 of us liked our drinks but nothing special; the bagel was very good but a bit pricey. We were fortunate enough to get the love seat by the fireplace...Vegetarian options: Food options are minimal here but plenty of those things are meat freeDietary restrictions: Not a good gluten-free menuParking: Place has to be accessed via the frontage roadKid-friendliness: Not designed for kidsWheelchair accessibility: Parking lot is level with the door
Atmosphere: 5
Food: 4
Service: 4
Jennifer Megal
I’m so happy this Caribou coffee is finally open! Friendly service and delicious drinks. My new coffee stop before work.
Atmosphere: 5
Food: 5
Service: 5
Obed Salazar
The coffee was great and the service was phenomenal. The cashier was so nice! It’s a nice little coffee shop.
Atmosphere: 5
Food: 5
Service: 5
David Claas
Great customer service! Patient and helpful when ordering something different. Willing to remake your drink if it’s not to your liking. Will be back.
I've been in this location at least 3 times, and each experience is interesting. I filled out 2 surveys after receiving an email immediately after going there, and the GM didn't even acknowledge receipt of the email response. So the second survey, I didn't ask to be contacted. Their priority is getting your Perks Rewards number before you order; this is off-putting when you're trying to order and they're harassing you for it. This third visit, they clearly had an issue with their computers, but rather than acknowledging or greeting me when I walked in, they both ignored me until their phone call was done. One was on the phone and the other was staring at her. They barely glanced my way, didn't smile. They also have no sense or urgency like Starbucks does. Unless you want one of their specific drinks or food, it's not worth the hassle, especially at 5:30/6:00 in the morning when you're the only customer in there.
My daughter and I come here after school every Tuesday since they've opened and we've not had a bad experience yet. The prices are what you expect for a coffee shop that competes with Starbs. The general manager and team were so sweet to me today. I never tried matcha and they made me one to try with no pressure. I didn't care for it so I had them make me my normal caramel flavored concoction. The barrista made me a lavender matcha to try as well! Because he wanted me to get the full experience. So sweet and it felt very welcoming and as someone who hates returning food/drinks, they made sure I knew they were invested in me loving my drink!
Atmosphere: 5
Food: 4
Service: 5
We love Caribou on Capital & Calhoun. We use the drive thru, and have only ordered beverages. We receive excellent service, and the Turtle Mocha is so good!
Atmosphere: 5
Food: 5
Service: 5
I’m so happy Caribou is back near me! Staff was excellent!
Atmosphere: 5
Food: 5
Service: 5
Everytime drinks are made perfectly! Everyone is friendly and helpful! Definitely recommend
Fast and efficient service! Great coffee!
Atmosphere: 5
Service: 5
Good coffee, great staff!
Atmosphere: 5
Food: 5
Service: 5
The store layout is exceptional and I love the coffee! The staff is well trained, courteous and helpful. The bakery food is also very good. I highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Our favorite coffee stop whenever we are in the area. It's a drive from Pewaukee (yes we also have great coffee shops) but nevertheless we come here because of the great service, coffee and data services as well as the yummy food.
Atmosphere: 5
Service: 5
Excellent service. Very cozy and the coffee was delicious.Vegetarian options: Veggie bagelParking: Open parkingKid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
All 3 of us liked our drinks but nothing special; the bagel was very good but a bit pricey. We were fortunate enough to get the love seat by the fireplace...Vegetarian options: Food options are minimal here but plenty of those things are meat freeDietary restrictions: Not a good gluten-free menuParking: Place has to be accessed via the frontage roadKid-friendliness: Not designed for kidsWheelchair accessibility: Parking lot is level with the door
Atmosphere: 5
Food: 4
Service: 4
I’m so happy this Caribou coffee is finally open! Friendly service and delicious drinks. My new coffee stop before work.
Atmosphere: 5
Food: 5
Service: 5
The coffee was great and the service was phenomenal. The cashier was so nice! It’s a nice little coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Great customer service! Patient and helpful when ordering something different. Willing to remake your drink if it’s not to your liking. Will be back.
Atmosphere: 5
Service: 5
Quick service, excellent tasting coffee.
Atmosphere: 5
Food: 5
Service: 5