Food is usually good when they're open..... new hours are terrible! We only have two locations and this brookfield location closes at 4pm and closed on mon. And tues.! Other location is across town
I often visit here when in the area. I've learned the service, quality, and menu availability range from amazing to lacking. At their best, they are five stars. But in reality, don't trust them to be that good. Sometimes you win and other times you get a just okay smoothie. Sometimes they don't have the ingredients to make your preferred smoothie.There is always something different when I visit this place. As of late the cashier whispers and I can't even hear her when she's talking to me which makes for an awkward ordering experience. It's the reason I use the app. Today my large smoothie tasted great but wasn't even it wasn't even full. Sometimes they don't have the ingredients for my favorite pb chocolate love. Other times my smoothie tastes like it wasn't made right. All this to say, they have some things to work out to get to 5 stars.The truth is, I keep coming back because I know how good it can be when they get it right. However, I have to say that if you want a sure thing go somewhere else.
Atmosphere: 3
Food: 3
Service: 3
R S
They keep changing the days that they are open/closed. If I owned this franchise I would be stepping in to fill the gaps so I don't lose the regular customers. Or offer your employees more pay, or stick to your schedule instead of switching the open/closed days. Very frustrating.
STRaW MaN 80
So I'm leaving a review in regards to what Miss Lillian posted in regards to Jamba juice on bluemound road. I recently went to the one on East Ogden and when I walked in I was greeted, but one of the employees whom was a black male I believe he had on a gray hoodie and his pants were halfway down his backside. And as I'm watching I'm wondering why would you be back there looking like that, I just don't understand what's wrong with wearing a belt. Also I'm a young black male and I have a belt that I wear everyday, in fact I wouldn't feel comfortable and don't know how to walk around without one.
Atmosphere: 2
Food: 4
Service: 3
Kourtney Marie
I really tried to hold back on writing a review for this location but I can’t anymore. This location needs serious help. They are always out of something. They are either closed, or can’t make your order due to not having an ingredient, or just aren’t making a specific item that day. Extremely disappointing. The workers always look frustrated. Who is managing this location? This is the 3rd time I’ve been turned away because “we aren’t making bowls today”.
Atmosphere: 2
Food: 2
Service: 2
Kaitlyn Brown
The ladies working today were ontop of everything and killed it with a line of customers. Super professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
Tee
Clean store every time I come. The smoothie I ordered upset my stomach. I’ve ordered it before and never had this issue. Cashiers are rude. Not greeted and didn’t receive a response when I asked them a question.
Atmosphere: 4
Food: 2
Service: 2
Lillian von Asten
If you want to feel like a huge inconvenience for being a customer, go here. Walked in today and wasn’t acknowledged, not even looked at. Waited at the register for 5 minutes before one of the pre-teens working decided they should help us. The girl (long blonde hair) STILL didn’t say a word to us. Ordered our two bevs super nicely, smiling and all. Just for her to look at us silently as if waiting for us to do her job for her. All employees had an AirPod in and looked miserable. It’s a damn shame because these ppl make damn good smoothies. I just don’t think the sour attitudes is worth it. Get a job where you don’t work with customers if you hate… having… customers?
Atmosphere: 1
Food: 5
Service: 1
Lil Osvatian
I ordered a smoothie with added whey protein, I ended up with soy protein. I know this because I have a soy sensitivity and it has been a rough 48 hours.
Atmosphere: 3
Food: 1
Service: 5
Kelce Gold
Great customer service. I did not get the woman’s name who served me this afternoon (possibly manager) but she was so kind!
Great customer service. Smoothies were yummy. Please bring back Gotcha Matcha!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Dream Machine
DD
I walked in. There were three employees. No customers. Not one word from anyone. I stood and waited for three minutes before I decided I won't be ordering from people who can't acknowledge me.
Atmosphere: 1
Food: 1
Service: 1
Scott M.
I love their smoothies and their marketing / store is fun. Staff is great and helpful. But this particular location tends to run out of product every week. The last time we went, 1/3 of the menu wasn't available because they were waiting for their next shipment to come in. I will try again.
2k D.
I have recently been consistently ordering to this Jamba location, the smoothies are great. The thing that is never great is the costumer service, they continuously let the store stack up with people. Everytime I have ordered I have had to wait. Even if you try to acknowledge them there rude and uninterested in their costumers. with that being said I need to find a new place to get smoothies
Casey K.
Ordered online using the app. Had a 10 minute drive to get there. When I got there, the order wasn't ready, they hadn't even started making it. There was no other customers in there. I was the only one waiting another 10 minutes for my order. Finally got it and it was so watered down, it was practically water. 2 PM on a Tuesday.
Food is usually good when they're open..... new hours are terrible! We only have two locations and this brookfield location closes at 4pm and closed on mon. And tues.! Other location is across town
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Smoothie Bowls, Strawberries Wild
I often visit here when in the area. I've learned the service, quality, and menu availability range from amazing to lacking. At their best, they are five stars. But in reality, don't trust them to be that good. Sometimes you win and other times you get a just okay smoothie. Sometimes they don't have the ingredients to make your preferred smoothie.There is always something different when I visit this place. As of late the cashier whispers and I can't even hear her when she's talking to me which makes for an awkward ordering experience. It's the reason I use the app. Today my large smoothie tasted great but wasn't even it wasn't even full. Sometimes they don't have the ingredients for my favorite pb chocolate love. Other times my smoothie tastes like it wasn't made right. All this to say, they have some things to work out to get to 5 stars.The truth is, I keep coming back because I know how good it can be when they get it right. However, I have to say that if you want a sure thing go somewhere else.
Atmosphere: 3
Food: 3
Service: 3
They keep changing the days that they are open/closed. If I owned this franchise I would be stepping in to fill the gaps so I don't lose the regular customers. Or offer your employees more pay, or stick to your schedule instead of switching the open/closed days. Very frustrating.
So I'm leaving a review in regards to what Miss Lillian posted in regards to Jamba juice on bluemound road. I recently went to the one on East Ogden and when I walked in I was greeted, but one of the employees whom was a black male I believe he had on a gray hoodie and his pants were halfway down his backside. And as I'm watching I'm wondering why would you be back there looking like that, I just don't understand what's wrong with wearing a belt. Also I'm a young black male and I have a belt that I wear everyday, in fact I wouldn't feel comfortable and don't know how to walk around without one.
Atmosphere: 2
Food: 4
Service: 3
I really tried to hold back on writing a review for this location but I can’t anymore. This location needs serious help. They are always out of something. They are either closed, or can’t make your order due to not having an ingredient, or just aren’t making a specific item that day. Extremely disappointing. The workers always look frustrated. Who is managing this location? This is the 3rd time I’ve been turned away because “we aren’t making bowls today”.
Atmosphere: 2
Food: 2
Service: 2
The ladies working today were ontop of everything and killed it with a line of customers. Super professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
Clean store every time I come. The smoothie I ordered upset my stomach. I’ve ordered it before and never had this issue. Cashiers are rude. Not greeted and didn’t receive a response when I asked them a question.
Atmosphere: 4
Food: 2
Service: 2
If you want to feel like a huge inconvenience for being a customer, go here. Walked in today and wasn’t acknowledged, not even looked at. Waited at the register for 5 minutes before one of the pre-teens working decided they should help us. The girl (long blonde hair) STILL didn’t say a word to us. Ordered our two bevs super nicely, smiling and all. Just for her to look at us silently as if waiting for us to do her job for her. All employees had an AirPod in and looked miserable. It’s a damn shame because these ppl make damn good smoothies. I just don’t think the sour attitudes is worth it. Get a job where you don’t work with customers if you hate… having… customers?
Atmosphere: 1
Food: 5
Service: 1
I ordered a smoothie with added whey protein, I ended up with soy protein. I know this because I have a soy sensitivity and it has been a rough 48 hours.
Atmosphere: 3
Food: 1
Service: 5
Great customer service. I did not get the woman’s name who served me this afternoon (possibly manager) but she was so kind!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service. Smoothies were yummy. Please bring back Gotcha Matcha!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Dream Machine
I walked in. There were three employees. No customers. Not one word from anyone. I stood and waited for three minutes before I decided I won't be ordering from people who can't acknowledge me.
Atmosphere: 1
Food: 1
Service: 1
I love their smoothies and their marketing / store is fun. Staff is great and helpful. But this particular location tends to run out of product every week. The last time we went, 1/3 of the menu wasn't available because they were waiting for their next shipment to come in. I will try again.
I have recently been consistently ordering to this Jamba location, the smoothies are great. The thing that is never great is the costumer service, they continuously let the store stack up with people. Everytime I have ordered I have had to wait. Even if you try to acknowledge them there rude and uninterested in their costumers. with that being said I need to find a new place to get smoothies
Ordered online using the app. Had a 10 minute drive to get there. When I got there, the order wasn't ready, they hadn't even started making it. There was no other customers in there. I was the only one waiting another 10 minutes for my order. Finally got it and it was so watered down, it was practically water. 2 PM on a Tuesday.