I love this place. All their food is great tasting. Employees are very friendly and nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Dogs, Italian Beef Sandwich, Fries
Mary Lou E.
Terrible. This restaurant has really declined since it first opened. I went to the Brookfield location on a Sunday afternoon approximately 3:30 pm. There were a couple of people eating inside but it definitely was not busy. I placed my order and the young girl who was working the cashier was pleasant. She told me my my order number, circled it in my receipt and said it would be called out when it was done. I ordered a chocolate milkshake and she told me that would be given to me when my food was ready. I thanked her and went to where the orders were given to customers. Two young men were standing in the cake area doing absolutely nothing. Just staring into space without a care in the world. There were at least 7 workers in the food prep section. As I waited for my order I noticed the floor was absolutely filthy. Wrappers were strewn about and tables were not wiped down. With all the workers available it would have been easy for a couple to come from behind the counter and clean the dining area. Never happened. When my food was ready the young man called my number and handed me my bag. Never said thank you have a nice day nothing ! It was as if u was wasting his time by making him call a number. Another young man, however, who was standing next to him did thank me and told me to have a nice day. As the order was to go once I got to my destination I took it out of the bag and instantly regretted my choice of restaurant. The milkshake was supposed to be a chocolate shake but instead was a chocolate cake shake which was not what I wanted nor is it what I ordered. The French fries were over salted, cold, and a complete disappointment. The Chicago dog was the worst. For a reason I cannot fathom the bun was soaking wet. The hotdog was lites thrown together and was not appetizing at all. For the amount of money I paid for the food I could not eat or drink any of it. It was a complete waste of time. I will NOT be returning to this location or any other location. The state health department needs to be notified and the place needs to close. Between the poor manners of the staff, the filthy atmosphere, and the food being treated as an afterthought this restaurant has become a complete waste of time and money
brett werdin
Cashier was a great guy. Very helpful and knows the product. He's the kind of employee every business needs. Well done!
Atmosphere: 5
Food: 5
Service: 5
Serena Davis
1st time there & went through the drive thru. The gentleman that was out there took our order & was super nice! Food was fresh & hot! The Italian beef was FANTASTIC.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Italian Beef Sandwich, Burger
Daniel Pruzina
Great food and service, very clean inside, the dim + neon lights were a little much for the kids.
Atmosphere: 4
Food: 5
Service: 5
Gilly GiL
Absolutely delicious Italian beef sandwich, crispy French fries, and great tasting char-broiled burgers, the true essence of char-broiled! Everything was fantastic! Fast and fresh tasting... this place is known for Italian beef sandwiches, but the burgers blew me away too... I'm definitely going back for their polish sausage and chocolate cake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef Sandwich, Burger, Fries
Grover Scanlan, Jr
The Maxwell Street Polish remind me of home (Chicago), and the garden hot dogs tasted pretty good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Chicago Dogs
Jeff Kuehl
Employees weren’t knowledgeable about listing what extra could be added on.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Chocolate Cake Shake, Hot Dog, Chicago Dogs, Italian Beef Sandwich
Sarah
I loved the atmosphere & I definitely will be back... Try to go there in person if you can because the vibes are immaculate.
Atmosphere: 5
Food: 4
Service: 5
Rachel Egan
Food was amazing as always. Tia took our order and was super friendly, and kept a smile even as we stumbled through the menu. We also had an employee offer to clear our garbage when we were done. Highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Shake, Onion Rings, Hot Dog, Chicago Dogs, Sauce, Burger, Fries
Always delicious food! Employees are nice and helpful for the most part. The prices are fair and the food is very filling but doesn’t make you feel gross afterwards. ?❤️
Atmosphere: 5
Food: 5
Service: 5
Jackie Lee
Great tasty food...fair prices
Food: 5
Service: 5
Richard Pleasant
Great
Atmosphere: 5
Food: 5
Service: 5
Samm Krause
Great food..great prices. The staff go above and beyond to get your order ready as fast as possible. Great chicago
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Shake, Chicago Dogs, Beef
I love this place. All their food is great tasting. Employees are very friendly and nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Dogs, Italian Beef Sandwich, Fries
Terrible. This restaurant has really declined since it first opened. I went to the Brookfield location on a Sunday afternoon approximately 3:30 pm. There were a couple of people eating inside but it definitely was not busy. I placed my order and the young girl who was working the cashier was pleasant. She told me my my order number, circled it in my receipt and said it would be called out when it was done. I ordered a chocolate milkshake and she told me that would be given to me when my food was ready. I thanked her and went to where the orders were given to customers. Two young men were standing in the cake area doing absolutely nothing. Just staring into space without a care in the world. There were at least 7 workers in the food prep section. As I waited for my order I noticed the floor was absolutely filthy. Wrappers were strewn about and tables were not wiped down. With all the workers available it would have been easy for a couple to come from behind the counter and clean the dining area. Never happened. When my food was ready the young man called my number and handed me my bag. Never said thank you have a nice day nothing ! It was as if u was wasting his time by making him call a number. Another young man, however, who was standing next to him did thank me and told me to have a nice day. As the order was to go once I got to my destination I took it out of the bag and instantly regretted my choice of restaurant. The milkshake was supposed to be a chocolate shake but instead was a chocolate cake shake which was not what I wanted nor is it what I ordered. The French fries were over salted, cold, and a complete disappointment. The Chicago dog was the worst. For a reason I cannot fathom the bun was soaking wet. The hotdog was lites thrown together and was not appetizing at all. For the amount of money I paid for the food I could not eat or drink any of it. It was a complete waste of time. I will NOT be returning to this location or any other location. The state health department needs to be notified and the place needs to close. Between the poor manners of the staff, the filthy atmosphere, and the food being treated as an afterthought this restaurant has become a complete waste of time and money
Cashier was a great guy. Very helpful and knows the product. He's the kind of employee every business needs. Well done!
Atmosphere: 5
Food: 5
Service: 5
1st time there & went through the drive thru. The gentleman that was out there took our order & was super nice! Food was fresh & hot! The Italian beef was FANTASTIC.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Italian Beef Sandwich, Burger
Great food and service, very clean inside, the dim + neon lights were a little much for the kids.
Atmosphere: 4
Food: 5
Service: 5
Absolutely delicious Italian beef sandwich, crispy French fries, and great tasting char-broiled burgers, the true essence of char-broiled! Everything was fantastic! Fast and fresh tasting... this place is known for Italian beef sandwiches, but the burgers blew me away too... I'm definitely going back for their polish sausage and chocolate cake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef Sandwich, Burger, Fries
The Maxwell Street Polish remind me of home (Chicago), and the garden hot dogs tasted pretty good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Chicago Dogs
Employees weren’t knowledgeable about listing what extra could be added on.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Chocolate Cake Shake, Hot Dog, Chicago Dogs, Italian Beef Sandwich
I loved the atmosphere & I definitely will be back... Try to go there in person if you can because the vibes are immaculate.
Atmosphere: 5
Food: 4
Service: 5
Food was amazing as always. Tia took our order and was super friendly, and kept a smile even as we stumbled through the menu. We also had an employee offer to clear our garbage when we were done. Highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Shake, Onion Rings, Hot Dog, Chicago Dogs, Sauce, Burger, Fries
Restaurantji Recommends
Always delicious food! Employees are nice and helpful for the most part. The prices are fair and the food is very filling but doesn’t make you feel gross afterwards. ?❤️
Atmosphere: 5
Food: 5
Service: 5
Great tasty food...fair prices
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Great food..great prices. The staff go above and beyond to get your order ready as fast as possible. Great chicago
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Shake, Chicago Dogs, Beef
Good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Dogs, Cake Shake