BB Jack's Cottage Grove

1609 Landmark Dr, Cottage Grove
(608) 839-0510

Recent Reviews

Nancy Drescher

The kids had a lot of fun in the game room. Their "personal pan" pizzas were not individual pizzas but cut from a larger one. Pizza was not impressive but they have a decent salad bar.

Atmosphere: 3

Food: 2

Service: 3

Dennis Woelffer

Very good food and good selection. Service is good ?

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Salad Bar, Tater Tots, Fish Fry

Molli Senne

Food was good. Except the French onion soup was more breading than soup. The prime rib and shrimp egg rolls were good. The grilled shrimp wrap was delicious. The pizza fries are just thinly sliced thin garlic bread with dipping sauce. Good, but not fries.The service was severely lacking. Our waitress was not attentive at all. We ordered apps and a kids meal along with drinks to start. She only asked if we wanted to order meals too when the apps arrived. She never followed up, even to check drinks. I had to finally catch her attention to ask to order meals, to which she seemed shocked. We also asked for a soda for my husband and a water for myself. She brought the soda but I had to ask again for water when the food finally arrived.Playing games after eating was fun. Games are decently priced. But at least half were out of service. That was disappointing, as alot of them were the ones my son wanted to play.Overall, good food and we had a nice time. We're from out of town and thought we'd stop for food and something to do before checking in to our hotel. Not sure we'd make the treck to visit this establishment again.

Atmosphere: 3

Food: 4

Service: 2

Rory Henry

Won big in the

Atmosphere: 4

Food: 4

Service: 4

Terrance Lee

Horrible customer service. Not personable at all when it comes to the gaming side or booking parties. Over priced for what you get. Mediocre food.

Atmosphere: 2

Food: 2

Service: 1

Troy Frampton

This could be a great place if the got a good management team because the managers flat out SUCK!!! Wings are very good but the pizza is absolutely terrible. It's really sad when Kwik Trip, a gas station, has better pizza. This place is ripe for a episode of Undercover Boss because it's making the whole chain look horrible.

Atmosphere: 4

Food: 3

Service: 3

Karla Wetley

Cannot overstate how terrible our experience here was. The waitress was so slow and couldn't properly take an order. When she first came over, she asked what we wanted to drink. I said "we'll start with 6 waters" and she walked away without waiting for the rest of the order. When she came back again, someone asked for a beer, and once again, without getting the rest of the drinks order, she walked away, taking at least 5 minutes to bring a beer back. Then the same thing happened with taking orders for appetizers--she got one order, walked away, and then the rest of the table had to wait until she returned some time later to put in their order. Then we didn't see or hear from anyone for ages. Finally, a manager came out with the apps and I asked if we could please place orders for entrees. He said he'd send the waitress over. After some time, she returned and took that order. In the meantime, half of the apps plates were returned because they were dirty, and we never got new ones. Only half of the table got silverware. All of the food was barely edible; fries over salted, salmon overcooked, "brown rice" of dubious sourcing, and vegetables that had clearly been dumped out of a frozen bag and reheated. The dinner rolls were so stale they were also inedible. Some of the meal did get comped, but it was such a horrible dining experience, I regret paying any money for both food and service. The music was so loud and overpowering in the dining area as well that the arcade area was actually a quieter respite. The pricing is also a complete joke--everything is terribly overpriced (salad bar at dinner time is over $15). Do not go here!

Atmosphere: 2

Food: 1

Service: 1

R. Witt

Canned vegetables as a side on a $20+ plate

Pamela S. (Mystic Swan)

Pizza topping could have been placed better otherwise it was good.

Atmosphere: 4

Food: 4

Service: 4

Eric Bahner

Great waitress, great food, but geez you guys gotta stay after the cleanup! The floor was a mess!

Atmosphere: 3

Food: 5

Service: 5

Julie Voss

The food was OK and our waitress was nice, but the Korbel Old Fashioneds were just OK and way overpriced at $11.96 per drink.Do not order a margarita, the bartender on duty was clueless and didn't know how to make it. After two attempts it was still wrong!!We won't be back!!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Fish Fry

Mama

⭐⭐⭐⭐⭐Last month we celebrated my son's birthday here and Millie made it an unforgettable experience! Her attention to detail and excellent service (she even cut and plated our cake for us) were truly remarkable. The pizza was good, and the kids had an absolute blast in the arcade. We'll definitely be coming back for her amazing service. Thank you, Millie, for making our celebration so special. If I could give you more then 5 stars I would!

Atmosphere: 5

Food: 5

Service: 5

Dan Dorn

Their thin-crust pizza has become our local favorite and they have a great craft beer selection. The service is good too; on more than one occasion, the manager (Robert) has stopped by our table to ask how our dining experience is going.

Atmosphere: 5

Food: 5

Service: 5

Glor Marohl

Food was good & service excellant! Ordered the special Pizza of the day & 20 minute wait turned into almost an hour. A large party came in & they had to get those pizzas out first. Got a free dessert which was very good - NY cheesecake. The salad bar was better than anything I have seen in a long time. 4 different kinds of soup to choose from. The Chicken Noodle & Chicken Tortorella were excellant!Wheelchair accessibility: Flat easy entering & parking!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Salad Bar

Noah Castleberg

This place was amazing! Came in yesterday and everything was perfect. The manager Robert came to my table and checked up on our experience and our food. He was super nice, sweet and good looking ;) He did some magic tricks at our table! It was very impressive. Super sweet guy and loved the whole experience. Will definitely be coming back again 10/10 :)))

Atmosphere: 5

Food: 5

Service: 5

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