Genoa Pizza
$ • Pizza, Vegetarian
Hours:
2678 Main St, East Troy
(262) 642-9775
Customers' Favorites
Genoa Pizza Reviews
I can't support a restaurant where the manager does not value their staff. We went here to eat tonight and a "Karen" walked in to get her order. When her order was not entirely correct (a sub was missing), the "Karen" started yelling at the employee saying she was talking too fast on the phone and elevated her voice and language until she started SCREAMING explicits and said that the young girl (high schooler) needs to get a "real" job. The manager walked over and said he would correct her order - the "Karen" continued to berate the employee and scream at her the whole time. The manager did NOTHING - in fact - he continued making her order and was apologetic and said next time to ask for him when she calls. The "Karen" even screamed that now her moza sticks were going to be cold because she had to wait. AND there were small children in the restaurant listening to all of this! THIS IS ABSOLUTELY UNACCEPTABLE. SHAME ON THE MANAGER. He will continue to serve horrible people and lose the good loyal ones. I will not be back and will not recommend this restaurant.
Ratings
Menu
Hours
Monday | 11AM - 10PM |
Tuesday | 11AM - 10PM |
Wednesday | 11AM - 10PM |
Thursday | 11AM - 10PM |
Friday | 11AM - 10PM |
Saturday | 11AM - 10PM |
Sunday | 3 - 10PM |
I have ordered from them about 8 times, 3-4 of the times I have received the wrong food. Ridiculous. Lady at the front does not know how to take orders. My parents also have ordered food from them multiple times and almost 40% of the time their food order is wrong. The latest one for them was they ordered multiple stuffed pizzas and received a thing crust pizza that was nowhere near what they ordered. They than called and asked the lady at the front desk what they ordered and she told him a small pizza and than was like oh wait, stuffed pizzas. He was willing to pay the difference but than got into a huge fight when the owner told him he had to tip the delievery guy again after he already tipped $15 for a 15min drive!! My last order I asked for a deep dish and the lady said we have pan or stuffed, and she choose pan. Which is a much thinner pizza than the stuffed. Use some common sense!!! Do not suggest!