I really want to like this place. I usually love Qdoba but this one is terribly managed and I have yet to have a good experience here. Every time I come here I feel as though I’m interrupting or inconveniencing the employees. A few times they were standing there talking and made me wait until they were done. This last visit is what finally pushed me to leave a review. Not a single employee was wearing a hair covering (to include the manager), our food was made without gloves, and all of the food was off of the heat because they started the closing process an hour and a half early, spraying cleaner right next to open food containers. This place is in desperate need of an overhaul.
Service: 1
Austin Breitrick
Food was good. But too much jalapenos for one bowl. Service was okay, some attitude from the staff.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Burritos, Chips and Queso, Salsa Verde Medium, Steak Fajita Quesadilla - Grilled Steak, Chips and Salsa, Chips & Guacamole
Collin Groch
Dirty as hell and they just slap your food together without a care in the world. Try to rush you even if you are going
Atmosphere: 1
Food: 1
Service: 1
Jaros
Went in around 9:17pm 2/11/24 after work, was helped by Madison! Very nice service and knew what I was planning to order before mentioning it, food was hot and bowl was well prepared! Thank you, I find myself coming back offen!
Atmosphere: 5
Food: 5
Service: 5
Shane Betthauser
Just came in to get a burrito. I wasn't greeted or anything by the staff they were extremely rude today. On top of the rudeness they had a very unsightly gentleman working the register who was rude as well literally shoved my food at me after I paid for it. I won't be coming back until the rudeness is taking care of.
Atmosphere: 3
Food: 3
Service: 1
Jackie Strange
Worst employees ever. Strings from their hoodie hangs into the food. They have no idea how to make their menu items. When it's ordered as a steak , green peppers and onions , it was very frustrating that I was being asked if I wanted them. More than once. They did tell me it would take 15 minutes to cook the peppers and onions.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: 3-Cheese Nachos, Chips and Queso
Rolande Akotsu
Fast quick food, and its tasty. The rice is never quite right, though.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Queso Diablo, 3-Cheese Queso, Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor
Carmen Giese
Online menu I was it look like I get steak burrito and drink of a total of 11.00 something, no that didn't include the drink. When I ask the guy of the price beside the counter on the meal it was going to be 11. something ,so I ordered. He rings me up and say like 14 and some change I said you said 11 he said that without the soda. I took soda off. I got home to eat and the steak wasn't even hot, or warm. I was disappointed on that it should have been hot and the price I feel is false advertising too.Parking: No
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Steak Burrito
Li G
IF you decide to eat at this qdoba your best option is ordering there to make sure they have what you want. They never have a full bar of food which brings me to my next point do NOT get takeout or delivery . Since they’re rarely stocked with ingredients, when you order food, half the stuff is missing and they don’t reach out to let you know. So you get home w/ what’s suppose to be chicken tacos with salsa,guac, fajita, cheese, corn turns out to be a chicken taco w/ cheese. Dry af . Lol It’s usually cold and they tried giving me the wrong drink cuz they were out of what I ordered. I always Give this place the benefit of the doubt cuz Ik how it can be, but it happens every time. The service is a little eh but I honestly Wouldn’t even care as long as the food was fire lol
Atmosphere: 1
Food: 1
Service: 2
Kitty Bounce
Every time I walk into QDOBA I ask for hard shell tocos. They always say sorry we don’t have any, I have been told by a manager that they will drop them if you just ask for it. That’s a total lie apparently, I don’t know if it’s because the workers there are too lazy to just drop them. I also noticed that everyone when I walked in was wearing pjs and were on their phones. I believe that when I walk into a fast food restaurant everyone should be in proper work attire. I understand that 6:30pm might to late for some people but don’t do the shift if you don’t want to work. I don’t think I will ever go back.
Do not go to this place!! The most unprofessional location I have ever been in!!Here is the truth about this location! It looks like a tornado hit the food area every time I go in. The rice might be cooked fully and the tiniest portion of everything you can get!! The employees are super unprofessional and yell at customers!! GO TO THE OSHKOSH LOCATION IF YOU DONT WANNA GET SICK OR A MINI BURRITO/BOWL!!
Atmosphere: 1
Food: 1
Service: 1
Jacob Demoske
My wife arrived home with a sad excuse for an online order, so I called the store to ask about getting a refund because we got burritos the size of a small potato, with nothing in them. We were informed of no queso or guacamole, but our burritos were nothing but rice and beans, with ground beef for a replacement of steak.The young girl who answered quickly passed the phone to the manager who answered and gave his name, **dy.When I told him we didn’t get any ingredients in our burritos he was extremely rude and informed us, that we needed to come back with the food to get a refund. So we did.When we got there, I noticed all the salsa & cheeses & sour cream were available, but not on any of our burritos.The young lady’s now sitting at a table instead of behind the serving counter yelled for manager **dy when they realized my wife was back.Manager **dy came from the back in a dirty Tshirt & jeans, nothing with any Qdoba branding in it, took my order & started heading back while saying I’d get a refund in a few days….I grabbed my food bag back and requested a receipt showing the refund.He said he couldn’t refund it because it was done online, so I asked why he just told me on the phone he could refund me as long as I brought back the food.He then reluctantly agreed to get me a refund receipt. When I asked for his name he told me Bob, which obviously was a lie.There is a lack of character & professionalism shown by the staff.This is not the first bad experience I’ve had at this location but it will be the last.Qdoba in FDL used to be a great experience, but in the past year or so it’s become a dump. I will certainly Never visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Dean Barrett
Cancelled and refunded a lunch order for 3 people 15 minutes before delivery was expected. Order was placed 3 hours prior on an average Tuesday. No reason given other than they couldn't be bothered.
Atmosphere: 1
Food: 5
Service: 1
Dam Bam
Nicole, Mimi, Maddie, and Jaz were so funny and created such a positive atmosphere that had me laughing the entire time and i will absolutely come back just to see them!
Atmosphere: 5
Food: 5
Service: 5
Julia W
Didn’t have any food an hour before close except for pulled pork and one of their white workers were cracked out of their mind pacing back and forth on their PERSONAL cell phone.
I really want to like this place. I usually love Qdoba but this one is terribly managed and I have yet to have a good experience here. Every time I come here I feel as though I’m interrupting or inconveniencing the employees. A few times they were standing there talking and made me wait until they were done. This last visit is what finally pushed me to leave a review. Not a single employee was wearing a hair covering (to include the manager), our food was made without gloves, and all of the food was off of the heat because they started the closing process an hour and a half early, spraying cleaner right next to open food containers. This place is in desperate need of an overhaul.
Service: 1
Food was good. But too much jalapenos for one bowl. Service was okay, some attitude from the staff.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Burritos, Chips and Queso, Salsa Verde Medium, Steak Fajita Quesadilla - Grilled Steak, Chips and Salsa, Chips & Guacamole
Dirty as hell and they just slap your food together without a care in the world. Try to rush you even if you are going
Atmosphere: 1
Food: 1
Service: 1
Went in around 9:17pm 2/11/24 after work, was helped by Madison! Very nice service and knew what I was planning to order before mentioning it, food was hot and bowl was well prepared! Thank you, I find myself coming back offen!
Atmosphere: 5
Food: 5
Service: 5
Just came in to get a burrito. I wasn't greeted or anything by the staff they were extremely rude today. On top of the rudeness they had a very unsightly gentleman working the register who was rude as well literally shoved my food at me after I paid for it. I won't be coming back until the rudeness is taking care of.
Atmosphere: 3
Food: 3
Service: 1
Worst employees ever. Strings from their hoodie hangs into the food. They have no idea how to make their menu items. When it's ordered as a steak , green peppers and onions , it was very frustrating that I was being asked if I wanted them. More than once. They did tell me it would take 15 minutes to cook the peppers and onions.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: 3-Cheese Nachos, Chips and Queso
Fast quick food, and its tasty. The rice is never quite right, though.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Queso Diablo, 3-Cheese Queso, Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor
Online menu I was it look like I get steak burrito and drink of a total of 11.00 something, no that didn't include the drink. When I ask the guy of the price beside the counter on the meal it was going to be 11. something ,so I ordered. He rings me up and say like 14 and some change I said you said 11 he said that without the soda. I took soda off. I got home to eat and the steak wasn't even hot, or warm. I was disappointed on that it should have been hot and the price I feel is false advertising too.Parking: No
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Steak Burrito
IF you decide to eat at this qdoba your best option is ordering there to make sure they have what you want. They never have a full bar of food which brings me to my next point do NOT get takeout or delivery . Since they’re rarely stocked with ingredients, when you order food, half the stuff is missing and they don’t reach out to let you know. So you get home w/ what’s suppose to be chicken tacos with salsa,guac, fajita, cheese, corn turns out to be a chicken taco w/ cheese. Dry af . Lol It’s usually cold and they tried giving me the wrong drink cuz they were out of what I ordered. I always Give this place the benefit of the doubt cuz Ik how it can be, but it happens every time. The service is a little eh but I honestly Wouldn’t even care as long as the food was fire lol
Atmosphere: 1
Food: 1
Service: 2
Every time I walk into QDOBA I ask for hard shell tocos. They always say sorry we don’t have any, I have been told by a manager that they will drop them if you just ask for it. That’s a total lie apparently, I don’t know if it’s because the workers there are too lazy to just drop them. I also noticed that everyone when I walked in was wearing pjs and were on their phones. I believe that when I walk into a fast food restaurant everyone should be in proper work attire. I understand that 6:30pm might to late for some people but don’t do the shift if you don’t want to work. I don’t think I will ever go back.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Do not go to this place!! The most unprofessional location I have ever been in!!Here is the truth about this location! It looks like a tornado hit the food area every time I go in. The rice might be cooked fully and the tiniest portion of everything you can get!! The employees are super unprofessional and yell at customers!! GO TO THE OSHKOSH LOCATION IF YOU DONT WANNA GET SICK OR A MINI BURRITO/BOWL!!
Atmosphere: 1
Food: 1
Service: 1
My wife arrived home with a sad excuse for an online order, so I called the store to ask about getting a refund because we got burritos the size of a small potato, with nothing in them. We were informed of no queso or guacamole, but our burritos were nothing but rice and beans, with ground beef for a replacement of steak.The young girl who answered quickly passed the phone to the manager who answered and gave his name, **dy.When I told him we didn’t get any ingredients in our burritos he was extremely rude and informed us, that we needed to come back with the food to get a refund. So we did.When we got there, I noticed all the salsa & cheeses & sour cream were available, but not on any of our burritos.The young lady’s now sitting at a table instead of behind the serving counter yelled for manager **dy when they realized my wife was back.Manager **dy came from the back in a dirty Tshirt & jeans, nothing with any Qdoba branding in it, took my order & started heading back while saying I’d get a refund in a few days….I grabbed my food bag back and requested a receipt showing the refund.He said he couldn’t refund it because it was done online, so I asked why he just told me on the phone he could refund me as long as I brought back the food.He then reluctantly agreed to get me a refund receipt. When I asked for his name he told me Bob, which obviously was a lie.There is a lack of character & professionalism shown by the staff.This is not the first bad experience I’ve had at this location but it will be the last.Qdoba in FDL used to be a great experience, but in the past year or so it’s become a dump. I will certainly Never visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Cancelled and refunded a lunch order for 3 people 15 minutes before delivery was expected. Order was placed 3 hours prior on an average Tuesday. No reason given other than they couldn't be bothered.
Atmosphere: 1
Food: 5
Service: 1
Nicole, Mimi, Maddie, and Jaz were so funny and created such a positive atmosphere that had me laughing the entire time and i will absolutely come back just to see them!
Atmosphere: 5
Food: 5
Service: 5
Didn’t have any food an hour before close except for pulled pork and one of their white workers were cracked out of their mind pacing back and forth on their PERSONAL cell phone.
Atmosphere: 1
Food: 1
Service: 1