I normally get my drink from the same coffee place, but was on my way to Michigan and decided to try somewhere new. So, I stopped at Biggby. Service and coffee were good.
Joseph Tjader
The owner of this location, Keith, takes pride as a business owner here. Always great to see that in a local owner operator. Great location and service shines through.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Caramel
Robert Cuvar
They were out of cream
Atmosphere: 4
Food: 2
Service: 4
Joe L
I have to be honest by saying when you ask for cream and then extra cream and all the baristas look at you funny and say what do you mean by cream? This should tell you this is not a coffee shop to frequent. They literally messed up my order three times this morning I waited over 20 minutes and I finally asked for a refund when they could not figure out an iced coffee with extra cream. Not to mention I had ordered coffee grounds to leave with and they gave me beans and didn't even apologize when they had to fix the order and gave me nothing but additional attitude.So I went to the dunkin' donuts down the street for my iced coffee and was in and out in 2 minutes and they got it right on the first try.
Atmosphere: 1
Food: 1
Service: 1
Katie Taucher
Drive through was super
Food: 3
Service: 1
Sheila Badwan
Wonderful local coffee shop and great service. Very convenient location next to Target. Highly recommend
Hamza sky
biggby is our favorite spot! everyone is so nice and the food and drinks are so good
Peter M.
Good customer service, allots of menu items to choose from, and a good rewards program to earn a free drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Laura G
Very good coffee… friendly staff ..made my drink fast. I will be back
Macie Hill
Went thru drive thru. Great service! Feel like 7$ for a small ice Carmel latter is extreme
We had a fine time at the new Biggby Coffee in Franklin.
Sarah May
I am not one to write bad reviews but wow is all I can say right now. I used to be a perc leader at a biggby years ago and if I was a manager at this location I would have canned everyone in that building during my visit today 11/1/23. The baristas were slow as hell- they were not friendly at all either. It was not busy, myself and one other drive thru order.. They took 15 minutes to get me the sad excuse for the coffee that I ordered. Honestly, it's going to get dumped out because it tastes awful. I always make it a point to visit Biggby because of the amazing coffee drinks that I used to make/ have made by great baristas... This was just not it... Sad.
Bruce K.
Two fabulous hours here in a comfortable space with my laptop and a huge cup of coffee. Thank you, Biggby!Everything worked well here from the proper opening time (6am! Awesome!), the friendly baristas, the fantastic coffee and a great little space where I could sit with laptop and enjoy the early morning and the time difference since we're in central time now.I know people will go for the frothy coffees and add all sorts of stuff, but the regular drip coffee is excellent.[Review 20661 overall - 231 in Wisconsin - 1642 of 2023.]
Matt Modena
Unhappy workers. Coffee is uninspiring. Cold atmosphere.
Atmosphere: 1
Food: 2
Service: 2
Linda M.
Delicious coffees. Quick service and easy in and easy out there. Drive through. Well worth the stop.
I normally get my drink from the same coffee place, but was on my way to Michigan and decided to try somewhere new. So, I stopped at Biggby. Service and coffee were good.
The owner of this location, Keith, takes pride as a business owner here. Always great to see that in a local owner operator. Great location and service shines through.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Caramel
They were out of cream
Atmosphere: 4
Food: 2
Service: 4
I have to be honest by saying when you ask for cream and then extra cream and all the baristas look at you funny and say what do you mean by cream? This should tell you this is not a coffee shop to frequent. They literally messed up my order three times this morning I waited over 20 minutes and I finally asked for a refund when they could not figure out an iced coffee with extra cream. Not to mention I had ordered coffee grounds to leave with and they gave me beans and didn't even apologize when they had to fix the order and gave me nothing but additional attitude.So I went to the dunkin' donuts down the street for my iced coffee and was in and out in 2 minutes and they got it right on the first try.
Atmosphere: 1
Food: 1
Service: 1
Drive through was super
Food: 3
Service: 1
Wonderful local coffee shop and great service. Very convenient location next to Target. Highly recommend
biggby is our favorite spot! everyone is so nice and the food and drinks are so good
Good customer service, allots of menu items to choose from, and a good rewards program to earn a free drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Very good coffee… friendly staff ..made my drink fast. I will be back
Went thru drive thru. Great service! Feel like 7$ for a small ice Carmel latter is extreme
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had a fine time at the new Biggby Coffee in Franklin.
I am not one to write bad reviews but wow is all I can say right now. I used to be a perc leader at a biggby years ago and if I was a manager at this location I would have canned everyone in that building during my visit today 11/1/23. The baristas were slow as hell- they were not friendly at all either. It was not busy, myself and one other drive thru order.. They took 15 minutes to get me the sad excuse for the coffee that I ordered. Honestly, it's going to get dumped out because it tastes awful. I always make it a point to visit Biggby because of the amazing coffee drinks that I used to make/ have made by great baristas... This was just not it... Sad.
Two fabulous hours here in a comfortable space with my laptop and a huge cup of coffee. Thank you, Biggby!Everything worked well here from the proper opening time (6am! Awesome!), the friendly baristas, the fantastic coffee and a great little space where I could sit with laptop and enjoy the early morning and the time difference since we're in central time now.I know people will go for the frothy coffees and add all sorts of stuff, but the regular drip coffee is excellent.[Review 20661 overall - 231 in Wisconsin - 1642 of 2023.]
Unhappy workers. Coffee is uninspiring. Cold atmosphere.
Atmosphere: 1
Food: 2
Service: 2
Delicious coffees. Quick service and easy in and easy out there. Drive through. Well worth the stop.