Me and My Wife Went Here several times. This is the third time this has happened to us. We order our food get up to the check out. And pull out our coupon they scan it and say it’ doesn’t work. When the coupon is not expired nor are the sandwiches excluded for the meal. I feel like I’m being scammed I went there based on the coupon only for them to tell me after I order food I have to pay full price. Crappy way to do business
Food: 4
Service: 1
Mark Zahn
Lost $10+ here because they couldn’t make one simple sub I ordered online and wouldn’t refund my money.Went in to pick up an app order of a six inch meatball sub and they said all they had left in the whole store was 2 meatballs.Asked to cancel my order since they couldn’t fill it and it was already paid for, but said they can’t refund online orders and I should do it on the app, which is not an option on the app.Sent a message via the website to get a refund and the regional manager who responded just said “I appreciate your feedback and the time you took to share your point of view. I apologize your last visit did not meet your expectation. I have shared your feedback with my team to improve our customer service.”Avoid Green Bay Area Subways at all costs.
Service: 1
grafsj04
Stopped in for the first time w friends from out of town. The first person had 2 orders and before they even finished up her orders, me and another person were asked what kind of bread we wanted. Yes, we were all together, but it was a cluster to have all 3 of us up there trying to tell them what we all wanted. They forgot the spinach on mine and the turkey. They didn't heat up the meatball sub for another and forgot to ask the third if she wanted any sauce and had to unwrap it because the worker never asked if she was done ordering. We asked for pricing on additional items and they were guessing the costs instead of looking.. the bread was super dry like it was a few days old. They were so confused and had 2 people talking and putting stuff on all subs at one time. I basically just said...yep to whatever she asked me because we were all crammed up by the glass to see what was being put on our sandwich, but they couldn't get it straight with who had what. I won't be returning. We all ended up throwing the subs away after a few bites.. nothing in it was fresh... very disappointing... no one was behind us, no rush was needed like that.
Atmosphere: 1
Food: 1
Service: 1
Benji S
Tried again unfortunately. Look at this awesome meat ball sub. Don't even bother coming here. Every time I order this happens. Boycotting this location.
Atmosphere: 1
Food: 1
Service: 1
Abagale Stoller
Picked up a online order of3 subs. A Ham sub- missing about everything and has stuff not didn’t ask for. A meatball sub without the meatballs also with the wrong ingredients, and overall everything was just lacking. Tried to return for refund, but they don’t refund online orders and wouldn’t take them back. Only remade meatball sub for me, not the ham. no coupons - nothing. Unimpressed with this location, and will not return.
Atmosphere: 1
Food: 1
Service: 1
Mike L.
Thinnest amount of meat I have ever seen on a sandwich. Had to ask for more onions and the cheese was sparse.But, the bathroom was very clean.
Aaron Peterson
Ordered food online, went to pick up and the doors were locked. The lights were on in the store, and the open signs were on. It was only 6:45 on a Tuesday. I called the store line and did not get an answer. 0/10
Atmosphere: 1
Food: 1
Service: 1
Tanner D.
Incorrect order and found hair in the bread. 8/22/23 12:45pm. Won't ever be back. Disgusting. Not the first review like this either.
Atmosphere: 1
Food: 1
Service: 1
H S
I just waited for 59 mins to pick up my online order. Only one guy is working slowly. Never gonna use online pickups.
Atmosphere: 3
Food: 3
Service: 1
Ella R.
One guy that works there (curly hair)is nice good service, love the food! Super convenient for lunch break.
i placed an online order and when i went inside to go pick up my order i noticed one of the workers making the subs was checking customers out at the register with their gloves on (touching the computer and cash) then without changing their gloves, they then proceeded to put their hands in the veggies to make other subs WITHOUT CHANGING THEIR GLOVES. after watching this happen many times while only being in the store for about 10 minutes, the worker then answered the phone with those same gloves on. they once again did not change their gloves then placed their hands back in the veggies to make subs. although the workers were nice, this is very disappointing and disturbing considering all the germs.
Atmosphere: 3
Food: 2
Service: 2
Dan
There was a long line when I got their but it went fast. Food was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T
Allen Hahm
Good sandwich, but this has to be the ugliest subway's that exist.
Atmosphere: 1
Food: 4
Service: 4
Shannon Klein
Place was dirty. 2 employees sitting at the table on there phones. When the should be
Atmosphere: 2
Food: 3
Service: 2
Benji D
I live close by and order from here often. I'm not going to anymore. Every single time my orders are wrong. I order ahead and there never done on time or there cold. Everytime I'm missing ingredients. I've had 3 refunds from this place now. Clearly it's too hard to make a sub now a days.
Me and My Wife Went Here several times. This is the third time this has happened to us. We order our food get up to the check out. And pull out our coupon they scan it and say it’ doesn’t work. When the coupon is not expired nor are the sandwiches excluded for the meal. I feel like I’m being scammed I went there based on the coupon only for them to tell me after I order food I have to pay full price. Crappy way to do business
Food: 4
Service: 1
Lost $10+ here because they couldn’t make one simple sub I ordered online and wouldn’t refund my money.Went in to pick up an app order of a six inch meatball sub and they said all they had left in the whole store was 2 meatballs.Asked to cancel my order since they couldn’t fill it and it was already paid for, but said they can’t refund online orders and I should do it on the app, which is not an option on the app.Sent a message via the website to get a refund and the regional manager who responded just said “I appreciate your feedback and the time you took to share your point of view. I apologize your last visit did not meet your expectation. I have shared your feedback with my team to improve our customer service.”Avoid Green Bay Area Subways at all costs.
Service: 1
Stopped in for the first time w friends from out of town. The first person had 2 orders and before they even finished up her orders, me and another person were asked what kind of bread we wanted. Yes, we were all together, but it was a cluster to have all 3 of us up there trying to tell them what we all wanted. They forgot the spinach on mine and the turkey. They didn't heat up the meatball sub for another and forgot to ask the third if she wanted any sauce and had to unwrap it because the worker never asked if she was done ordering. We asked for pricing on additional items and they were guessing the costs instead of looking.. the bread was super dry like it was a few days old. They were so confused and had 2 people talking and putting stuff on all subs at one time. I basically just said...yep to whatever she asked me because we were all crammed up by the glass to see what was being put on our sandwich, but they couldn't get it straight with who had what. I won't be returning. We all ended up throwing the subs away after a few bites.. nothing in it was fresh... very disappointing... no one was behind us, no rush was needed like that.
Atmosphere: 1
Food: 1
Service: 1
Tried again unfortunately. Look at this awesome meat ball sub. Don't even bother coming here. Every time I order this happens. Boycotting this location.
Atmosphere: 1
Food: 1
Service: 1
Picked up a online order of3 subs. A Ham sub- missing about everything and has stuff not didn’t ask for. A meatball sub without the meatballs also with the wrong ingredients, and overall everything was just lacking. Tried to return for refund, but they don’t refund online orders and wouldn’t take them back. Only remade meatball sub for me, not the ham. no coupons - nothing. Unimpressed with this location, and will not return.
Atmosphere: 1
Food: 1
Service: 1
Thinnest amount of meat I have ever seen on a sandwich. Had to ask for more onions and the cheese was sparse.But, the bathroom was very clean.
Ordered food online, went to pick up and the doors were locked. The lights were on in the store, and the open signs were on. It was only 6:45 on a Tuesday. I called the store line and did not get an answer. 0/10
Atmosphere: 1
Food: 1
Service: 1
Incorrect order and found hair in the bread. 8/22/23 12:45pm. Won't ever be back. Disgusting. Not the first review like this either.
Atmosphere: 1
Food: 1
Service: 1
I just waited for 59 mins to pick up my online order. Only one guy is working slowly. Never gonna use online pickups.
Atmosphere: 3
Food: 3
Service: 1
One guy that works there (curly hair)is nice good service, love the food! Super convenient for lunch break.
Restaurantji Recommends
i placed an online order and when i went inside to go pick up my order i noticed one of the workers making the subs was checking customers out at the register with their gloves on (touching the computer and cash) then without changing their gloves, they then proceeded to put their hands in the veggies to make other subs WITHOUT CHANGING THEIR GLOVES. after watching this happen many times while only being in the store for about 10 minutes, the worker then answered the phone with those same gloves on. they once again did not change their gloves then placed their hands back in the veggies to make subs. although the workers were nice, this is very disappointing and disturbing considering all the germs.
Atmosphere: 3
Food: 2
Service: 2
There was a long line when I got their but it went fast. Food was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T
Good sandwich, but this has to be the ugliest subway's that exist.
Atmosphere: 1
Food: 4
Service: 4
Place was dirty. 2 employees sitting at the table on there phones. When the should be
Atmosphere: 2
Food: 3
Service: 2
I live close by and order from here often. I'm not going to anymore. Every single time my orders are wrong. I order ahead and there never done on time or there cold. Everytime I'm missing ingredients. I've had 3 refunds from this place now. Clearly it's too hard to make a sub now a days.
Atmosphere: 1
Food: 1
Service: 1