Waited in Drive through with 4 cars in front of me for over 25 mins. Fries were hot but the sandwich you could tell it had been sitting around for a while.
Atmosphere: 2
Food: 2
Service: 3
Dawn Luko
Did drive thru..it was slower than usual.
Atmosphere: 4
Food: 4
Service: 4
KimberLee Emmerich
Wow. Just wow. My sibling and I went to this location to redeem our free frosties from winning the Admiral's game the night before. When we went through the drive thru, there were only two cars in front of us. It took forever for them to take their orders, but I like to give the benefit of the doubt. Maybe they're understaffed. ??♀️We finally reached the intercom to order. Flavors listed for frosties were vanilla, caramel, and chocolate. I asked for one chocolate and one caramel. She responded that they didn't have caramel. Okay, no biggie, so I ordered two chocolates instead. She responds "so, one chocolate frosty?" I said "no, 2 chocolates please." She asked if it would be all and I confirmed but was never given any indication to pull forward.I want to say we waited between 15-20 minutes for our frosties, but they're free and I try to be patient. Finally, we reach the window. She opens it and just glares at me. I said "hi, we ordered the two frosties." She narrowed her eyes and said "2? I thought it was 1." Now I could've gotten upset, but what's the point? It would only make things worse so I just politely said no. I kid you not, she rolled her eyes at me and slammed the drive thru window in my face.First off, it was your mistake, not mine. Second of all, it's an easy fix to grab one more frosty. And third of all, I understand it's a free purchase, but if it's going to cause an issue, don't promote it.No sense of urgency to keep the line moving, terrible customer service and will be going to a different location in the future.
Nancy G.
Not a fan of most Wendy's items, but I tried the spicy, crispy chicken, and I have to say, it rivals Culvers' version!First time at this location ever, and I live very nearby. Service was fast and friendly, and we were just thankful that someplace nearby was open late. Went through the drive thru, so can't speak to the inside, but if my hand was forced, I'd probably come here again.14/2024
Go here if you want to wait an hour for your food. It takes about 10 min per car if you're going around any meal time. I used to work fast food and I cannot fathom it taking this long. This has been my experience every time, and you're better off going somewhere else for dinner.
Matt Berman
Waaaaaay too slow. Every time we go, it takes at least 30 minutes to get our order - though the last time, we said to heck with it and went to the much better Kopps next door. Kopps has ten times the traffic and can serve you better food faster.
Atmosphere: 1
Food: 1
Service: 1
Robert Albert
45 minutes for drive thru because the dining room was closed at 6
Atmosphere: 2
Food: 4
Service: 2
Honor Hanssel
I waited in the drive-thru line for 45 minutes. Then, when I got to the speaker to order, no one spoke for another 5 min. I finally realized they placed a new employee on the register during the busiest time of the day. Also they were out of several types of drinks.
Atmosphere: 1
Food: 3
Service: 1
Destiny Khanthavong
Hungry? So is everyone else wanting a cheap, “quick” bite. Be mindful that you will be idling your car while waiting in the drive thru line for 30 minutes to place your order. Comes with a FREE side of food poisoning, that’s the perk of unsanitary, mishandling from miserable employees that would rather be anywhere else. Very disappointed, but what did I even expect?
Sat at drive through window for more than 20 minutes for a cheeseburger.
Chili cheese baked potato and spicy nuggets hit the spot! Bathrooms dirty.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Nuggets, Fries
Horrible service for breakfast. Cars waiting knowing breakfast is a rush
Service: 1
Took forever in line only had 2 cars infront of me. Had a simple order. The guys had trouble with hearing me. But the food was fine.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheeseburger
Wheelchair accessibility: Have it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Baconator, Cheeseburger, Nuggets, Fries
Waited in Drive through with 4 cars in front of me for over 25 mins. Fries were hot but the sandwich you could tell it had been sitting around for a while.
Atmosphere: 2
Food: 2
Service: 3
Did drive thru..it was slower than usual.
Atmosphere: 4
Food: 4
Service: 4
Wow. Just wow. My sibling and I went to this location to redeem our free frosties from winning the Admiral's game the night before. When we went through the drive thru, there were only two cars in front of us. It took forever for them to take their orders, but I like to give the benefit of the doubt. Maybe they're understaffed. ??♀️We finally reached the intercom to order. Flavors listed for frosties were vanilla, caramel, and chocolate. I asked for one chocolate and one caramel. She responded that they didn't have caramel. Okay, no biggie, so I ordered two chocolates instead. She responds "so, one chocolate frosty?" I said "no, 2 chocolates please." She asked if it would be all and I confirmed but was never given any indication to pull forward.I want to say we waited between 15-20 minutes for our frosties, but they're free and I try to be patient. Finally, we reach the window. She opens it and just glares at me. I said "hi, we ordered the two frosties." She narrowed her eyes and said "2? I thought it was 1." Now I could've gotten upset, but what's the point? It would only make things worse so I just politely said no. I kid you not, she rolled her eyes at me and slammed the drive thru window in my face.First off, it was your mistake, not mine. Second of all, it's an easy fix to grab one more frosty. And third of all, I understand it's a free purchase, but if it's going to cause an issue, don't promote it.No sense of urgency to keep the line moving, terrible customer service and will be going to a different location in the future.
Not a fan of most Wendy's items, but I tried the spicy, crispy chicken, and I have to say, it rivals Culvers' version!First time at this location ever, and I live very nearby. Service was fast and friendly, and we were just thankful that someplace nearby was open late. Went through the drive thru, so can't speak to the inside, but if my hand was forced, I'd probably come here again.14/2024
Ordered coffee with cream..NO CREAM IN SIGHT!
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Go here if you want to wait an hour for your food. It takes about 10 min per car if you're going around any meal time. I used to work fast food and I cannot fathom it taking this long. This has been my experience every time, and you're better off going somewhere else for dinner.
Waaaaaay too slow. Every time we go, it takes at least 30 minutes to get our order - though the last time, we said to heck with it and went to the much better Kopps next door. Kopps has ten times the traffic and can serve you better food faster.
Atmosphere: 1
Food: 1
Service: 1
45 minutes for drive thru because the dining room was closed at 6
Atmosphere: 2
Food: 4
Service: 2
I waited in the drive-thru line for 45 minutes. Then, when I got to the speaker to order, no one spoke for another 5 min. I finally realized they placed a new employee on the register during the busiest time of the day. Also they were out of several types of drinks.
Atmosphere: 1
Food: 3
Service: 1
Hungry? So is everyone else wanting a cheap, “quick” bite. Be mindful that you will be idling your car while waiting in the drive thru line for 30 minutes to place your order. Comes with a FREE side of food poisoning, that’s the perk of unsanitary, mishandling from miserable employees that would rather be anywhere else. Very disappointed, but what did I even expect?
Food: 1