They’re busy pretty often at this location but the staff always deals with it really well. I don’t think I’ve ever had an order be incorrect from this place. And as always Culver’s food is 10/10
Atmosphere: 5
Food: 5
Service: 5
Mike Strelitzer
Ran out of Vanilla custard, on a Friday night. I waited 40 minutes for two sundaes and a cone. I was not the only one. I was 83, #82 came inside too. They had forgotten both our orders. I love Culver's, don't get me wrong. I wish I had gone to my Culver's in Muskego. I rarely give bad Google reviews. This one in an exception. I will never ever go to the Hales Corners Culver's again.
Atmosphere: 1
Food: 1
Service: 1
Zak Koslo
Hands down the worst customer service I’ve ever had. I placed my order around 6pm after waiting in line to get up to the speaker. I had my wife and kids in the vehicle and we had a nearby appointment at 630. After about 20 minutes and having countless cars come and go we finally asked someone what was going on. We were told that they would track down our order and send someone out (they never did). Finally after 630 when we were already late for our appointment I got out of the car and went inside to just try to get my money back. Our order wasn’t even started, no explanation, no remedy, nothing. The manager Brandon was completely ineffective and it took another 10 minutes to even get a refund. During all of this wasted time our food could have been made several times over had the manager just taken the initiative to get it going. 45 minutes later I had an irritated wife, kids melting down, I was late for my appointment and none of us had eaten. Oh, and I’m not even sure I got a refund, because I wasn’t provided a receipt as they were having “system issues” and he typed in a new order from memory to refund me. Thanks for nothing, this was the worst experience I’ve ever had at any restaurant, period.
Atmosphere: 1
Food: 1
Service: 1
Walker 1 (Walker a274p07ô)
Sorry Culver's. You fell down on this one. I only went through the drive through but you hadn't cleared the foot of snow from 10 days ago. And the girls at the counter misplaced my order, which required the managers attention. And there were neither mushrooms nor Swiss cheese on the mushroom Swiss deluxe I paid for.Do better next timeUpdate-- Culver's replied to this review by asking me to visit their website and fill out more forms to help them improve their business. I don't think i want to take a job with Culver's though. They can take this feedback or leave it.
Atmosphere: 2
Food: 3
Service: 2
Noelle Kinziger
They are very quick to take your order, the food is great, and the service is awesome. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Diamante Lara (Realtor)
It's okay I remember getting food poisoning here a long time
Atmosphere: 3
Food: 2
Service: 3
Matt Freitag
every time I come here I remember this is why I don't come here often. culver's itself is great. this location sucks.was in the drive thru for 20, 30 minutes. much of that was spent at the window. when I looked inside it was mostly high schoolers standing around socializing or staring blankly into space.a few minutes in they said "my manager finna come talk to you" and I never asked for a manager but I never spoke to a manager.then they came and asked "what did you order again?"shortly after they asked "you ordered the butterburger no tomato right?"...when I finally got my burger it was cold from sitting on the counter for so long. at least the burger warmed up the curds.
Food cold and barely cooked. Walleye flimsy and barely cooked. Tenderloin and onion rings the same. We won't be
Atmosphere: 4
Food: 2
Service: 3
Vegetarian options: I $would rate Amy a 89 Depend wo2e
Recommended dishes: Cheeseburger, Onion Rings, Concrete Mixers, Turtle, Buffalo Chicken Tenders, Grilled Cheese, Sourdough Melt, Concrete Mixer Carmel Cashew, Ice Cream Sundaes, Chicken Tenders, Hamburger, Caramel Cashew, Waffle Cone, Coleslaw, Chicken Fingers, Butter Burger, Spicy Chicken Sandwich Basket, Culver's Deluxe Burger Family Fries & Concrete Mixer, Crinkle Cut Fries, Patty Melt
They’re busy pretty often at this location but the staff always deals with it really well. I don’t think I’ve ever had an order be incorrect from this place. And as always Culver’s food is 10/10
Atmosphere: 5
Food: 5
Service: 5
Ran out of Vanilla custard, on a Friday night. I waited 40 minutes for two sundaes and a cone. I was not the only one. I was 83, #82 came inside too. They had forgotten both our orders. I love Culver's, don't get me wrong. I wish I had gone to my Culver's in Muskego. I rarely give bad Google reviews. This one in an exception. I will never ever go to the Hales Corners Culver's again.
Atmosphere: 1
Food: 1
Service: 1
Hands down the worst customer service I’ve ever had. I placed my order around 6pm after waiting in line to get up to the speaker. I had my wife and kids in the vehicle and we had a nearby appointment at 630. After about 20 minutes and having countless cars come and go we finally asked someone what was going on. We were told that they would track down our order and send someone out (they never did). Finally after 630 when we were already late for our appointment I got out of the car and went inside to just try to get my money back. Our order wasn’t even started, no explanation, no remedy, nothing. The manager Brandon was completely ineffective and it took another 10 minutes to even get a refund. During all of this wasted time our food could have been made several times over had the manager just taken the initiative to get it going. 45 minutes later I had an irritated wife, kids melting down, I was late for my appointment and none of us had eaten. Oh, and I’m not even sure I got a refund, because I wasn’t provided a receipt as they were having “system issues” and he typed in a new order from memory to refund me. Thanks for nothing, this was the worst experience I’ve ever had at any restaurant, period.
Atmosphere: 1
Food: 1
Service: 1
Sorry Culver's. You fell down on this one. I only went through the drive through but you hadn't cleared the foot of snow from 10 days ago. And the girls at the counter misplaced my order, which required the managers attention. And there were neither mushrooms nor Swiss cheese on the mushroom Swiss deluxe I paid for.Do better next timeUpdate-- Culver's replied to this review by asking me to visit their website and fill out more forms to help them improve their business. I don't think i want to take a job with Culver's though. They can take this feedback or leave it.
Atmosphere: 2
Food: 3
Service: 2
They are very quick to take your order, the food is great, and the service is awesome. Thank you!
Atmosphere: 5
Food: 5
Service: 5
It's okay I remember getting food poisoning here a long time
Atmosphere: 3
Food: 2
Service: 3
every time I come here I remember this is why I don't come here often. culver's itself is great. this location sucks.was in the drive thru for 20, 30 minutes. much of that was spent at the window. when I looked inside it was mostly high schoolers standing around socializing or staring blankly into space.a few minutes in they said "my manager finna come talk to you" and I never asked for a manager but I never spoke to a manager.then they came and asked "what did you order again?"shortly after they asked "you ordered the butterburger no tomato right?"...when I finally got my burger it was cold from sitting on the counter for so long. at least the burger warmed up the curds.
Great food good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Concrete Mixers, Chicken Sandwiches, Fresh Frozen Custard, Butter Burger
Restaurantji Recommends
Check your food before you leave. Left survey information on the situation and never heard from them.
Atmosphere: 3
Food: 1
Service: 2
Best fast food place. Love the Icelandic Cod sandwich!
Atmosphere: 4
Food: 5
Service: 5
Very polite team. Manager was very
Service: 5
We had a turtle sundae and he created his own concrete mixer... Delicious both of
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings, Concrete Mixer Carmel Cashew, Ice Cream Sundaes, Fresh Frozen Custard, Butter Burger
Food is good, last fast food restaurant I actually trust is real food. Enough staff, prompt service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger