I arrived to collect a DoorDash order and unfortunately encountered a significant amount of disrespect and rudeness.The individual I interacted with seemed to take issue with my punctuality, despite the fact that being early is not a concern for DoorDash.To my surprise, I was informed that I would need to wait an additional 7 minutes before being allowed to collect my order. Accepting this instruction, I returned to my vehicle to patiently wait.However, just 1-2 minutes after entering my car, I received notification that the order was ready for pick up.It became evident that the employee had deliberately misled me and their behavior throughout the interaction was both impolite and unprofessional.In light of this experience, I would strongly discourage anyone from visiting this establishment unless they are prepared to tolerate the unpleasant attitude displayed by the staff.
Atmosphere: 1
Food: 1
Service: 1
RJ Byram
We placed an order about 25 minutes before they closed. And it was still some of the best breadsticks I’ve had, and I’m 36. Like stained glass lights old. Pizza was great. Mad props to the crew.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Lori Lehmann
The app leaves much to be desired. Had to show up to see if it went through after restarting it three times and when I clicked the payment selection, it closed and disappeared.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza
Sandi Smith
The food was hot and deliciou as
Atmosphere: 5
Food: 5
Service: 5
Cody Renshaw
Super friendly staff at the counter when we picked up.
Atmosphere: 5
Food: 5
Service: 5
Jessica Taylor
We were staying at a nearby water park for my son’s 16th birthday and we headed to Pizza Hut starving with 5 teenage boys and myself. The restaurant was super clean (including bathrooms) and the staff was incredibly friendly. Our food was ready super quick- they brought the salad and appetizers out almost immediately and the pizza was the best we’ve had in a long time- and we are used to having Chicago pizza.. Honestly so pleasantly surprised with our experience today felt I had to share!
Atmosphere: 5
Food: 5
Service: 5
Bob Jambois
This place is a real surprise. Quite frankly, I had never expected pizza from a chain restaurant to be this great at this great price. We keep coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breaded Boneless Wings, Traditional Wings, Pepperoni Lovers Pizza
Amanda Morrow
Went to this location on Vacation and the order got messed up by an honest mistake and they were quick to make my order right and were super nice! The location was super clean and the staff was super friendly! Illinois Pizza Huts needs to take a couple lessons from this store!Kid-friendliness: Family friendly environment!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Janel Sloan
Great place for pizza in the Dells. Wonderful customer service and the pizza and breadsticks were delicious.
Atmosphere: 5
Food: 5
Service: 5
Koleen Miller
Ordered a few pizzas tonight with dessert. Both pizzas arrived hot and fresh. Perfect amount of toppings. Thumbs up !! Delicious!Door Dash delivery great service!! Thumbs up again!!!
This is the 2nd time me and my husband have gone to this Pizza Hut. First time was a dine in and the 2nd time was a pickup. Haven't had any problems with this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover
Benjamin Spargur
Not your typical fast pizza delivery. Much much better! I've never gotten food delivered so fast and so perfect. Not a single detail missed and the food was HOT! Loved it!
Scott G
Pizza was hot and tasted good. Loved the drive through feature. Ordered went through drive through and back to hotel for supper!
Isaac E.
Earlier today there was a roach in my food, I contacted a guy named Jake and he just hung up
Caleb Nault
Super Friendly Staff! Great food always! Ramon is so kind! He deserves a raise!
I arrived to collect a DoorDash order and unfortunately encountered a significant amount of disrespect and rudeness.The individual I interacted with seemed to take issue with my punctuality, despite the fact that being early is not a concern for DoorDash.To my surprise, I was informed that I would need to wait an additional 7 minutes before being allowed to collect my order. Accepting this instruction, I returned to my vehicle to patiently wait.However, just 1-2 minutes after entering my car, I received notification that the order was ready for pick up.It became evident that the employee had deliberately misled me and their behavior throughout the interaction was both impolite and unprofessional.In light of this experience, I would strongly discourage anyone from visiting this establishment unless they are prepared to tolerate the unpleasant attitude displayed by the staff.
Atmosphere: 1
Food: 1
Service: 1
We placed an order about 25 minutes before they closed. And it was still some of the best breadsticks I’ve had, and I’m 36. Like stained glass lights old. Pizza was great. Mad props to the crew.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
The app leaves much to be desired. Had to show up to see if it went through after restarting it three times and when I clicked the payment selection, it closed and disappeared.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza
The food was hot and deliciou as
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff at the counter when we picked up.
Atmosphere: 5
Food: 5
Service: 5
We were staying at a nearby water park for my son’s 16th birthday and we headed to Pizza Hut starving with 5 teenage boys and myself. The restaurant was super clean (including bathrooms) and the staff was incredibly friendly. Our food was ready super quick- they brought the salad and appetizers out almost immediately and the pizza was the best we’ve had in a long time- and we are used to having Chicago pizza.. Honestly so pleasantly surprised with our experience today felt I had to share!
Atmosphere: 5
Food: 5
Service: 5
This place is a real surprise. Quite frankly, I had never expected pizza from a chain restaurant to be this great at this great price. We keep coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breaded Boneless Wings, Traditional Wings, Pepperoni Lovers Pizza
Went to this location on Vacation and the order got messed up by an honest mistake and they were quick to make my order right and were super nice! The location was super clean and the staff was super friendly! Illinois Pizza Huts needs to take a couple lessons from this store!Kid-friendliness: Family friendly environment!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Great place for pizza in the Dells. Wonderful customer service and the pizza and breadsticks were delicious.
Atmosphere: 5
Food: 5
Service: 5
Ordered a few pizzas tonight with dessert. Both pizzas arrived hot and fresh. Perfect amount of toppings. Thumbs up !! Delicious!Door Dash delivery great service!! Thumbs up again!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover, Cheese Pizza, Cinnamon Sticks
Restaurantji Recommends
This is the 2nd time me and my husband have gone to this Pizza Hut. First time was a dine in and the 2nd time was a pickup. Haven't had any problems with this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover
Not your typical fast pizza delivery. Much much better! I've never gotten food delivered so fast and so perfect. Not a single detail missed and the food was HOT! Loved it!
Pizza was hot and tasted good. Loved the drive through feature. Ordered went through drive through and back to hotel for supper!
Earlier today there was a roach in my food, I contacted a guy named Jake and he just hung up
Super Friendly Staff! Great food always! Ramon is so kind! He deserves a raise!