Domino's Pizza

4680 Cottage Grove Rd, Madison
(608) 222-2800

Recent Reviews

Dale Kline

Excellent pizza and service. ?

Atmosphere: 4

Food: 5

Service: 5

Peggy Bohlman

Received wrong order, tried calling Domino's to tell them 2'xs automatic services hung up on me both times. Meanwell, driver came back and switched orders. Our pizza was cold and upside down. As for the pizza besides being cold there was barely any topping on it.

Kathleen Baldry

I love Domino's but never again will I order from this location. Twice now we ordered for a group lunch at work and the food was wrong and not good. I recommend Domino's overall but this location needs help. The delivery driver was okay so he gets 3 stars but the only thing I can say about the pizzas is that they were indeed pizzas.

Food: 2

Service: 3

Jeanne Chrisrianson

Done with this place. Ordered the Philly cheese steak pizza which I do regularly and it was total garbage. Cold, and dried out. It was like it was made this morning. I won't even bother calling because they rarely answer, and when they do they either hang up or leave you on hold and don't return. I have had many issues with them in the past but because I like the Philly pizza I kept going back but this is the final straw.Update. Ordered pizza, breadsticks, and brownies from Pizza Hut shortly after refusing to eat garbage, and came in just under 20 minutes, and was fresh and hot!

Atmosphere: 1

Food: 1

Service: 1

Amanda Bauer

Ordered takeout and never got 1 item, not a big deal but the store kept hanging up on me, calls dropped. The online service system is a maze to sort through. I just want a refund for the tots I didn't get.... food is what you'd expect. I just really wanted those tater tots. Sad.

Food: 2

Service: 1

Keegan Hacht

Can’t remember who I spoke to on the phone but he was great and very helpful highly recommend this location!!

Atmosphere: 5

Food: 5

Service: 5

eMW enterprises

i haven't ordered a dominos in years...got one a few days ago, probably the grossest pizza i have ever ordered on top of terrible phone service and terrible delivery

Atmosphere: 1

Food: 1

Service: 1

Ruffneck 97

Order over the appDidn’t receive all the orderTried calling multiple times and the phone just disconnectsI will be calling corporate

Atmosphere: 1

Food: 1

Service: 1

Keesa Keesa

I placed a an order tonight the app shows the correct on my end but I’m the stores end they got the apartment # wrong. I buzzed the driver Christine in & she went to the wrong apartment (my dad’s) I’m in the hallway waiting on her to come to my apartment & hear her rudely tell him I can call the store pertaining to my order. She never attempted to call my phone to say that she was there & couldn’t deliver. I had to call the store 4 times before someone answered. Upon calling I was placed on speaker & the driver was in the background lying saying that we had no money to pay for the food when in reality it was simply the wrong apt # (same building). The solution from the store was for me to come into the store which is literally a couple of stoplights away to pick up my order because the driver refused to come back. I declined because that was the whole point of ordering delivery I did not want to drive anywhere. About 5 mins later CJ called from the store and offered to remake my entire order and personally deliver it himself. I could tell that he genuinely wanted to rectify the situation, he was very apologetic. However, by this time I’m already furious with how my delivery was initially handled & the initial lack of empathy. Because I couldn’t personally see them remake the food I declined his offer. If there’s a dispute at a restaurant I do not take food I didn’t have prior to the incident as a safety precaution (if you know what I mean).

Service: 1

kristin reese

Ordered delivery and showed up with half the order. Went back to the store to grab the rest and came back to my place with the rest…except not. still missing an order item. I called four times and no one will pick

Atmosphere: 5

Food: 5

Service: 2

Rozay Hosea

Bad costumer service delivery driver didn’t have change & left without delivering my pizza I called store & worker hung up on

Service: 1

Kaye Beyer

The driver Neil was so rude. I didn’t give him a tip so he said there is your food and pointed at the bag. I had to get it out. He was just nasty. I will get a hold of Dominos and file a complaint. And they will not answer phone.

Service: 1

Chris Calico

food was great but my delivery driver showed terrible customer service + attitude for the second time. be careful if u don’t tip what they feel is necessary u will be treated with disrespect.

Atmosphere: 1

Food: 4

Service: 1

Austin Reynolds

Order tracker immediately glitched out after ordering. Called the store and nobody picked up. Pizza was an hour late and showed up cold. Worst pizza experience of my entire life. NEVER going back.

Atmosphere: 1

Food: 2

Service: 1

Jamer Hernandez

8/31 Found a long hair on my pizza. Tried to contact them with no response.

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