Dunkin'

739 S Gammon Rd Ste 100, Madison
(608) 467-7705

Recent Reviews

Michael Morgan

Friendly staff!

Nina C

Someone once told me "that's fake coffee" I told them I don't come here for the coffee I come here for the surgery milk with a dash of coffee

Atmosphere: 5

Food: 3

Service: 5

Aneliz Gonzales

It's Important to get certain things rightOatmilk instead of milk or veggie egg white vs the one that has meat.I'm lactose intolerant and to get both milk and oatmilk in my latte ? and ordered veggie eggwhite bites what if I had been a vegetarian and you gave me the one with ham aka soggy bacon :(They overall do a good job but feal they ate so frantic in the morning, which is understandable in high traffic area.

Atmosphere: 3

Food: 3

Service: 2

Garrett Miller

Everytime we come thru the drive thru, everyone is super upbeat, polite, and provides a smile. It also helps when the food is fresh and the coffee order is correct! ?

Atmosphere: 3

Food: 4

Service: 5

Brandi

If could give a big fat 0 I would! my hashbrowns were soggy and burnt. My grilled cheese was barely melted. The lady who took my order at the drive-through window wouldn’t even let me finish before she kept saying is there anything else? when I got to the drive-through window and got my food she didn't even open the window and somebody else brought my food out so I asked her for cream for my coffee. She rolled her eyes at me. I asked her if was there a problem when he asked for cream and she said no, so maybe you need to teach her employee Customer service because they sure don’t have it! never again will I waste my money with you guys!

Food: 2

Service: 1

Charlotte Gates

This Dunkin seemed to have just reopened? They were celebrating something on Easter with people dressed up as donuts and the bunny rabbit and stuff. I went through the drive thru and ordered a plain bagel toasted with cream cheese and I got an everything bagel with cream cheese that was starting to go hard because it felt like someone toasted it a while ago. I didn’t go back because I didn’t realize the order was messed up till I got to my next destination, but dang, if you’re reopening please get orders right. Check what you’re putting in bags. The bagel was like a brick. I regret coming here.

Atmosphere: 1

Food: 1

Service: 1

Emily Van Driel

The absolute worst Dunkin Donuts. Ordering a drink seems like a chore/problem for the staff working. Then my small coffee comes out half full. Do not go to this location!

Atmosphere: 1

Food: 1

Service: 1

Amanda Strickland

Quick and friendly drive thru. Inside was also recently renovated. Recommend parking a little further away from the door to avoid getting blocked in by the drive thru line.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

T A

Very disappointed I pulled up at 7:40 and they said they closed. I asked her when they close she said we close now with very bad attitude. Worst customer service ever

Atmosphere: 1

Food: 1

Service: 1

Tom Cash

Horrible customer service.

Service: 1

Will Robinson

Every other dunkin is great. This store though... What a joke. Lazy management hiring incompetent people.

Atmosphere: 1

Food: 1

Service: 1

Bt Tsai

doors locked, only drive through, dont even have basic glazed

Atmosphere: 1

Food: 1

Service: 1

Corrie Jefferson

Manager is disrespectful slammed the window in my face and refused to talk like a real manager Bryce needs to be fired wearing a hat at work and disrespectful mouth somebody gone get him he keep it up almost was me

Terri Rizer

Everything was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Amy B

Enjoyed walking in here with their positive energy! Laughter, coffee and yummily breakfast food! YES PLEASE!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Sausage Egg and Cheese, Hash Browns

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