I asked for the Oreo strawberry ice cream and it looks nothing like the one in the photo. She didn’t even ask if we wanted a receipt… and we never got one. During the time she was making the ice cream she was on the phone and was touching the ice cream with the hand she was holding the phone with, it was pretty disgusting. After she handed me the ice cream I asked where the whip cream was to which she answer “we have no whip cream”. This was not made known to me until after I paid $10 for the worst ice cream of my life. She proceeded to put a liquidy whipped cream in after seeing my discontent, no powder on top like the one in the photo. DO NOT COME HERE UNLESS YOU LIKE TO WASTE MONEY!
Atmosphere: 1
Food: 1
Service: 1
Franklin Cruz
This place is sooooooooooooooo amazing I got all matcha and is very good!!!
Service: 5
Jim
Service was very friendly. I had a lychee shake with gummies, I wanted something with lychee, if possible. Anyway, it was made pretty quickly, also there was no line beforehand so the wait time was low. The shake itself, I did really only mention lychee, but the menu images gave me the impression of some sort of colorful drink. It was kinda a leet down it was just white, but that's probably on my expectations. It's size is decent, and it indeed tastes like lychee, but its a really subtle flavour.So I guess I'm underwhelmed, but part of that is maybe my fault, I did get what I asked for after all.
Eren Yeager
was charged exactly 10$ when the price was 8.50$ i dont know how it got to be exact 10$ because tax wouldnt have been that high.
Lydia Siegrist
Absolutely awful. Never open. The lady just took my card and didn’t even slow me to look at the total. And I’m pretty sure she added a tip without me knowing. Very over priced and not good at all. The workers are never there and they are never open. They used spoiled old products to make the rolls and not a sanitary place. My friend found hair and an old piece of mango in her chocolate roll. I’m never going again. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rolled Ice Cream
kayla seiler
this is coming from a teenager.i decided to get the vanilla cheesecake which was $8.50 but when i was charged it was $10.00 for card. i wasn’t told if there was an extra fee or anything, and tax wouldn’t have been that high. there were about 4 people ahead of me and it took a total of 30 minutes to get my order. there were 2 ladies but one went in the back and never came back. she never cleaned the ice rolling pan between orders and took a very long time. the ice cream was good i will say but the strawberries were lacking. (also mold?? didn’t eat any strawberries)wouldn’t recommend even though i love rolled ice cream, was not worth the wait.
Vesuvius00
Not worth the wait, or the prices.
Kimberly F.
I would give a zero if that were possible. We just arrived in town and were excited they had a rolled ice cream place. We went during business hours, but there was a sign on the register that said "be back soon". We waited about 10 minutes. Some of the employees in the food court next to them said they hadn't seen the employee in at least a couple of hours, and that this happens frequently. We decided to get ice cream at the Mexican spot next to Fancy Roll. During the time we were in the food court, the employee had not shown up to service anyone. I'm really disappointed.
NorthStar774367
Monitor says 8.50 yet I was charged 10 dollars. I was told it was because inflation. If you didn't notice they taped the 8 over the TV and yet cut do it again. Smh not even that good of ice cream any way. Won't be back.
Maximillian Ottoman
This place ridiculously overcharges. No way tax ups the amount of an item from 8.50 to 10. That's a huuuge rip off. There are plenty other places you can go for better stuff.I think what's worse that's a blatant health and safety violation is that they don't even bother cleaning their ice roll stations, so there's a good chance you're gonna get someone's old order mixed up in yours.Tl;dr, just go to Coldstone
I wish I could give zero. First off I went there no one was there. I thought they we just have a break or something. I called today and they said they would be here, so once I get here not one was there. I ring the bell and waited 10 minutes and no one was there not cool
Tiffany Poster
I was there at 1255 almost an hour after they were supposed to be open, sign said be back soon, waited shortly with the girls, no one came we left, called them no answer, 2 hours later they called back to tell us they weren't open. After reading the reviews doesn't seem like we missed much, went to Cold Stone instead.
Orion Sky
Went to the mall for boba and food and waited over 90 minutes because they had a paper that said "be back soon" yikes.
Mark Crenshaw
I ask how they did this and the guy wouldn't explain it to me. So he lost a customer. Going to treat others like that. Hope they close very soon.
Oscar Ahn
This place is amazing! They have the best Bubble Tea ?!!! I hope to get more from them but many try something else as well I hope to go back in the future until then please give this place a try and try the Bubble tea it’s amazing love ❤️ it!!!
I asked for the Oreo strawberry ice cream and it looks nothing like the one in the photo. She didn’t even ask if we wanted a receipt… and we never got one. During the time she was making the ice cream she was on the phone and was touching the ice cream with the hand she was holding the phone with, it was pretty disgusting. After she handed me the ice cream I asked where the whip cream was to which she answer “we have no whip cream”. This was not made known to me until after I paid $10 for the worst ice cream of my life. She proceeded to put a liquidy whipped cream in after seeing my discontent, no powder on top like the one in the photo. DO NOT COME HERE UNLESS YOU LIKE TO WASTE MONEY!
Atmosphere: 1
Food: 1
Service: 1
This place is sooooooooooooooo amazing I got all matcha and is very good!!!
Service: 5
Service was very friendly. I had a lychee shake with gummies, I wanted something with lychee, if possible. Anyway, it was made pretty quickly, also there was no line beforehand so the wait time was low. The shake itself, I did really only mention lychee, but the menu images gave me the impression of some sort of colorful drink. It was kinda a leet down it was just white, but that's probably on my expectations. It's size is decent, and it indeed tastes like lychee, but its a really subtle flavour.So I guess I'm underwhelmed, but part of that is maybe my fault, I did get what I asked for after all.
was charged exactly 10$ when the price was 8.50$ i dont know how it got to be exact 10$ because tax wouldnt have been that high.
Absolutely awful. Never open. The lady just took my card and didn’t even slow me to look at the total. And I’m pretty sure she added a tip without me knowing. Very over priced and not good at all. The workers are never there and they are never open. They used spoiled old products to make the rolls and not a sanitary place. My friend found hair and an old piece of mango in her chocolate roll. I’m never going again. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rolled Ice Cream
this is coming from a teenager.i decided to get the vanilla cheesecake which was $8.50 but when i was charged it was $10.00 for card. i wasn’t told if there was an extra fee or anything, and tax wouldn’t have been that high. there were about 4 people ahead of me and it took a total of 30 minutes to get my order. there were 2 ladies but one went in the back and never came back. she never cleaned the ice rolling pan between orders and took a very long time. the ice cream was good i will say but the strawberries were lacking. (also mold?? didn’t eat any strawberries)wouldn’t recommend even though i love rolled ice cream, was not worth the wait.
Not worth the wait, or the prices.
I would give a zero if that were possible. We just arrived in town and were excited they had a rolled ice cream place. We went during business hours, but there was a sign on the register that said "be back soon". We waited about 10 minutes. Some of the employees in the food court next to them said they hadn't seen the employee in at least a couple of hours, and that this happens frequently. We decided to get ice cream at the Mexican spot next to Fancy Roll. During the time we were in the food court, the employee had not shown up to service anyone. I'm really disappointed.
Monitor says 8.50 yet I was charged 10 dollars. I was told it was because inflation. If you didn't notice they taped the 8 over the TV and yet cut do it again. Smh not even that good of ice cream any way. Won't be back.
This place ridiculously overcharges. No way tax ups the amount of an item from 8.50 to 10. That's a huuuge rip off. There are plenty other places you can go for better stuff.I think what's worse that's a blatant health and safety violation is that they don't even bother cleaning their ice roll stations, so there's a good chance you're gonna get someone's old order mixed up in yours.Tl;dr, just go to Coldstone
Restaurantji Recommends
I wish I could give zero. First off I went there no one was there. I thought they we just have a break or something. I called today and they said they would be here, so once I get here not one was there. I ring the bell and waited 10 minutes and no one was there not cool
I was there at 1255 almost an hour after they were supposed to be open, sign said be back soon, waited shortly with the girls, no one came we left, called them no answer, 2 hours later they called back to tell us they weren't open. After reading the reviews doesn't seem like we missed much, went to Cold Stone instead.
Went to the mall for boba and food and waited over 90 minutes because they had a paper that said "be back soon" yikes.
I ask how they did this and the guy wouldn't explain it to me. So he lost a customer. Going to treat others like that. Hope they close very soon.
This place is amazing! They have the best Bubble Tea ?!!! I hope to get more from them but many try something else as well I hope to go back in the future until then please give this place a try and try the Bubble tea it’s amazing love ❤️ it!!!