Moka has the best staff everyone has a smile on there face.I go there every day. ThanksParking: Its a drive thru very nice staff loo
Atmosphere: 4
Service: 3
Recommended dishes: Black and White Mocha Latte
Tommy Sultze
Great drinks and small food
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Black and White Mocha Latte
Alan Baryudin
This is basically the Chick Fil A of coffee. The drive thru folks are suspiciously nice. And the drinks are good.
Atmosphere: 5
Food: 5
Service: 5
Madeline Doon
Jamaican cold brew is excellent, fun selection of coffee drinks
Jayna Poster
YUM YUM.... why give your money to Starbucks when we have Moka!The breakfast burritos are really good!Super friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black and White Mocha Latte
Alexia Settle
This MOKA makes the best road warrior and they are consistent. They always showcase a positive attitude and are quick with the orders.Vegetarian options: They have a really good veggie breakfast burrito for on the go. Get it with the Chalula sauce
Atmosphere: 5
Food: 5
Service: 5
Roadtrip 5
You order at the window so it seems to take a bit longer. Super nice staff though and actually ordering whole looking at a person is pretty nice.
Atmosphere: 4
Food: 5
Service: 5
Gabriel Morningstar
This is by far, the best place I have ever worked. The energy is always amazing in the store. My coworkers and my customers are amazing and I look forward to coming to work every day! Beth is an amazing manager and even though she is always super busy, she always makes sure that everybody is happy and doing well. Bella never fails to put a smile on my face and is super empathetic to what everyone is going through.
Atmosphere: 5
Food: 5
Service: 5
James B
Rude manager!!! We joined a drive thru line behind 8 cars. Three young adult daughters who had walked to MOKA and arrived there 5 minutes BEFORE us gave us their orders while we were in line. They then waited at a picnic table outside MOKAAfter waiting 5+ minutes to order and another 3-4 minutes for the pickup ahead of us to clear, there already was some confusion with our order at the window. Then my daughter walked up, who I mistakenly had asked to meet us at the pick up window, which confused window people more. I REPEATED our 4 items at the window several times but could see workers moving around drinks inside to get orders correct.After finally getting their drinks and sitting at the picnic table ( I had walked away) my daughters were CHASTISED BY THE MANAGER for “budding in line”, putting non recyclables in a (unmarked) recyclable waste can, and for standing near the pick up window. Again, thinking it would be helpful for my daughter to come to the window was my mistake, but order confusion and a RUDE MANAGER is on Moka.
Atmosphere: 1
Food: 4
Service: 1
Brian Bodnar
The Road Warrior is the best coffee drink. Moka is the only franchise coffee company I will frequent.
Door hours say 6pm closed at 4pm? girl with multi colored hair was very rude. scrape your hours off door if you want to be responsible for lack of staff.. it's not economic situation killing business its false
Atmosphere: 1
Food: 1
Service: 1
Manuel Rosales Franco
Showed up at 3:55pm to this location to get my coffee and the lady came to the window stating they were already closed! I did check the hours in advance and realized I was cutting it close but knew I'd make it before 4pm (which are the stated hours on Google). I confirmed with Dominique by asking "what time do you close??" To which she replied "I close my doors at 3:55pm". This is terrible customer service - you should never turn away a customer, especially when they arrive during open hours. We drove over to the East Washington location and were blessed to interact with Stacey who took good care of us (Stacey is our favorite!). We've been customers since Moka opened so it's a bummer we had this experience. I hope this is a learning for Dominique to reconsider her service practices and better learn the Moka culture.
Food: 5
Service: 1
Suzanne Swinconos
Have been here twice for a latte. Dom and the other employee, a young man were both wonderful. The lattes were good. Will be back
Nichelle Nichols
This drive thru location is always the best. The customer service is always amazing, especially when the line is long and they come out to get your order. By the time you get to the window your coffee is ready to go! The coffee is yummy and the customer service is top notch.
Atmosphere: 5
Food: 5
Service: 5
timothy gillespie
Very inconsistent for me, I get a quad dark chocolate smoked cherry which they've been out of cherrie but I've always ordered the same drink and sometimes it'd really good and three times it's been really bad I'm not sure why other then it's just being made
Moka has the best staff everyone has a smile on there face.I go there every day. ThanksParking: Its a drive thru very nice staff loo
Atmosphere: 4
Service: 3
Recommended dishes: Black and White Mocha Latte
Great drinks and small food
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Black and White Mocha Latte
This is basically the Chick Fil A of coffee. The drive thru folks are suspiciously nice. And the drinks are good.
Atmosphere: 5
Food: 5
Service: 5
Jamaican cold brew is excellent, fun selection of coffee drinks
YUM YUM.... why give your money to Starbucks when we have Moka!The breakfast burritos are really good!Super friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black and White Mocha Latte
This MOKA makes the best road warrior and they are consistent. They always showcase a positive attitude and are quick with the orders.Vegetarian options: They have a really good veggie breakfast burrito for on the go. Get it with the Chalula sauce
Atmosphere: 5
Food: 5
Service: 5
You order at the window so it seems to take a bit longer. Super nice staff though and actually ordering whole looking at a person is pretty nice.
Atmosphere: 4
Food: 5
Service: 5
This is by far, the best place I have ever worked. The energy is always amazing in the store. My coworkers and my customers are amazing and I look forward to coming to work every day! Beth is an amazing manager and even though she is always super busy, she always makes sure that everybody is happy and doing well. Bella never fails to put a smile on my face and is super empathetic to what everyone is going through.
Atmosphere: 5
Food: 5
Service: 5
Rude manager!!! We joined a drive thru line behind 8 cars. Three young adult daughters who had walked to MOKA and arrived there 5 minutes BEFORE us gave us their orders while we were in line. They then waited at a picnic table outside MOKAAfter waiting 5+ minutes to order and another 3-4 minutes for the pickup ahead of us to clear, there already was some confusion with our order at the window. Then my daughter walked up, who I mistakenly had asked to meet us at the pick up window, which confused window people more. I REPEATED our 4 items at the window several times but could see workers moving around drinks inside to get orders correct.After finally getting their drinks and sitting at the picnic table ( I had walked away) my daughters were CHASTISED BY THE MANAGER for “budding in line”, putting non recyclables in a (unmarked) recyclable waste can, and for standing near the pick up window. Again, thinking it would be helpful for my daughter to come to the window was my mistake, but order confusion and a RUDE MANAGER is on Moka.
Atmosphere: 1
Food: 4
Service: 1
The Road Warrior is the best coffee drink. Moka is the only franchise coffee company I will frequent.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Door hours say 6pm closed at 4pm? girl with multi colored hair was very rude. scrape your hours off door if you want to be responsible for lack of staff.. it's not economic situation killing business its false
Atmosphere: 1
Food: 1
Service: 1
Showed up at 3:55pm to this location to get my coffee and the lady came to the window stating they were already closed! I did check the hours in advance and realized I was cutting it close but knew I'd make it before 4pm (which are the stated hours on Google). I confirmed with Dominique by asking "what time do you close??" To which she replied "I close my doors at 3:55pm". This is terrible customer service - you should never turn away a customer, especially when they arrive during open hours. We drove over to the East Washington location and were blessed to interact with Stacey who took good care of us (Stacey is our favorite!). We've been customers since Moka opened so it's a bummer we had this experience. I hope this is a learning for Dominique to reconsider her service practices and better learn the Moka culture.
Food: 5
Service: 1
Have been here twice for a latte. Dom and the other employee, a young man were both wonderful. The lattes were good. Will be back
This drive thru location is always the best. The customer service is always amazing, especially when the line is long and they come out to get your order. By the time you get to the window your coffee is ready to go! The coffee is yummy and the customer service is top notch.
Atmosphere: 5
Food: 5
Service: 5
Very inconsistent for me, I get a quad dark chocolate smoked cherry which they've been out of cherrie but I've always ordered the same drink and sometimes it'd really good and three times it's been really bad I'm not sure why other then it's just being made
Atmosphere: 4
Food: 3
Service: 4