Pulled in and needed 8 biggie bags for the family. I was told I needed to come inside. Luckily no one was behind me so I was able to get out of the drive through. As I was walking in the person working the drive through was yelling at me from her car that I should have known I needed to come in continuing lecturing me. I asked if anyone was going to help carry everything to my car and she looked at me like I was crazy then stating no you need to carry that by yourself. I couldn't even order from here. Got in my car and went to another location. People over Stoughton and Pflaum are absolutely amazing. I'd recommend you drive the extra miles instead of wasting your time with trash.
Atmosphere: 1
Food: 4
Service: 1
T Shafi
Okay, this Wendy's kept me away from ALL Wendy's for 10 years for a variety of bad reasons. I went to the one on the west side a few months ago and it was okay. So when the March Madness deal for singles for $1 and doubles for $2 was advertised, I figured we would give it a shot. Big mistake.So first, their app is awful. Tried setting it up before going but no go. Figured I would go inside to get help. Well even though the app said dining room, pick-up, and drive-thru were open, they were doing construction in the dining room and only the drive-thru was open. They did have the scan code on the window of the store, but it only said the $1 single deal. We wanted doubles and were going to get 2 each (4 total).When I went to check-out on the app, it registered I ordered one double and it gave me the discount. When I added 3 more, it was showing full price for the other 3. $7.29 each, not nearly a good price point for that item. Nowhere did I see there was a limit of one. That was it. We left and won't be back. Zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
kymberli crowder
I was asked to go around because I ordered a fish sandwich 5min wait and there was a mobil app person behind me...I should of been told up front BEFORE paying upon ordering that my fish would be delayed! Maybe I would of ordered something else, maybe I would of said no thanks a went somewhere else! Taking my money then saying wait drive around and there are 5 to 6 cars ahead of me! No thanks I haven't been to that Wendy's in 10yrs won't be going back!! AND my fries ice cold...
Grant
Rot in hell with your surge pricing
Daniel
Drive thru a bit slow otherwise no change. Like their burgers.
Rebekah
The food wasn't great as the French fries seemed warm only and not the freshest. The staff seemed aloof and not very present when we needed them. Also, it wasn't busy when we were there and the tables were in need of cleaning. Kind of a disappointing lunch.
Atmosphere: 3
Food: 3
Service: 3
Sean Follett
Mostly closed for dine in guests.
Atmosphere: 1
Food: 5
Service: 1
Angel Martin
Worst Wendy's EVER! Drive-thru lady was incredibly rude, lied about their free Frosty deal, didn't give me a spoon or sauce. Fries were old and barely warm... just a terrible experience. Go to the Stoughton Rd location instead, WAY better staff and food.
Food: 2
Service: 1
Noel Gamez
Quien provided amazing customer service with poise. Please promote this person, he deserves recognition for uplifting the Wendy organization and for his cheerful helpful spirit.
Atmosphere: 5
Food: 5
Service: 5
Brett Wedekind
Lunch drive thru went well. Good food fast and hot.
Two times in the past 3 weeks I’ve walked out without being waited on. There are 5 people behind the counter who look at you, make eye contact with you, but won’t take your order. Fine, I guess you don’t need my business, I’ll be going elsewhere from now
Atmosphere: 1
Food: 2
Service: 1
Greg Eng
Needed a little cleaning and the pop machine kept making strange
Pulled in and needed 8 biggie bags for the family. I was told I needed to come inside. Luckily no one was behind me so I was able to get out of the drive through. As I was walking in the person working the drive through was yelling at me from her car that I should have known I needed to come in continuing lecturing me. I asked if anyone was going to help carry everything to my car and she looked at me like I was crazy then stating no you need to carry that by yourself. I couldn't even order from here. Got in my car and went to another location. People over Stoughton and Pflaum are absolutely amazing. I'd recommend you drive the extra miles instead of wasting your time with trash.
Atmosphere: 1
Food: 4
Service: 1
Okay, this Wendy's kept me away from ALL Wendy's for 10 years for a variety of bad reasons. I went to the one on the west side a few months ago and it was okay. So when the March Madness deal for singles for $1 and doubles for $2 was advertised, I figured we would give it a shot. Big mistake.So first, their app is awful. Tried setting it up before going but no go. Figured I would go inside to get help. Well even though the app said dining room, pick-up, and drive-thru were open, they were doing construction in the dining room and only the drive-thru was open. They did have the scan code on the window of the store, but it only said the $1 single deal. We wanted doubles and were going to get 2 each (4 total).When I went to check-out on the app, it registered I ordered one double and it gave me the discount. When I added 3 more, it was showing full price for the other 3. $7.29 each, not nearly a good price point for that item. Nowhere did I see there was a limit of one. That was it. We left and won't be back. Zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
I was asked to go around because I ordered a fish sandwich 5min wait and there was a mobil app person behind me...I should of been told up front BEFORE paying upon ordering that my fish would be delayed! Maybe I would of ordered something else, maybe I would of said no thanks a went somewhere else! Taking my money then saying wait drive around and there are 5 to 6 cars ahead of me! No thanks I haven't been to that Wendy's in 10yrs won't be going back!! AND my fries ice cold...
Rot in hell with your surge pricing
Drive thru a bit slow otherwise no change. Like their burgers.
The food wasn't great as the French fries seemed warm only and not the freshest. The staff seemed aloof and not very present when we needed them. Also, it wasn't busy when we were there and the tables were in need of cleaning. Kind of a disappointing lunch.
Atmosphere: 3
Food: 3
Service: 3
Mostly closed for dine in guests.
Atmosphere: 1
Food: 5
Service: 1
Worst Wendy's EVER! Drive-thru lady was incredibly rude, lied about their free Frosty deal, didn't give me a spoon or sauce. Fries were old and barely warm... just a terrible experience. Go to the Stoughton Rd location instead, WAY better staff and food.
Food: 2
Service: 1
Quien provided amazing customer service with poise. Please promote this person, he deserves recognition for uplifting the Wendy organization and for his cheerful helpful spirit.
Atmosphere: 5
Food: 5
Service: 5
Lunch drive thru went well. Good food fast and hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich
Restaurantji Recommends
Two times in the past 3 weeks I’ve walked out without being waited on. There are 5 people behind the counter who look at you, make eye contact with you, but won’t take your order. Fine, I guess you don’t need my business, I’ll be going elsewhere from now
Atmosphere: 1
Food: 2
Service: 1
Needed a little cleaning and the pop machine kept making strange
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chili
Nice cashier, food is well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches, Bacon Egg & Cheese Biscuit
Fries were sort of soggy.Soda selection was good.
Atmosphere: 4
Food: 3
Service: 4
Workers are rude. They act like they don’t like their job. Food is ok. Every time we go it seems as if they rush to put our sandwich’s together.
Atmosphere: 1
Food: 2
Service: 1