Ordered fish sandwich it came with very little starter sauce. Asked for more tarter they said they didn't have any.
Atmosphere: 1
Food: 2
Service: 1
Ka Lee
I give zero stars for service. Workers are always rude. They always forget the sauces. I never received a "hello" or a "thank you" or have a "nice day". Today's Worker gave me an attitude when I asked for a drink carrier for my drinks. How unprofessional. Workers need to be retrained in customer
Food: 2
Breanne Rackus
Food was delicious and the man who took my order was very nice. But inside when taking my food after ordering, the other man working began talking bad about me. He did not even try to talk quietly either, making it obvious for me to hear. At least go do that where customers cant hear.
Atmosphere: 4
Food: 5
Service: 2
Arlena Peterson
Everyone seemed laid back and friendly. The service and food were good and fresh and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast Sticks, Bacon Cheeseburger, Spicy Chicken Nuggets with Ranch Dressing, Hash Browns, French Fries, Onion Rings, Whopper, Chicken Fries, Chicken Nuggets, Whopper with Cheese, Mozzarella Sticks, Cheeseburger, Double Whopper, Crispy Chicken, Bacon King, Hamburger
Steve
Drive thru is always good and accurate. I order through the app. Highly recommend doing this. Freebies. Order is never messed up. Always fresh.
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Spicy Chicken Nuggets with Ranch Dressing, French Fries, Chicken Nuggets, Cheeseburger, Crispy Chicken
brenda delacruz
Food was good fast and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Nuggets with Ranch Dressing, Whopper
Dawn K Brown
Was busy. Few staff members were there. Drive thru had 6+ cars. Wasn't that bad of a wait. Onion rings weren't freshFrench fries to salty, mozzarella sticks weren't fresh as well. Special burgers ordered were correct.
Atmosphere: 4
Food: 3
Service: 4
Tiffany Willard
The past few times we have been here through the drive thru we have been greeted by a very bubbly and friendly voice over the intercom! They have gotten our order correct EVERY time, and I love that they are willing to make special accommodations like cutting a double whopper with extra everything in half, giving us half fries and half onion rings if we ask for it, and No ice in our drink when requested etc! And when I got to the window tonight I realized I forgot one sandwich, and he didn't even make a huge deal about it...he was super nice and understanding! Let me add...this was all taking place about 20min. Before they closed too! My favorite is the Ghost pepper Whopper ?I wish they kept this all year round! Anyways... whatever crew has been working this Menasha location ROCKS!! Y'all deserve recognition and a raise for real!
So I normally don't do this but I've got give credit to this BK in menasha. Been going here a number of years & every time i come here I get exceptional service. Ppl are friendly & to me my order is great, it's fresh tomatoes are fresh not yesterdays, lettuce is crisp not flat and old, fries are fresh and the container is FULL....not almost....my meal is made when I ordered it not sitting for an hr. like the arches over on the corner. Thank you for making my meal your pride.
Employee working the drive-thru seemed like she hated her job and didn't want to be there. No greeting when I came up to the window or nothing. She handed my card back to me roughly and "slammed" the window door shut like she wasn't having it. I understand people have their bad days, but this wasn't the worst part...She took my order wrong. I had asked for a Ghost Pepper Burger meal, assuming the Ghost Pepper fries were included. She failed to tell me they aren't or are (still not sure), and only charged me for the Ghost Pepper fries. I wouldn't be so upset if my fries were actually warm; hot even. My buddy's regular chicken fries were piping hot, while my Ghost Pepper Chicken fries were cold. Like they were pulled out of the freezer, sat for a little, and then deep fried long enough so they were still cold in the middle.I've stayed away from this Burger King and figured I'd give them another chance. And they proved me right. I won't be coming back to this location. Blacklisted from my palette.
Atmosphere: 1
Food: 1
Service: 1
Katie Doberstein
Slowest place I’ve ever waited in line for, the food is 50/50, sometimes ok sometimes not. Maybe they’re just understaffed or maybe they just don’t care. I have come back a few times because I’ve given them the benefit of a doubt. Nothing has changed. Don’t bother wasting your time here for overpriced fast food. They don’t even know how to mix a shake.
Atmosphere: 2
Food: 4
Service: 2
alexander beckman
Definitely the better burgerkings in this area food is always fresh and quick staff here always polite,
Atmosphere: 5
Food: 5
Service: 5
Sara A.
Hands down best Burger King around! We've been here 5 times in the last year and the food is always hot and the order correct. Drive thru is fast and Josh and the rest of the staff have always been friendly.
James Flynn
This place was really decent, I was pleasantly surprised. The burger and fries were really swiftly made and were pretty good. The place was clean and tidy and the staff were friendly.Vegetarian options: They do have vegetarian optionsKid-friendliness: The place is rather kid friendlyParking: There is heaps of free parking in the parking lot.Wheelchair accessibility: Yes it is wheelchair accessible, there are no stairs
Ordered fish sandwich it came with very little starter sauce. Asked for more tarter they said they didn't have any.
Atmosphere: 1
Food: 2
Service: 1
I give zero stars for service. Workers are always rude. They always forget the sauces. I never received a "hello" or a "thank you" or have a "nice day". Today's Worker gave me an attitude when I asked for a drink carrier for my drinks. How unprofessional. Workers need to be retrained in customer
Food: 2
Food was delicious and the man who took my order was very nice. But inside when taking my food after ordering, the other man working began talking bad about me. He did not even try to talk quietly either, making it obvious for me to hear. At least go do that where customers cant hear.
Atmosphere: 4
Food: 5
Service: 2
Everyone seemed laid back and friendly. The service and food were good and fresh and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast Sticks, Bacon Cheeseburger, Spicy Chicken Nuggets with Ranch Dressing, Hash Browns, French Fries, Onion Rings, Whopper, Chicken Fries, Chicken Nuggets, Whopper with Cheese, Mozzarella Sticks, Cheeseburger, Double Whopper, Crispy Chicken, Bacon King, Hamburger
Drive thru is always good and accurate. I order through the app. Highly recommend doing this. Freebies. Order is never messed up. Always fresh.
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Spicy Chicken Nuggets with Ranch Dressing, French Fries, Chicken Nuggets, Cheeseburger, Crispy Chicken
Food was good fast and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Nuggets with Ranch Dressing, Whopper
Was busy. Few staff members were there. Drive thru had 6+ cars. Wasn't that bad of a wait. Onion rings weren't freshFrench fries to salty, mozzarella sticks weren't fresh as well. Special burgers ordered were correct.
Atmosphere: 4
Food: 3
Service: 4
The past few times we have been here through the drive thru we have been greeted by a very bubbly and friendly voice over the intercom! They have gotten our order correct EVERY time, and I love that they are willing to make special accommodations like cutting a double whopper with extra everything in half, giving us half fries and half onion rings if we ask for it, and No ice in our drink when requested etc! And when I got to the window tonight I realized I forgot one sandwich, and he didn't even make a huge deal about it...he was super nice and understanding! Let me add...this was all taking place about 20min. Before they closed too! My favorite is the Ghost pepper Whopper ?I wish they kept this all year round! Anyways... whatever crew has been working this Menasha location ROCKS!! Y'all deserve recognition and a raise for real!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, French Fries, Onion Rings, Chicken Fries, Double Whopper
They don’t use fresh
Atmosphere: 4
Food: 2
Service: 3
So I normally don't do this but I've got give credit to this BK in menasha. Been going here a number of years & every time i come here I get exceptional service. Ppl are friendly & to me my order is great, it's fresh tomatoes are fresh not yesterdays, lettuce is crisp not flat and old, fries are fresh and the container is FULL....not almost....my meal is made when I ordered it not sitting for an hr. like the arches over on the corner. Thank you for making my meal your pride.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Employee working the drive-thru seemed like she hated her job and didn't want to be there. No greeting when I came up to the window or nothing. She handed my card back to me roughly and "slammed" the window door shut like she wasn't having it. I understand people have their bad days, but this wasn't the worst part...She took my order wrong. I had asked for a Ghost Pepper Burger meal, assuming the Ghost Pepper fries were included. She failed to tell me they aren't or are (still not sure), and only charged me for the Ghost Pepper fries. I wouldn't be so upset if my fries were actually warm; hot even. My buddy's regular chicken fries were piping hot, while my Ghost Pepper Chicken fries were cold. Like they were pulled out of the freezer, sat for a little, and then deep fried long enough so they were still cold in the middle.I've stayed away from this Burger King and figured I'd give them another chance. And they proved me right. I won't be coming back to this location. Blacklisted from my palette.
Atmosphere: 1
Food: 1
Service: 1
Slowest place I’ve ever waited in line for, the food is 50/50, sometimes ok sometimes not. Maybe they’re just understaffed or maybe they just don’t care. I have come back a few times because I’ve given them the benefit of a doubt. Nothing has changed. Don’t bother wasting your time here for overpriced fast food. They don’t even know how to mix a shake.
Atmosphere: 2
Food: 4
Service: 2
Definitely the better burgerkings in this area food is always fresh and quick staff here always polite,
Atmosphere: 5
Food: 5
Service: 5
Hands down best Burger King around! We've been here 5 times in the last year and the food is always hot and the order correct. Drive thru is fast and Josh and the rest of the staff have always been friendly.
This place was really decent, I was pleasantly surprised. The burger and fries were really swiftly made and were pretty good. The place was clean and tidy and the staff were friendly.Vegetarian options: They do have vegetarian optionsKid-friendliness: The place is rather kid friendlyParking: There is heaps of free parking in the parking lot.Wheelchair accessibility: Yes it is wheelchair accessible, there are no stairs
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Whopper