ICU Bar & Grill

129 N Green Bay Rd, Neenah
(920) 725-7401

Recent Reviews

Thomas Hardwick

Great Friday night fish! Always fast and the service is top notch. Oh yeah the burgers are pretty great too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Friday Fish Fry, Cheeseburger

Terry Shipley

Just a small local bar. Surprisingly excellent Philly Cheese steak. Very reasonable price. Very nice waitress. I'll be back to try other options.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sandwich

Brad Holt

Hello, my name is Brad and I live near your establishment and recently moved into the area.I have been in your place three times, last night 3/19/24 at approximately 8:30-9:00 , being the third time.Bar was slow, maybe 8 to 10 customers max with only four at the bar. There was two bartenders, a young black gentleman and an older white lady, maybe manager or possible ownership- not sure.I ordered a beer and the had a second beer, I was using my phone TouchTunes ap to play music. I was approached by the female bartender and told that if I was ordering food I needed to do so Right Now! as kitchen was closing. I ordered a half pound burger and a coke with meal. When the female bartender delivered my burger, she flopped it on the bar near me and said or asked “ Are you playing music”? I replied yes I am She responded with “ You need to stop this is not a country bar, you have played six songs and that’s enough “ I immediately asked for my bill, she asked “ you want it now”? I answered yes , paid the bill, left the burger and coke, and walked out without saying a word.1. I was spending my money of which your establishment earns proceeds from the juke box. Not sure where this bartender gets off thinking she can dictate how I spend my money . I was playing contemporary new age country not hardcore country which shouldn’t matter either way.2. Anyone including the bartender could have spent their money to play anything they wished or spent extra a skipped over my music. Nobody else was playing music.3. I realize you can refuse to serve whoever you choose however I was not intoxicated I had been served food and beverages yet rudely told what music I could play? Wow!4 if that genre of music is not acceptable in your bar, I recommend blocking it on iTunes or posting a sign that says No Country Music Allowed.I can honestly say I have never been treated this way in any bar/restaurant.Absolutely the most rude, obnoxious and worst customer service I’ve ever experienced!I will be posting numerous reviews regarding this bartender s rude and unwelcoming behavior. If she is ownership she shouldn’t be. Maybe she should have her own private party and invite friends and people she likes and play only music she likes.As for me, I will never spend a dime in ICU again and tell everyone I can of this behavior and experience.Maybe you have so much business you don’t care about one new customer?Best wishes

Service: 1

Brad H.

Hello, my name is Brad and I live near your establishment and recently moved into the area. I have been in your place three times, last night 3/19/24 at approximately 8:30-9:00 , being the third time. Bar was slow, maybe 8 to 10 customers max with only four at the bar. There was two bartenders, a young black gentleman and an older white lady, maybe manager or possible ownership- not sure. I ordered a beer and the had a second beer, I was using my phone TouchTunes ap to play music. I was approached by the female bartender and told that if I was ordering food I needed to do so Right Now! as kitchen was closing. I ordered a half pound burger and a coke with meal. When the female bartender delivered my burger, she flopped it on the bar near me and said or asked " Are you playing music"? I replied yes I am She responded with " You need to stop this is not a country bar, you have played six songs and that's enough " I immediately asked for my bill, she asked " you want it now"? I answered yes , paid the bill, left the burger and coke, and walked out without saying a word. 1. I was spending my money of which your establishment earns proceeds from the juke box. Not sure where this bartender gets off thinking she can dictate how I spend my money . I was playing contemporary new age country not hardcore country which shouldn't matter either way. 2. Anyone including the bartender could have spent their money to play anything they wished or spent extra a skipped over my music. Nobody else was playing music. 3. I realize you can refuse to serve whoever you choose however I was not intoxicated I had been served food and beverages yet rudely told what music I could play? Wow! 4 if that genre of music is not acceptable in your bar, I recommend blocking it on iTunes or posting a sign that says No Country Music Allowed. I can honestly say I have never been treated this way in any bar/restaurant. Absolutely the most rude, obnoxious and worst customer service I've ever experienced! I will be posting numerous reviews regarding this bartender s rude and unwelcoming behavior. If she is ownership she shouldn't be. Maybe she should have her own private party and invite friends and people she likes and play only music she likes. As for me, I will never spend a dime in ICU again and tell everyone I can of this behavior and experience. Maybe you have so much business you don't care about one new customer? Best wishes

Angela Reasby

Love the comedy

Atmosphere: 5

Food: 5

Service: 5

Jack Duwe

Got there before dinner rush....Ordered onion rings , breaded mushrooms , then a mushroom & Swiss 1/2 lb burger with Dr. Pepper....Sat at the bar , nice size TV screens & plenty of them , some chance games ,Food was really good , want to go back for fish fry.....barmaids / waitress were kept hopping and still kept every one in drinks and food.....sweet job lady's....Will definitely coming back....???Parking: Can get a bit crampt after rush.....

Atmosphere: 5

Food: 5

Service: 5

Ashleigh Girardi

The one star review regarding service is based solely on my experience on 2/24/24 after we were first served very kindly by the day time bartender. Once shift change happened we ordered food. While waiting for food I attempted to get the bartenders attention by saying 'Excuse me' I thought I said it too softly at first and repeated myself a few moments later a little higher. The bartender then started saying "Excuse me! Excuse me!" In a very loud voice and then turned to me and started slamming a shot glass at me screaming "Excuse me! Excuse me!" I replied with apologies and ordered my shots. The bartender then said that She was joking and "Just giving me a hard time." I was so embarrassed that when the food was delivered I asked for to-go boxes. The bartender asked why and my Boyfriend stated that I felt disrespected and we were leaving. This has been a place that we frequently go to for food and love every other bartender there. At no point did this bartender apologize for her behavior even after I apologized for my mistake in asking for her attention.

Atmosphere: 4

Food: 5

Service: 1

Greg Martin

Bartender Bobby was so nice and upbeat. He was not even part of our wait staff and he took care of us. Very nice man!

Atmosphere: 5

Food: 5

Service: 5

Glenn Sweet

Food, service, and atmosphere was terrific.

Atmosphere: 5

Food: 5

Service: 5

John D.

Excellent wings and burgers. The prices are right on. I personally think it's one of the best mushroom burgers I've ever had. The same with the wings. The garlic hot sauce is the best. If you like it hot.

Adam Kreuter

Great burgers! Staff is friendly and welcoming. Seats are hard to come by because it is a smaller bar.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Sandwich

Amber Little Bear

Just down to earth people and I would totally go there again. My friend invited me for Halloween.

Atmosphere: 5

Food: 5

Service: 5

John Stolla

Have never had a bad meal there and the staff is very friendly and on the ball!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Friday Fish Fry, Cheeseburger, Bacon Cheeseburger, Sandwich

Aaron Beck

Great food, Great service and Great price. I would highly recommend the Mac and Cheese burger as it was one of the best burgers I have ever had. It is also a great spot to watch a Packers game with TV's everywhere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, Sandwich

Casey Springer

We went on a Saturday around noon, and the place was packed. I guess there was a surprise birthday party......any way. Our server was swamped but never let our glass get empty, and the food was excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings and Fries, Bacon Cheeseburger

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