Mac n cheese was cold and watery like soup lettuce on sub some was dark brown asked for xtra mayo got barely any not worth the money seems went way down since last there
Jacqueline Torres
I placed a delivery order on cousin’s website I order $57 worth of food including a happy meal and I ordered a chocolate shake that I had to pay extra money for. When they delivered my order they gave me a fruit punch that normally comes with the meal. When I called the store and told them they mess up my order m. Jade the manager answered the phone and when I explained to her what they did. She told me to come back up there to get the shake. First of all why would I go all the way up and I paid $8.50 for delivery and gave a $4.29 tip if that was the case I would’ve just came in to order my food. Then she says she can only give me the difference for the shake which was $2, I ask if they can have someone bring me the shake they forgot, she said no but offer me $2 . Any other restaurant if they made a mistake, they would at least came back and gave you what you ordered or at least gave you a free meal or She was very rude. I asked her for corporate number she kept me on hold for a long time did not answer, and my husband had call on another phone. They finally gave him the corporate number. I will never order food from there ever again.
Atmosphere: 1
Food: 1
Service: 1
Mike Koeller
If you are closing and not willing to serve what's on your menu you should turn the sign off. Please don't ask us what we want and then say your only open for 4 minutes so you can't make anything we asked for what a joke.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Dream Team
Stopped for a full sub, the place was empty so being busy was not a factor at all when making my full sub that cost $19.28.... I really got robbed. The toppings were extra sparse definitely cheap with the mayo couldn't even tell there was mayo on the sub. The sprinkle of lettuce and onions made me think the store was trying to cut costs. If I wanted lots of bread I would of went and bought a loaf. Definitely disappointing. You can't see the sub being made and that is part of the problem so unless you want a unpleasant surprise do yourself a favor and get your sub somewhere else so you can get your monies worth.
Atmosphere: 3
Food: 1
Service: 3
Dave Franson
They young people that work hear are delightful. Always a smile.If I were to open a fast food restaurant, these are the kind of people I would hire.Sandwiches are great too.
Atmosphere: 4
Food: 5
Service: 5
Maren Waddell
The Gyro sandwich was fantastic. My fries were perfectly done. Everyone was super nice and helpful. They even brought our food to our table. Will be back if I’m ever I. The area again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries
Amanda Hartfiel
Wish I could give it -STARS! Pulled up to window after placing order and waiting behind a car to wait almost 30 minutes before the window even opens or is greeted. They never give me the drink just took me money and shoved the bag at me and closed the window again. I called and was told they could “put me down for a free drink next time” but I don’t live in the area. So I told them I wanted a refund. Only way they could do that was if I go back and return everything. So I did that and had to wait another good 15 minutes for the refund. Then I was told I won’t see the money till maybe tomorrow after the refund and that was disappointing for me. Very rude and untrained staff. Also when I called with questions about the refund I was hung up on.
Atmosphere: 1
Food: 1
Service: 1
TA C
I was charged 8.49 for a large cheese curd order that was never placed in my bag. Hope you guys enjoy my food that you got for
Atmosphere: 1
Food: 1
Service: 1
C H
Excellent service. Very nice staff, good food. $34 bucks to feed 2 people? Steep by even todays standards. Otherwise perfect-
Closed lobby when sign says open apparently only had 20 loaves of bread. Guy was very rude. U guys lost a customer and by the way the worker looked like he was on something.
This location is very clean and the food is very good. My food was made quickly and correctly. Restrooms were also very clean. I absolutely recommend this location over the Koeller St. location in terms of service and cleanliness.
e
The worst thing this place ever did was hire tanya b she was cussing us out and telling us she was going to spit on our food. Who speaks to a guest that way?
Tanya Basting
Hi can you please get ahold of me please or let me know how to get ahold of you...someone is on here harassing me...made a false review on me
Corey Maertz
The service and food are always good at this location.Ask for some hot pepper relish on your sandwich, makes them so much better!
Atmosphere: 5
Food: 5
Service: 5
Megan Peerenboom
Would have ordered $40+ worth of food, but couldn't get to the drive thru until 7:40pm. All the lights were off, including the drive thru sign, but thought I'd still try since they claim to be open til 8pm. When I pulled up, I was coldly greeted with the usual greeting plus the info that they are not making anymore hot subs. I understand all sides of this interaction, but still think that 4 15" subs would be worth keeping the grills hot for an extra 15mins. Disappointed to say the least.
Mac n cheese was cold and watery like soup lettuce on sub some was dark brown asked for xtra mayo got barely any not worth the money seems went way down since last there
I placed a delivery order on cousin’s website I order $57 worth of food including a happy meal and I ordered a chocolate shake that I had to pay extra money for. When they delivered my order they gave me a fruit punch that normally comes with the meal. When I called the store and told them they mess up my order m. Jade the manager answered the phone and when I explained to her what they did. She told me to come back up there to get the shake. First of all why would I go all the way up and I paid $8.50 for delivery and gave a $4.29 tip if that was the case I would’ve just came in to order my food. Then she says she can only give me the difference for the shake which was $2, I ask if they can have someone bring me the shake they forgot, she said no but offer me $2 . Any other restaurant if they made a mistake, they would at least came back and gave you what you ordered or at least gave you a free meal or She was very rude. I asked her for corporate number she kept me on hold for a long time did not answer, and my husband had call on another phone. They finally gave him the corporate number. I will never order food from there ever again.
Atmosphere: 1
Food: 1
Service: 1
If you are closing and not willing to serve what's on your menu you should turn the sign off. Please don't ask us what we want and then say your only open for 4 minutes so you can't make anything we asked for what a joke.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Stopped for a full sub, the place was empty so being busy was not a factor at all when making my full sub that cost $19.28.... I really got robbed. The toppings were extra sparse definitely cheap with the mayo couldn't even tell there was mayo on the sub. The sprinkle of lettuce and onions made me think the store was trying to cut costs. If I wanted lots of bread I would of went and bought a loaf. Definitely disappointing. You can't see the sub being made and that is part of the problem so unless you want a unpleasant surprise do yourself a favor and get your sub somewhere else so you can get your monies worth.
Atmosphere: 3
Food: 1
Service: 3
They young people that work hear are delightful. Always a smile.If I were to open a fast food restaurant, these are the kind of people I would hire.Sandwiches are great too.
Atmosphere: 4
Food: 5
Service: 5
The Gyro sandwich was fantastic. My fries were perfectly done. Everyone was super nice and helpful. They even brought our food to our table. Will be back if I’m ever I. The area again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries
Wish I could give it -STARS! Pulled up to window after placing order and waiting behind a car to wait almost 30 minutes before the window even opens or is greeted. They never give me the drink just took me money and shoved the bag at me and closed the window again. I called and was told they could “put me down for a free drink next time” but I don’t live in the area. So I told them I wanted a refund. Only way they could do that was if I go back and return everything. So I did that and had to wait another good 15 minutes for the refund. Then I was told I won’t see the money till maybe tomorrow after the refund and that was disappointing for me. Very rude and untrained staff. Also when I called with questions about the refund I was hung up on.
Atmosphere: 1
Food: 1
Service: 1
I was charged 8.49 for a large cheese curd order that was never placed in my bag. Hope you guys enjoy my food that you got for
Atmosphere: 1
Food: 1
Service: 1
Excellent service. Very nice staff, good food. $34 bucks to feed 2 people? Steep by even todays standards. Otherwise perfect-
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries, Philly, Cheese Steak
Closed lobby when sign says open apparently only had 20 loaves of bread. Guy was very rude. U guys lost a customer and by the way the worker looked like he was on something.
Service: 1
Restaurantji Recommends
This location is very clean and the food is very good. My food was made quickly and correctly. Restrooms were also very clean. I absolutely recommend this location over the Koeller St. location in terms of service and cleanliness.
The worst thing this place ever did was hire tanya b she was cussing us out and telling us she was going to spit on our food. Who speaks to a guest that way?
Hi can you please get ahold of me please or let me know how to get ahold of you...someone is on here harassing me...made a false review on me
The service and food are always good at this location.Ask for some hot pepper relish on your sandwich, makes them so much better!
Atmosphere: 5
Food: 5
Service: 5
Would have ordered $40+ worth of food, but couldn't get to the drive thru until 7:40pm. All the lights were off, including the drive thru sign, but thought I'd still try since they claim to be open til 8pm. When I pulled up, I was coldly greeted with the usual greeting plus the info that they are not making anymore hot subs. I understand all sides of this interaction, but still think that 4 15" subs would be worth keeping the grills hot for an extra 15mins. Disappointed to say the least.