Ordered turkey bacon sub. Was given a tuna salad sub. Had a bad feeling walking in door and heard front counter staff openly arguing about job duties and who needed to leave earlier. Didn't feel any better when I noticed the new stainless hood that now blocks customer's view of food being prepped. Should have trusted my gut and turned right around before ordering. Wasted $9.
Zenab Zuzu
I will never visit this subway again horrible service ! Didn’t ask me if I wanted my sub toaster nothing . The male working had attitude and seemed to be chatty with everyone but myself. Maybe because I have a head covering? I just felt uncomfortable with this location than to top it off the lady at the register gives me no bag for my sub even after asking for one . They need to hire people that have experience with customer service . The man working kept complaining about how he burned himself and mumbling other weird stuff under his breath the constant eye rolling and bad looks will have me going to another location. You could tell he didn’t like his job nor did the lady. Miserable people!This was around 6 pm 12/8/23.
Atmosphere: 3
Food: 1
Service: 1
Zenab Mansy
I will never visit this subway again horrible service ! Didn’t ask me if I wanted my sub toaster nothing . The male working had attitude and seemed to be chatty with everyone but myself. Maybe because I have a head covering? I just felt uncomfortable with this location than to top it off the lady at the register gives me no bag for my sub even after asking for one . They need to hire people that have experience with customer service . The man working kept complaining about how he burned himself and mumbling other weird stuff under his breath the constant eye rolling and bad looks will have me going to another location. You could tell he didn’t like his job nor did the lady. Miserable people!This was around 6 pm 12/8/23.
Atmosphere: 3
Food: 1
Service: 1
Charles Wills
If you hate your job fat boy , just quit.. oh and whoever was calling he wasn’t answering the phones. I’ll go to a different subway. This is the 3rd time I’ve seen . they’ve been “bothered” by having customers coming in.
Atmosphere: 1
Food: 1
Service: 1
Lincoln Pennell
Use to be my fav sandwich shop, I have to demote it, I always spend over 20 bucks, and all I get is a 16 dollar foot long and a soda. There prices are out of touch with reality. Almost 3.00 for a 20oz bottle of soda ridiculous. I know inflation is high right now but they were starting there decline years before the
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: The Philly
Brandon Spreeman
Starting to get annoyed with this place. This would be the second time they ignored an online order of mine, and I end up receiving a screwed up order thats not accurate at all. Whats the point in online deals/orders, if they are not honored or read!?!
Atmosphere: 4
Food: 3
Service: 1
Bryanna Root
My sub was absolutely delicious!
Atmosphere: 5
Food: 5
Recommended dishes: The Philly
Tanya Roberts
I had the philly cheese steak, the cheese wasn't melted and it was more bread, what little toppings were put on were not in the bread properly so it all just fell out of the sandwich.
Atmosphere: 5
Food: 1
Service: 5
Travis Walker
Walking into this place felt like we had just stepped into dude's house and he did NOT want company. A few highlights of this employee's behavior:Asked us why we didn't go to the other Subway up the road...Was rude and insulting towards an elderly Marine Corps veteran in front of us...Condescending humor and complaints about his job that had us apologizing for being there...Menacing looks when asked for literally anything on the sub...This guy's whole vibe was that everything he was doing was a joke, but it's our fault (the customer) for not "getting it". This experience sincerely felt like getting served by a child who's being forced to do chores. It's baffling that this man was getting paid while he was treating customers like garbage. I thought my local subway was bad, but this experience at the westowne subway changed my whole perspective.While my wife and I were eating our pieces of sandwich thrown together, we watched in sadness as another couple was coming in to order. Felt so sad because they were in for a bad time with that guy.This happened 8/27/2023 at around 3-4PM
Atmosphere: 1
Food: 2
Service: 1
Tony and Jo
These guys make a terrific salad. Chopped the dickins out of it. It was one chop away from being in a blender! Just the way we like it! AND it looked like they enjoyed getting their aggression out too! Lol
There were 2 people working. One in the back and one up front working on an online order. We were not even acknowledged and he continued to make the online order instead of the people physically coming in.
Atmosphere: 1
Food: 3
Service: 1
Izzy C.
These guys make a terrific salad. Chopped the dickins out of it. It was one chop away from being in a blender! Just the way we like it! AND it looked like they enjoyed getting their aggression out too! Lol
John Schaefer
I was there Sunday, 6/11/23, ordered a foot-long toasted BMT and it was perfect! Zach and a colleague were behind the counter and presented themselves very professionally. The store was tidy and clean as well. I'm surprised that particular location doesn't receive more foot-traffic based on its proximity to some major retailers within walking distance. I highly recommend stopping in for your next sammitch!
Atmosphere: 5
Food: 5
Service: 5
Gordon Duer
Ordered a ham and cheese sub, there was so little ham and cheese could have called it a veggies sub.
Atmosphere: 4
Food: 3
Service: 4
William Jaeger
Their new subs lineup looks really good. The sandwich artists were very good and payed attention to what you wanted on your sandwich. Store was neat and clean. Two ?? up.
Ordered turkey bacon sub. Was given a tuna salad sub. Had a bad feeling walking in door and heard front counter staff openly arguing about job duties and who needed to leave earlier. Didn't feel any better when I noticed the new stainless hood that now blocks customer's view of food being prepped. Should have trusted my gut and turned right around before ordering. Wasted $9.
I will never visit this subway again horrible service ! Didn’t ask me if I wanted my sub toaster nothing . The male working had attitude and seemed to be chatty with everyone but myself. Maybe because I have a head covering? I just felt uncomfortable with this location than to top it off the lady at the register gives me no bag for my sub even after asking for one . They need to hire people that have experience with customer service . The man working kept complaining about how he burned himself and mumbling other weird stuff under his breath the constant eye rolling and bad looks will have me going to another location. You could tell he didn’t like his job nor did the lady. Miserable people!This was around 6 pm 12/8/23.
Atmosphere: 3
Food: 1
Service: 1
I will never visit this subway again horrible service ! Didn’t ask me if I wanted my sub toaster nothing . The male working had attitude and seemed to be chatty with everyone but myself. Maybe because I have a head covering? I just felt uncomfortable with this location than to top it off the lady at the register gives me no bag for my sub even after asking for one . They need to hire people that have experience with customer service . The man working kept complaining about how he burned himself and mumbling other weird stuff under his breath the constant eye rolling and bad looks will have me going to another location. You could tell he didn’t like his job nor did the lady. Miserable people!This was around 6 pm 12/8/23.
Atmosphere: 3
Food: 1
Service: 1
If you hate your job fat boy , just quit.. oh and whoever was calling he wasn’t answering the phones. I’ll go to a different subway. This is the 3rd time I’ve seen . they’ve been “bothered” by having customers coming in.
Atmosphere: 1
Food: 1
Service: 1
Use to be my fav sandwich shop, I have to demote it, I always spend over 20 bucks, and all I get is a 16 dollar foot long and a soda. There prices are out of touch with reality. Almost 3.00 for a 20oz bottle of soda ridiculous. I know inflation is high right now but they were starting there decline years before the
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: The Philly
Starting to get annoyed with this place. This would be the second time they ignored an online order of mine, and I end up receiving a screwed up order thats not accurate at all. Whats the point in online deals/orders, if they are not honored or read!?!
Atmosphere: 4
Food: 3
Service: 1
My sub was absolutely delicious!
Atmosphere: 5
Food: 5
Recommended dishes: The Philly
I had the philly cheese steak, the cheese wasn't melted and it was more bread, what little toppings were put on were not in the bread properly so it all just fell out of the sandwich.
Atmosphere: 5
Food: 1
Service: 5
Walking into this place felt like we had just stepped into dude's house and he did NOT want company. A few highlights of this employee's behavior:Asked us why we didn't go to the other Subway up the road...Was rude and insulting towards an elderly Marine Corps veteran in front of us...Condescending humor and complaints about his job that had us apologizing for being there...Menacing looks when asked for literally anything on the sub...This guy's whole vibe was that everything he was doing was a joke, but it's our fault (the customer) for not "getting it". This experience sincerely felt like getting served by a child who's being forced to do chores. It's baffling that this man was getting paid while he was treating customers like garbage. I thought my local subway was bad, but this experience at the westowne subway changed my whole perspective.While my wife and I were eating our pieces of sandwich thrown together, we watched in sadness as another couple was coming in to order. Felt so sad because they were in for a bad time with that guy.This happened 8/27/2023 at around 3-4PM
Atmosphere: 1
Food: 2
Service: 1
These guys make a terrific salad. Chopped the dickins out of it. It was one chop away from being in a blender! Just the way we like it! AND it looked like they enjoyed getting their aggression out too! Lol
Restaurantji Recommends
There were 2 people working. One in the back and one up front working on an online order. We were not even acknowledged and he continued to make the online order instead of the people physically coming in.
Atmosphere: 1
Food: 3
Service: 1
These guys make a terrific salad. Chopped the dickins out of it. It was one chop away from being in a blender! Just the way we like it! AND it looked like they enjoyed getting their aggression out too! Lol
I was there Sunday, 6/11/23, ordered a foot-long toasted BMT and it was perfect! Zach and a colleague were behind the counter and presented themselves very professionally. The store was tidy and clean as well. I'm surprised that particular location doesn't receive more foot-traffic based on its proximity to some major retailers within walking distance. I highly recommend stopping in for your next sammitch!
Atmosphere: 5
Food: 5
Service: 5
Ordered a ham and cheese sub, there was so little ham and cheese could have called it a veggies sub.
Atmosphere: 4
Food: 3
Service: 4
Their new subs lineup looks really good. The sandwich artists were very good and payed attention to what you wanted on your sandwich. Store was neat and clean. Two ?? up.
Atmosphere: 5
Food: 5
Service: 5