I ordered 4 sandwiches and only received 3. When I called, I was told they had to outsource the delivery since they don't have a driver currently. I'm still unsure how that has anything to do with my missing sandwich. The driver didn't eat it. Me not having a sandwich is due to them not making one and putting it in the bag! Not having a driver means very little. The other food arrived! I'm very disappointed. I was told I could have it made up and come pick it up in 20 minutes. But that's my time wasted because of their incompetence. I asked for a refund on the sandwich. Still waiting to see it come through.
Service: 1
J- Walking
Won't take $50 for a $20 order, don't deliver anymore, no bean sprouts, poor service, no more kickin ranch. They will be out of business by summer.
Misi W.
Freaky fast?! So disappointing! I ordered a meal for delivery on 1/10 at 4:55pm. It literally arrived at 6:30!!! Unacceptable. I called the store twice to check what was going on and the unfriendly gentleman on the phone only said "sorry were short drivers it should be there soon". Nothing else! 95 mins?! Wont make the mistake of ordering from this location again.
Atmosphere: 1
Food: 3
Service: 1
SAGE ROBERTS
They always forget to add the provolone cheese I ask for bc they're too focused being freaky fast to pay any attention. I'll stick to subway.
Atmosphere: 1
Food: 3
Service: 2
Randi Amble Bach
My co-worker bought my lunch on December 27th. I got an error message so decided to order from somewhere else. His credit card got charged for the SUB I NEVER GOT!! GUESS THEY LIKE TO STEAL MONEY.
Atmosphere: 1
Food: 1
Service: 1
Drake Walker
Order from here multiple times a week. Sandwiches are NEVER made as ordered. Ordered delivery and they left it on our porch without ringing our doorbell or letting us know that it had been delivered, food was frozen by the time we realized it was sitting out there. The app is unreliable, it should let you know when your order is out for delivery but sometimes it does not show that. Multiple times we have tried to order and they say they don't have any delivery drivers OR they outsource the delivery to door dash/Uber eats. Overall this is a terrible Jimmy John's, we've worked at a Jimmy John's and know how things should be. Crazy that they can't get our sandwiches right ONE TIME, even after we've ordered from here 20+ times.
Food: 1
Service: 1
J-D Backhaus
ordered online with the intention of picking up my freaky fast subs on the go, got to the window, and was told they were working on it. then the kid texted for a while, and drank some of his drink, and then got me my cokes, and then we waited. it was ridiculous.
Atmosphere: 3
Food: 5
Service: 1
Ryan Kupres
Unbelievably slow drive through. Expect a 20+ minute wait… and the design means you’re trapped if you end up not having all afternoon to wait in line.
Ann
Ordered sandwiches for delivery and before I knew it Myles was here with our food. Good food and excellent service!!!
Food: 5
Service: 5
Danielle Lopez
I never write reviews but tonight I was so frustrated I ordered my food and added some ingredients to my subs which I dint get on them ( usually it’s cheese I also never usually get after I do have them add it ) after I checked my bag and was charged more then what I did order they dint confirm my order in drive thru and or amount went back in and they did void it got home checked the food and those ingredients I did ask for wasn’t added and went back to re order and out of bread terrible experience today they need to start checking more on adding ingredients to the subs when asked
The male employee was rude, in attentive, and apparently illiterate. Who doesn't know how to spell AMANDA who has finished grade school. Manners need to be addressed! 07/21/23 120 pm.
Atmosphere: 1
Food: 4
Service: 1
Rhett H.
I've eaten here three times in the past month. Each time, I ordered an unwich. First time, it was absolutely awesome. The second time, I was picking out a few pieces of old, red, rotten lettuce. Last time, this past week, my unwich was mostly filled with old, red lettuce. If it were in a sandwich, I would car e but could look the other way. When the whole thing is made of lettuce, this is starting to get a little gross.
Atmosphere: 4
Food: 3
Service: 4
Michael Reeds
Good subs, plenty of meat on my JJ Gargantuan. Jalapeño chips were decent. That big pickle was just divine. And they were so fast, both our subs were handed to us before the card got approved.
Atmosphere: 3
Food: 4
Service: 4
M J
I ordered the avacado sub, (#6). There was a trace amount of avacado, when I asked for more I was told I needed to pay extra. Not impressed.Vegetarian options: This sub looks nothing like the picture online.
Atmosphere: 1
Food: 1
Service: 1
Richard Repas
I can’t understand all the negative reviews about this location. I get JJ sandwiches from here a few times a month and have never once had an issue—with anything. Sandwiches are always ready when I arrive. Could it be because I’m using the app?Maybe the discord is because Jimmy John’s is different from other chains.One aspect I really enjoy with all of the JJ sandwiches is that they are designed so that the ingredients and flavor profiles are in balance. This results in all flavors being available in each bite. Each individual flavor feels like it belongs with the others without overpowering them. It’s flavor harmony. You don’t get this kind of balance in other chains using a build-it-your-way, or less precise slap-it-together approach.This balanced approach to sandwich making is what Jimmy John’s does, and it works. Other sandwich chains have their methods which work for them too. It’s diversity. We all have our own preferences. I wonder if maybe the difference in methods is what some are really complaining about.Bulging overstuffed sandwiches dripping from too many ingredients isn’t Jimmy John’s, and that’s OK.
I ordered 4 sandwiches and only received 3. When I called, I was told they had to outsource the delivery since they don't have a driver currently. I'm still unsure how that has anything to do with my missing sandwich. The driver didn't eat it. Me not having a sandwich is due to them not making one and putting it in the bag! Not having a driver means very little. The other food arrived! I'm very disappointed. I was told I could have it made up and come pick it up in 20 minutes. But that's my time wasted because of their incompetence. I asked for a refund on the sandwich. Still waiting to see it come through.
Service: 1
Won't take $50 for a $20 order, don't deliver anymore, no bean sprouts, poor service, no more kickin ranch. They will be out of business by summer.
Freaky fast?! So disappointing! I ordered a meal for delivery on 1/10 at 4:55pm. It literally arrived at 6:30!!! Unacceptable. I called the store twice to check what was going on and the unfriendly gentleman on the phone only said "sorry were short drivers it should be there soon". Nothing else! 95 mins?! Wont make the mistake of ordering from this location again.
Atmosphere: 1
Food: 3
Service: 1
They always forget to add the provolone cheese I ask for bc they're too focused being freaky fast to pay any attention. I'll stick to subway.
Atmosphere: 1
Food: 3
Service: 2
My co-worker bought my lunch on December 27th. I got an error message so decided to order from somewhere else. His credit card got charged for the SUB I NEVER GOT!! GUESS THEY LIKE TO STEAL MONEY.
Atmosphere: 1
Food: 1
Service: 1
Order from here multiple times a week. Sandwiches are NEVER made as ordered. Ordered delivery and they left it on our porch without ringing our doorbell or letting us know that it had been delivered, food was frozen by the time we realized it was sitting out there. The app is unreliable, it should let you know when your order is out for delivery but sometimes it does not show that. Multiple times we have tried to order and they say they don't have any delivery drivers OR they outsource the delivery to door dash/Uber eats. Overall this is a terrible Jimmy John's, we've worked at a Jimmy John's and know how things should be. Crazy that they can't get our sandwiches right ONE TIME, even after we've ordered from here 20+ times.
Food: 1
Service: 1
ordered online with the intention of picking up my freaky fast subs on the go, got to the window, and was told they were working on it. then the kid texted for a while, and drank some of his drink, and then got me my cokes, and then we waited. it was ridiculous.
Atmosphere: 3
Food: 5
Service: 1
Unbelievably slow drive through. Expect a 20+ minute wait… and the design means you’re trapped if you end up not having all afternoon to wait in line.
Ordered sandwiches for delivery and before I knew it Myles was here with our food. Good food and excellent service!!!
Food: 5
Service: 5
I never write reviews but tonight I was so frustrated I ordered my food and added some ingredients to my subs which I dint get on them ( usually it’s cheese I also never usually get after I do have them add it ) after I checked my bag and was charged more then what I did order they dint confirm my order in drive thru and or amount went back in and they did void it got home checked the food and those ingredients I did ask for wasn’t added and went back to re order and out of bread terrible experience today they need to start checking more on adding ingredients to the subs when asked
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
The male employee was rude, in attentive, and apparently illiterate. Who doesn't know how to spell AMANDA who has finished grade school. Manners need to be addressed! 07/21/23 120 pm.
Atmosphere: 1
Food: 4
Service: 1
I've eaten here three times in the past month. Each time, I ordered an unwich. First time, it was absolutely awesome. The second time, I was picking out a few pieces of old, red, rotten lettuce. Last time, this past week, my unwich was mostly filled with old, red lettuce. If it were in a sandwich, I would car e but could look the other way. When the whole thing is made of lettuce, this is starting to get a little gross.
Atmosphere: 4
Food: 3
Service: 4
Good subs, plenty of meat on my JJ Gargantuan. Jalapeño chips were decent. That big pickle was just divine. And they were so fast, both our subs were handed to us before the card got approved.
Atmosphere: 3
Food: 4
Service: 4
I ordered the avacado sub, (#6). There was a trace amount of avacado, when I asked for more I was told I needed to pay extra. Not impressed.Vegetarian options: This sub looks nothing like the picture online.
Atmosphere: 1
Food: 1
Service: 1
I can’t understand all the negative reviews about this location. I get JJ sandwiches from here a few times a month and have never once had an issue—with anything. Sandwiches are always ready when I arrive. Could it be because I’m using the app?Maybe the discord is because Jimmy John’s is different from other chains.One aspect I really enjoy with all of the JJ sandwiches is that they are designed so that the ingredients and flavor profiles are in balance. This results in all flavors being available in each bite. Each individual flavor feels like it belongs with the others without overpowering them. It’s flavor harmony. You don’t get this kind of balance in other chains using a build-it-your-way, or less precise slap-it-together approach.This balanced approach to sandwich making is what Jimmy John’s does, and it works. Other sandwich chains have their methods which work for them too. It’s diversity. We all have our own preferences. I wonder if maybe the difference in methods is what some are really complaining about.Bulging overstuffed sandwiches dripping from too many ingredients isn’t Jimmy John’s, and that’s OK.