Very disappointed by the pre-authorization of a very expensive, highly technical surgery with a device. The Doctor's office took responsibility for error but the Hospital did not take any responsibility and hid behind the standard words to say it was not their fault. they never took any extra steps to help us and we ended up liable for a $9 thousand dollar bill and then I had to have another surgery six months later to REMOVE the device at another hospital. We were still fighting it and we were sent to collections and credit rating was hurt very bad. The new hospital surgery was pre-auth correctly and ended up with a good outcome and no large bills.
Mrs N.
My husband missed an appointment with Jay Gathke and was billed for the full amount. It was the first time he ever missed an appointment with him. They refused to waive it reduce the bill. Be aware if you ever miss an appointment with Prohealth you will be responsible for the entire bill as insurance won't pay anything since no services were provided. Costly lesson to learn. We will no longer go to Prohealth. Switch to Aurora and save yourself the pain. For anyone on a fixed income it will cost you more than you can afford
Mike Ryker
Convenient canteen with made-to-order sandwiches and pre-packaged salads.
How do you even walk in there?
Very disappointed by the pre-authorization of a very expensive, highly technical surgery with a device. The Doctor's office took responsibility for error but the Hospital did not take any responsibility and hid behind the standard words to say it was not their fault. they never took any extra steps to help us and we ended up liable for a $9 thousand dollar bill and then I had to have another surgery six months later to REMOVE the device at another hospital. We were still fighting it and we were sent to collections and credit rating was hurt very bad. The new hospital surgery was pre-auth correctly and ended up with a good outcome and no large bills.
My husband missed an appointment with Jay Gathke and was billed for the full amount. It was the first time he ever missed an appointment with him. They refused to waive it reduce the bill. Be aware if you ever miss an appointment with Prohealth you will be responsible for the entire bill as insurance won't pay anything since no services were provided. Costly lesson to learn. We will no longer go to Prohealth. Switch to Aurora and save yourself the pain. For anyone on a fixed income it will cost you more than you can afford
Convenient canteen with made-to-order sandwiches and pre-packaged salads.
Restaurantji Recommends