23 minute wait, terribly slow. No multitasking whatsoever.
Atmosphere: 1
Food: 3
Service: 1
Family Network
Very tasty and delicious spaghetti and sauce. Taste like what I would cook at
Atmosphere: 4
Food: 4
Service: 4
David Line
Call orders out when putting them up. Customers shouldnt have to keep checking if it's there order that was completed each time you put a bag in the window. Use your words.
Atmosphere: 2
Food: 3
Service: 2
Darren Davis
Me and my wife got our kids gift cards for Christmas we put $100 on each one because all they wanted to do is take us out for dinner and for them to pay. We went to 12132 W Capital Dr, Wauwatosa, WI 53222. We get to the restaurant and we all ordered our food the my daughter went up to pay and the worker said we can't Accept this we don't take those her. My daughter started to cry she was so upset. I walked up and asked why does it not work it is a gift for your company she just said again it won't work here you will need to take it to a different location. I was so confused I looked on the back of the card and it says. " Usable up to balance only to buy food and beverages at any noodle company location in the united states". I told her no that makes no sense. She called her boss on the phone I believe her name was Deana she said she was the store manager. So said the same thing that it would not work then the worker tried to take a picture of my gift card I told her to stop and give it back that I will just pay with my credit card. This whole time all the employees sat there and laughed and were in the corner talking and about me and looking at me like i was in the wrong. I can promise you me and my family will not eat at your company again.
Atmosphere: 1
Food: 1
Service: 1
Mozelle B.
I ordered a Togo order a few months ago. The Japanese Pan Noodles ($15.00 and Buttered Noodles Parmasan Crusted Chicken. The online order was approx. $40+ with taxes and delivery fee. The Japanese Pan Noodes were awful and tasted like they sat on counter all day. Totally unacceptable and inedible. The noodles stuck together like a gooey mess and the Japanese steak or whatever it was was tasteless. There was a fake response about how they wanted to make it right, but it was clearly to protect brand in a pretense of good customer service p. There was no other follow up. It's all well and good because I will never eat there again. It was a total waste of money. I threw the noodles out and was hungry for the evening
azbuno wooz
Their Alfredo Montamore parmesan crusted chicken is delicious.Kid-friendliness: They have a kids' menus.
Atmosphere: 5
Food: 5
Service: 5
MU A.
We have had issues with this location in the past, but decided to give it another shot. The person taking our order did not know what the gluten free Mac n cheese was, but I believe she was new and someone helped her find it on the register. No big deal. After we ordered our food, we asked for two cups for water. They gave us the cups and then she charged us for two fountain drinks. We explained that we were only getting water and shouldn't be charged for a fountain drink and she insisted that she had to charge us. I have gotten tap water at 100's of restaurants over the years and this was the first time I was ever charged for it and I will not pay for it, so we just ended up leaving and went somewhere else. Surprised that Noodles is now charging for tap water and think it is a big mistake on their part.
Endia
I wanted to order the Penne Rosa without the nasty attitudes these ladies have here! Ridiculous! I decided to walk right out.
Atmosphere: 1
Food: 3
Service: 1
Eric Kiefer
Waited over 30 minutes WITHOUT AN APOLOGY for food. Never come to this store.
Tim Bailen
Slow! The restaurant was empty and only one party ahead of me. It took a full 20 minutes for our two dishes to come out of the kitchen. The staff plopped it in front of us without a word. Rice noodles were undercooked.The ambience of the place is way off. No music. No atmosphere. Feels lethargic.To their credit, at least the place was clean and the food is tasty. But if this is what the experience is like now, I won’t be going back.
Very Disappointed. For me to spend $40 on pasta, I should’ve had a decent meal. I ordered 2 chicken Alfredo penne meals. First off the food was dry and that’s with paying for extra sauce. Seems like they threw plenty plain noodles in the bowl. Then put a small amount of sauce on top. It barley had toppings. Barley had chicken barley had spinach. I will never order here again especially after this experience. I should’ve checked the reviews initially. Seems like this location has been disappointing a lot of customers.
Arnou Djumanta
Usually came here for my favorite beef stroganoff. It’s great! I just feel the portion is getting smaller though. Wide range of menu selections and friendly service in general
Hail Barbour
I’m very disappointed with the fact that the staff could kind of care less. I was just in and went to pick up my order. I specifically put *No Tomatoes* and on the sheet it says no tomatoes sub tomatoes. I went inside and let them know that I asked for no tomatoes and the lady let me know that I put SUB tomatoes so she wasn’t going to do anything about it. Disappointed I walk away with the same container I walked in with but I can’t say I’m surprised.
Jermel Wilder
I went to place an order and the door was locked at 1pm. Luckily another customer let me in but when I enter the employee said; “I’m only taking ONLINE orders.” This place hours are too unpredictable and so are their capabilities.
Melissa Westhoff
I love noodles but everyone should think twice before ordering here. I’ve had nothing but problems. Multiple to go orders have been wrong, missing chicken, cream not removed from penne rosa, wrong and random veggies included, veggies I wanted removed included. Customized cheese to the non normal and don’t get it. My drink cup is never included in the bag.The staff have never been helpful. I’ve stood at the order counter for minutes without help. Multiple times I’ve had to get loud in an attempt for someone to walk up or get persons prepping food to help.The floor has been sticky on two occasions. Just mop it for goodness sake.Can’t get order right, are unhelpful in attempts to rectify, establishment is on the dirty side. I’m done giving them chances.
23 minute wait, terribly slow. No multitasking whatsoever.
Atmosphere: 1
Food: 3
Service: 1
Very tasty and delicious spaghetti and sauce. Taste like what I would cook at
Atmosphere: 4
Food: 4
Service: 4
Call orders out when putting them up. Customers shouldnt have to keep checking if it's there order that was completed each time you put a bag in the window. Use your words.
Atmosphere: 2
Food: 3
Service: 2
Me and my wife got our kids gift cards for Christmas we put $100 on each one because all they wanted to do is take us out for dinner and for them to pay. We went to 12132 W Capital Dr, Wauwatosa, WI 53222. We get to the restaurant and we all ordered our food the my daughter went up to pay and the worker said we can't Accept this we don't take those her. My daughter started to cry she was so upset. I walked up and asked why does it not work it is a gift for your company she just said again it won't work here you will need to take it to a different location. I was so confused I looked on the back of the card and it says. " Usable up to balance only to buy food and beverages at any noodle company location in the united states". I told her no that makes no sense. She called her boss on the phone I believe her name was Deana she said she was the store manager. So said the same thing that it would not work then the worker tried to take a picture of my gift card I told her to stop and give it back that I will just pay with my credit card. This whole time all the employees sat there and laughed and were in the corner talking and about me and looking at me like i was in the wrong. I can promise you me and my family will not eat at your company again.
Atmosphere: 1
Food: 1
Service: 1
I ordered a Togo order a few months ago. The Japanese Pan Noodles ($15.00 and Buttered Noodles Parmasan Crusted Chicken. The online order was approx. $40+ with taxes and delivery fee. The Japanese Pan Noodes were awful and tasted like they sat on counter all day. Totally unacceptable and inedible. The noodles stuck together like a gooey mess and the Japanese steak or whatever it was was tasteless. There was a fake response about how they wanted to make it right, but it was clearly to protect brand in a pretense of good customer service p. There was no other follow up. It's all well and good because I will never eat there again. It was a total waste of money. I threw the noodles out and was hungry for the evening
Their Alfredo Montamore parmesan crusted chicken is delicious.Kid-friendliness: They have a kids' menus.
Atmosphere: 5
Food: 5
Service: 5
We have had issues with this location in the past, but decided to give it another shot. The person taking our order did not know what the gluten free Mac n cheese was, but I believe she was new and someone helped her find it on the register. No big deal. After we ordered our food, we asked for two cups for water. They gave us the cups and then she charged us for two fountain drinks. We explained that we were only getting water and shouldn't be charged for a fountain drink and she insisted that she had to charge us. I have gotten tap water at 100's of restaurants over the years and this was the first time I was ever charged for it and I will not pay for it, so we just ended up leaving and went somewhere else. Surprised that Noodles is now charging for tap water and think it is a big mistake on their part.
I wanted to order the Penne Rosa without the nasty attitudes these ladies have here! Ridiculous! I decided to walk right out.
Atmosphere: 1
Food: 3
Service: 1
Waited over 30 minutes WITHOUT AN APOLOGY for food. Never come to this store.
Slow! The restaurant was empty and only one party ahead of me. It took a full 20 minutes for our two dishes to come out of the kitchen. The staff plopped it in front of us without a word. Rice noodles were undercooked.The ambience of the place is way off. No music. No atmosphere. Feels lethargic.To their credit, at least the place was clean and the food is tasty. But if this is what the experience is like now, I won’t be going back.
Restaurantji Recommends
Very Disappointed. For me to spend $40 on pasta, I should’ve had a decent meal. I ordered 2 chicken Alfredo penne meals. First off the food was dry and that’s with paying for extra sauce. Seems like they threw plenty plain noodles in the bowl. Then put a small amount of sauce on top. It barley had toppings. Barley had chicken barley had spinach. I will never order here again especially after this experience. I should’ve checked the reviews initially. Seems like this location has been disappointing a lot of customers.
Usually came here for my favorite beef stroganoff. It’s great! I just feel the portion is getting smaller though. Wide range of menu selections and friendly service in general
I’m very disappointed with the fact that the staff could kind of care less. I was just in and went to pick up my order. I specifically put *No Tomatoes* and on the sheet it says no tomatoes sub tomatoes. I went inside and let them know that I asked for no tomatoes and the lady let me know that I put SUB tomatoes so she wasn’t going to do anything about it. Disappointed I walk away with the same container I walked in with but I can’t say I’m surprised.
I went to place an order and the door was locked at 1pm. Luckily another customer let me in but when I enter the employee said; “I’m only taking ONLINE orders.” This place hours are too unpredictable and so are their capabilities.
I love noodles but everyone should think twice before ordering here. I’ve had nothing but problems. Multiple to go orders have been wrong, missing chicken, cream not removed from penne rosa, wrong and random veggies included, veggies I wanted removed included. Customized cheese to the non normal and don’t get it. My drink cup is never included in the bag.The staff have never been helpful. I’ve stood at the order counter for minutes without help. Multiple times I’ve had to get loud in an attempt for someone to walk up or get persons prepping food to help.The floor has been sticky on two occasions. Just mop it for goodness sake.Can’t get order right, are unhelpful in attempts to rectify, establishment is on the dirty side. I’m done giving them chances.