Charcoal Grill

3650 W Washington St, West Bend
(262) 353-9703

Recent Reviews

Amy Seward

Food was good enough. Burgers were all well done even though it's not what we ordered. Waffle fries were delicious! Overall it's a decent place to eat-in. We did take-out twice and it was pretty bad.Kid-friendliness: They have crayons and coloring menus for the kids! I feel like noone does this anymore. Good fun!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fish Fry

Dana Florian

I'm surprised at the 4 and 5 star reviews. Maybe dining in is better. I ordered the Reuben sandwich with dumpling soup. 1st the soup was the worst I've ever eaten of any kind. There was absolutely no flavor. Tasted like complete water, the reuben was terrible too. No thousand island dressing, the cheese was hard and not melted, the meat was so dry, abd the bread was so hard around the edges I had to remove it. There was only enough meat to cover half and that was thin. My boyfriend ordered the pretzel with beer cheese. The cheese was like water with a weird chemical taste. It was supposed to be poppers like the menu shown but we got 2 big ones. They were very hard and no salt was on the pretzel, only on the box. His sandwich had barley any meat either and the sauce, he said, was terribly salty. We soent $70 and 90% went in the garbage. Sad because we had high hopes for this location. We've eaten at another one and it was way better. We ordered from here through door dash so when I called the restaurant, I was told, "Take it up with door dash." Door dash doesn't make the food. Very rude.

Food: 1

Recommended dishes: Pretzel Poppers, Chicken Dumpling

Denny Rego

I AM A CAREGIVER & MY CLIENT & I CAME TO VISIT TODAY FOR HIM TO HAVE CORN BEEF CABBAGE MEAL.. HE WAS ABSOLUTELY DELIGHTED.. I HAD BACON WRAPPED WATER CHESTNUTS & SOUP.. IF I REMEMBER RIGHT OUR SERVER WAS ASHLEY & SHE WAS

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Wrapped Water Chestnuts, Chicken Dumpling

Jerry Hurst

Went for dinner around 5:30 food was awesome was not packed and the wait staff was very attentive.

Atmosphere: 5

Food: 5

Service: 5

Jackie Waldschmidt

Such a big spread of food for Brunch! Tons of breakfast options ham fish rotisserie chicken, along with a salad bar. Amazing dessert speed to top it off. Thank you for the wonderful service as well!

Dave Brown

Burgers juicy, delicious and messy! Service exceptional- great place for larger parties- our server was fantastic! She handled our table efficiently- was helpful and friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Side Tater Tots, Charcoal Burger

K UU

Good Bar-B-Q burger restaurant with a nice large bar. Service was excellent and well staffed. Food was cooked exactly as ordered and prepared fast.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Side Tater Tots, Charcoal Burger

Kristie Wolff

We were waiting for our waitress to take the bill and cash she never came, we walked to the front of the restaurant. Oh we can't help you here, you have to wait on your waitress. ? Wow really promoting walkouts!

Atmosphere: 4

Food: 5

Service: 3

Jordan Weddig

Food was great Our server Julie was kind and quick to refill our drinks and get plates off the table!

Atmosphere: 5

Food: 5

Service: 5

Pat Schmidt

We love this place. The staff is very attentive and takes very good care of you. Plus the food is excellent.Vegetarian options: They have great salads, and wraps that you can add meat to if you like.Dietary restrictions: My niece is gluten-free, and they offered so many options.Parking: We were able to park close to the restaurantKid-friendliness: The restaurant is good size so there is plenty of room for kids and they have kids menu too.Wheelchair accessibility: There are so steps to get inside. The floors are.level and plenty of room to get around in a wheelchair

Atmosphere: 5

Food: 5

Service: 5

kathy edwardson

We ordered burgers thinking they would have the charcoal flavor and they didn'

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Charcoal Burger

Jenny Logan

Food was good. Waitress was attentive. Was cold in building. Prices were fair.

Atmosphere: 4

Food: 5

Service: 5

Dave Welicka

Always enjoy the food. Service is great.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Rueben, Charcoal Burger

Adrian Schneider

Met some friends of ours here for lunch. We've been here many other times whenever we're in the area. The food was good and fairly priced, friendly staff members, good atmosphere, and I liked the assortment of items they have hanging up. Can't wait to go back again ? ????!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Cake and Ice Cream, Pulled Pork, Fish Fry, Cheese Bites

Nancy Bogenschneider

Always good food and friendly service.

Atmosphere: 5

Food: 5

Service: 5

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