McDonald's

1810 W Washington St, West Bend
(262) 338-3474

Recent Reviews

Maddy Koltermann

i would not recommend coming to this mcdonald’s at all. i’ve stopped coming to this specific one for months because every time my food is messed up, cold, wrong, or missing items, if it could go wrong they have made it happen. i order online with the app so it’s pretty easy to read simple instructions. i’ve gotten a BigMac without any sauce in it.. who would order a big mac without big mac sauce? wouldn’t you just order a double cheeseburger?? today i went and my qrt pounder was ripped and half and sat on top of eachother?? what??

Atmosphere: 1

Food: 1

Service: 2

Brett

Drive thru is always busy. fast food is always fast and convenient and the window workers are always friendlyEdit:02/29/2024Today was my first visit to the interior in many years. I like the new layout and all the new tables and chairs. The environment is nice and peaceful. I had the Mc Fish and it was tasty like I remember. My only issue: half a slice of cheese really!! Other than that everything else was delicious.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Fries, Hotcakes, Big Mac, Chicken Mcnuggets

Sophia Nicolai

The place is pretty and the restroom is good ??The service is good also, but their coffee is awful, I asked for a caramel hot coffee and it tasted like dirt. And yes, I know the taste of dirt. I just don't want it in my caramel coffee.There was no way to fix it.The hash brown, I could swear is thinner than before as if the potato was losing weight ? weird.The steak and cheese bagel was greasy and wholesome as always ??I thought I would never see it again.Thank you for keeping it on the menu.

Atmosphere: 5

Food: 3

Service: 4

perses water

they got a really bad field mouse problem. most of the workers are high or dont do there jobs. the floors are always sticky and when you walk in it smells of dirty water. foods cold 80% of the time and wait times are like 30 mins at times when i order just one cheeseburger. not worth my time money or my stomach.

Atmosphere: 1

Food: 1

Service: 1

Amanda and Nick Laack

Always a pleasant experience at this

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mcchicken

Brandon Schmidt

Last three times I have been here, were just awful experiences. Food has been cold and messy. Extremely long waits. I went in yesterday and ordered curbside. Sat there for 10-15 minutes, no one came out. I went in and asked where my order was. I walked in and employees were sitting around doing nothing. No apologies or any way to correct their mistake. Got home and food was completely cold. I will no longer be doing business here.

Atmosphere: 1

Food: 1

Service: 1

McDonald's Hamburger

I just love mcdonalds so much I could live in here, they can never make me leave, unlike burger king (which happens to be right next to this fine dining experience, but why anyone would subject themselves to that is beyond me) I can actually eat this food without expelling the contents of my stomach. Very good, will go again.Parking: the parking lot is free but someone almost hit me on my walk to mcdonalds, and it was kind of scary, but it was worth it I think

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, French Fries, Hotcakes, Mcflurry with Oreo Cookies, Sausage Biscuit, Burger King Chicken Nuggets, Mcchicken, Mcmuffin, Mcdouble, Pancake

Jill Lechner

Did not get the waters we ordered with the food. Thirty bucks for two "happy meals". No more!

Food: 3

Service: 1

Mark Erd

Tried to hire the young man taking orders through the drive. Very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Chicken Sandwich, Chicken Mcnuggets

tyler godard

Rude staff, cold soggy fries, luke warm patty, stale hard bun, and Mac sauce tasted sour(expired)

Atmosphere: 2

Food: 1

Service: 2

Wendy Fratt

First off clean store second I've never been insulted like I was here. My allergy to onion isn't a joke yet my sandwich ended up with extra onions and rudeness by young teens

Atmosphere: 4

Food: 3

Service: 2

Denny Rego

WHERE ARE THE SMILE'S??? I WASN'T GREETED & NEITHER WAS THE GENTLEMAN THAT WALKED IN BEFORE ME.. WORKER CAME UP AFTER A FEW MINUTE'S & STOOD THERE WITH HEAD DOWN.. DIDN'T SAY ANYTHING FOR A HOT MINU.. FINALLY ASKED IF WE NEEDED ANYTHING.. DOESN'T KNOW THE MENU AT ALL.. I ASKED CUZ I ONLY CAUGHT A GLIMPSE.. WILL NEVER GO BACK TO MCDONALD'S ON 33 OVER BY WALGREENS

Service: 1

Jonathan Ott

Why is it OK to wear air pods at a service job. Talking to someone wearing air pods at work feels disrespectful to me. It feels like zero caring is going into your job or I. I hate this trend.

Atmosphere: 3

Food: 3

Service: 1

Darrell Woods

It's the best of all McDonald's restaurant that I go to.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hotcakes

Lisa Schmidt

Absolutely trash. We have nothing but problems at this McDonald’s. Cold food… sloppy service and if they can just throw this in a bag it makes me question a lot. Parked 20 minutes for these burgers… they were dry, cold and ice cold stale fries. They never offer coupons or refunds either.

Atmosphere: 1

Food: 1

Service: 1

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