Ordered doordash and I know how that goes, but ordered chicken noodle soup, and it was just broth, and literally three noodles, and four small pieces of chicken, if you took a grilled chicken breast cut it into slices for a salad, then took one slice, cut it into fours then put that into the soup. Glad I received that on an almost $100 order! The store didn't care............
Atmosphere: 1
Food: 1
Service: 1
Allison Belfield
Staff were horrible. So rude and disrespectful to customers and each other.
Pam Petermann
Great food, friendly
Atmosphere: 5
Food: 5
Service: 5
Joe Engel
Placed my order to go while there were only 2 tables in use. Waited 20 minutes for my chicken Parm order because they kept filling online orders and grub hub orders first. Then after they gave me my order they only gave me 1 chicken parm when it should have been 2. Then it took another 20 minutes to get that ready as despite their mistake, I went to the bottom of the queue and other mobile orders were filled first. I won't be back.At some point common sense would say in store orders with mistakes should become top priority to correct. Especially if the customer has been already waiting a long time by the register.
Atmosphere: 1
Food: 3
Service: 1
Mary Singer
Suspected food poisoning!
Tristan
Great Mac and cheese ?
Atmosphere: 5
Food: 5
Service: 5
Daley Rabideaux
The worker made my experience extraordinary! She was so kind. When my brother brought in a Cousins shake, instead of getting mad and kicking him out, she just goes, "dang, a shake? And you didn't bring me one!?" SO AWESOME!
Atmosphere: 5
Food: 4
Service: 5
Lexi Bemann
Took our money and charged us but didn’t get our food. This isn’t the only time. I’m really disappointed. On the phone I was gaslit by who ever answered the phone saying the charge was declined. I told him I believe him that his system said that but my bank shows it went through so I’m going to file a dispute. More gas lighting and rudeness from whoever answered the phone. Guys. I was willing to show grace but when you started to gas light me… come on. This isn’t the noodles I know. Done forever with you guys! Hope you can get your act together and Fix This mistake that keeps occurring
Christina L
On 09/29/2023 my family attempted to have dinner at the West Bend location. The cashier informed us she would not be able to take our order for at least ten minutes due to all of the online orders coming in. She informed us their system does not allow them to take IN PERSON orders while all of the online orders are processing. When asked if we should order online, it was suggested that maybe we should.What kind of restaurant prioritizes online orders instead of customers standing in the restaurant?!? Shame on you Noodles for creating a system which makes it difficult for your staff to provide customer service.
The service here was awful. The food was decent. However, it took them almost an hour to get us our food. The ambiance was bad. In the background, there was a manager screaming at her employees.
Kathryn Seiser
Always amazing! The staff is friendly and my food is hot and made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wisconsin Mac
Zak Prom
In Noodle's "Gender-Neutral" bathrooms your young daughter can experience being walked in on by a 300 pound man as the locks on neither bathroom work properly.
Atmosphere: 4
Food: 3
Service: 5
Ryrie Roth
Noodles has gone entirely downhill - all the orders are packaged as to go. Portion sizes are laughable. You'll pay 17 dollars for the tiniest little bowl of noodles. hardly any meat in any of the dishes. Employees seem annoyed with you and lackadaisical. Restaurant itself was littered with trash on tables, straw wrappers on the floor. Used cups at the drink station. Hopefully it got cleaned up. Do better.
Atmosphere: 1
Food: 1
Service: 1
Victor Sullivan
Put BBQ in my order for take out. And wrote doodles all over my containers
Good ???
Atmosphere: 5
Food: 5
Service: 5
Ordered doordash and I know how that goes, but ordered chicken noodle soup, and it was just broth, and literally three noodles, and four small pieces of chicken, if you took a grilled chicken breast cut it into slices for a salad, then took one slice, cut it into fours then put that into the soup. Glad I received that on an almost $100 order! The store didn't care............
Atmosphere: 1
Food: 1
Service: 1
Staff were horrible. So rude and disrespectful to customers and each other.
Great food, friendly
Atmosphere: 5
Food: 5
Service: 5
Placed my order to go while there were only 2 tables in use. Waited 20 minutes for my chicken Parm order because they kept filling online orders and grub hub orders first. Then after they gave me my order they only gave me 1 chicken parm when it should have been 2. Then it took another 20 minutes to get that ready as despite their mistake, I went to the bottom of the queue and other mobile orders were filled first. I won't be back.At some point common sense would say in store orders with mistakes should become top priority to correct. Especially if the customer has been already waiting a long time by the register.
Atmosphere: 1
Food: 3
Service: 1
Suspected food poisoning!
Great Mac and cheese ?
Atmosphere: 5
Food: 5
Service: 5
The worker made my experience extraordinary! She was so kind. When my brother brought in a Cousins shake, instead of getting mad and kicking him out, she just goes, "dang, a shake? And you didn't bring me one!?" SO AWESOME!
Atmosphere: 5
Food: 4
Service: 5
Took our money and charged us but didn’t get our food. This isn’t the only time. I’m really disappointed. On the phone I was gaslit by who ever answered the phone saying the charge was declined. I told him I believe him that his system said that but my bank shows it went through so I’m going to file a dispute. More gas lighting and rudeness from whoever answered the phone. Guys. I was willing to show grace but when you started to gas light me… come on. This isn’t the noodles I know. Done forever with you guys! Hope you can get your act together and Fix This mistake that keeps occurring
On 09/29/2023 my family attempted to have dinner at the West Bend location. The cashier informed us she would not be able to take our order for at least ten minutes due to all of the online orders coming in. She informed us their system does not allow them to take IN PERSON orders while all of the online orders are processing. When asked if we should order online, it was suggested that maybe we should.What kind of restaurant prioritizes online orders instead of customers standing in the restaurant?!? Shame on you Noodles for creating a system which makes it difficult for your staff to provide customer service.
Service: 1
Restaurantji Recommends
The service here was awful. The food was decent. However, it took them almost an hour to get us our food. The ambiance was bad. In the background, there was a manager screaming at her employees.
Always amazing! The staff is friendly and my food is hot and made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wisconsin Mac
In Noodle's "Gender-Neutral" bathrooms your young daughter can experience being walked in on by a 300 pound man as the locks on neither bathroom work properly.
Atmosphere: 4
Food: 3
Service: 5
Noodles has gone entirely downhill - all the orders are packaged as to go. Portion sizes are laughable. You'll pay 17 dollars for the tiniest little bowl of noodles. hardly any meat in any of the dishes. Employees seem annoyed with you and lackadaisical. Restaurant itself was littered with trash on tables, straw wrappers on the floor. Used cups at the drink station. Hopefully it got cleaned up. Do better.
Atmosphere: 1
Food: 1
Service: 1
Put BBQ in my order for take out. And wrote doodles all over my containers