The service that me and my fiancée had was the worst that either of us have ever had. We had to wait 30 minutes for a table when the restaurant was not even busy. Then when we finally got sat, the waitress barely said 2 words to us the entire time we were there. Made it feel like we did not matter. Came to take our order and that was it. Saw her 1 time.. very unprofessional..
Atmosphere: 2
Food: 4
Service: 1
Tan Tan
The server Ashanti was the best, she saved our experience because I felt the little girl with the messy bun at the door was discriminatory towards my aunt who's an amputee and in a motorized wheelchair, as soon as we walked in she ran for a manager, then tell us a 15 minute wait while seating others that came in after us!!! But, when we did get seated, our server Ashanti saved the day, made our dining experience wonderful and was very compassionate!!! She deserves to be recognized!!! The other girl needs to be retrained on common courtesy nd proper etiquette!!! But shout out to Ashanti for going above in beyond in a career that is not easy!!!
Atmosphere: 5
Food: 5
Service: 3
Debra Uriona
Too Many customers not enough staff
Atmosphere: 3
Service: 3
Debbie Bookless
My daughter and I love to play the table top trivia. We had appetizers and desset. The place was not crowded and had a 25 minute wait for a table so we sat at the bar. They would not let us sit at a table in the bar section. I get that they are understaffed, but you should be able to sit at a table since 75 percent of the tables were empty with a full wait line.
Atmosphere: 4
Food: 4
Service: 4
Zaida Dangerfield
Hi,We had great service today! Our party was of 11 people and she was great from start to finish. Her name is Ashanti and she was very polite and nice to us. No complaints at all from any of us.
Artistichands Jones
Came from out of town found this Chili's great service great hot food great drinks Happy
Atmosphere: 5
Food: 5
Service: 5
Cool Softness 94
Waited 15 mins to be seated. Was given water down Dr pepper. Finally got a refill around 10 mins, food came out. Mine was okay, but my girlfriend got extremely sick after waiting to pay for the service. Won't come again at this location.
Atmosphere: 1
Food: 2
Service: 3
Rosemary Perez
We came in and the girl in front said it was between a 15-30min wait .We ended up waiting one hour. After waiting for so long with my kids we finally get seated. We where excited for our food.All of our food came out , looked good but everything was COLD.We didn’t even want to argue we wanted to just finish eating and go . Our drinks took a while to be refilled , our bill took a while to come out and when it did come out the bill was wrong . Will not be coming to this location again. You can see the place wasn’t sanitary and our forks where dirty !!
This is 2 1/2 stars & that’s being kind, considering the rice came out cold and the cleanliness that customers could see against the floor, against the wall in the Bar area!!!!! There’s always room for improvement. My burger was okay, but rice was not even room temperature!!!!Wheelchair accessibility: Very assessable for wheelchairs
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: The Classic Bacon Burger and Fries
Scott
Not enough serving staff or lack of customer attention.. most likely not enough
Atmosphere: 3
Food: 4
Service: 3
paul thao
Stormy night, real busy, Great food dining in and taking out... but, the service that night was real professional and polite...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, The Classic Bacon Burger and Fries, Fries
Derrick C
Ordered Drinks and it took 1 hour to be served and when we were done it took 30 more minutes for the bartender to bring the check. Totally
Atmosphere: 1
Food: 4
Service: 1
haley marking
Last time we came here all the employees just wear AirPods and rarely check on the tables. We decided to give it the benefit of the doubt and came in today & stood at the door for a while along with others who were there before us, and nobody acknowledged us. There was nobody at the bar including the bartender, and 3 tables in the whole place. Not a single server in sight. Very short staffed, horrible service, definitely a waste of time to try and go there.
Had a great dinner. Food was fresh and staff were great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Chicken Pasta, Salad, Steak Fajitas, Fries
The service that me and my fiancée had was the worst that either of us have ever had. We had to wait 30 minutes for a table when the restaurant was not even busy. Then when we finally got sat, the waitress barely said 2 words to us the entire time we were there. Made it feel like we did not matter. Came to take our order and that was it. Saw her 1 time.. very unprofessional..
Atmosphere: 2
Food: 4
Service: 1
The server Ashanti was the best, she saved our experience because I felt the little girl with the messy bun at the door was discriminatory towards my aunt who's an amputee and in a motorized wheelchair, as soon as we walked in she ran for a manager, then tell us a 15 minute wait while seating others that came in after us!!! But, when we did get seated, our server Ashanti saved the day, made our dining experience wonderful and was very compassionate!!! She deserves to be recognized!!! The other girl needs to be retrained on common courtesy nd proper etiquette!!! But shout out to Ashanti for going above in beyond in a career that is not easy!!!
Atmosphere: 5
Food: 5
Service: 3
Too Many customers not enough staff
Atmosphere: 3
Service: 3
My daughter and I love to play the table top trivia. We had appetizers and desset. The place was not crowded and had a 25 minute wait for a table so we sat at the bar. They would not let us sit at a table in the bar section. I get that they are understaffed, but you should be able to sit at a table since 75 percent of the tables were empty with a full wait line.
Atmosphere: 4
Food: 4
Service: 4
Hi,We had great service today! Our party was of 11 people and she was great from start to finish. Her name is Ashanti and she was very polite and nice to us. No complaints at all from any of us.
Came from out of town found this Chili's great service great hot food great drinks Happy
Atmosphere: 5
Food: 5
Service: 5
Waited 15 mins to be seated. Was given water down Dr pepper. Finally got a refill around 10 mins, food came out. Mine was okay, but my girlfriend got extremely sick after waiting to pay for the service. Won't come again at this location.
Atmosphere: 1
Food: 2
Service: 3
We came in and the girl in front said it was between a 15-30min wait .We ended up waiting one hour. After waiting for so long with my kids we finally get seated. We where excited for our food.All of our food came out , looked good but everything was COLD.We didn’t even want to argue we wanted to just finish eating and go . Our drinks took a while to be refilled , our bill took a while to come out and when it did come out the bill was wrong . Will not be coming to this location again. You can see the place wasn’t sanitary and our forks where dirty !!
Atmosphere: 1
Food: 2
Service: 1
Food was ? but service was terrible.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
This is 2 1/2 stars & that’s being kind, considering the rice came out cold and the cleanliness that customers could see against the floor, against the wall in the Bar area!!!!! There’s always room for improvement. My burger was okay, but rice was not even room temperature!!!!Wheelchair accessibility: Very assessable for wheelchairs
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: The Classic Bacon Burger and Fries
Not enough serving staff or lack of customer attention.. most likely not enough
Atmosphere: 3
Food: 4
Service: 3
Stormy night, real busy, Great food dining in and taking out... but, the service that night was real professional and polite...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, The Classic Bacon Burger and Fries, Fries
Ordered Drinks and it took 1 hour to be served and when we were done it took 30 more minutes for the bartender to bring the check. Totally
Atmosphere: 1
Food: 4
Service: 1
Last time we came here all the employees just wear AirPods and rarely check on the tables. We decided to give it the benefit of the doubt and came in today & stood at the door for a while along with others who were there before us, and nobody acknowledged us. There was nobody at the bar including the bartender, and 3 tables in the whole place. Not a single server in sight. Very short staffed, horrible service, definitely a waste of time to try and go there.
Atmosphere: 1
Food: 2
Service: 1