Was waiting for breakfast, and they threw it away and had to remake it. It really seemed like they forgot about the food. My bro got his hashbrown in a fry package. I was waiting for about 15 minutes. Mcdonalds needs to start working on their nutrition also lol. I mean it tastes good for the most part, but it's unhealthy asl. Definitely should've ate at qdobaVegetarian options: NoDietary restrictions: Make ts healthier. Yall food messing up people's stomach
Sharing just 4 days, plenty of others could add.1. $30 + order and get home to find they were mising two burgers. :(2. Ordered 5 sandwhiches.One cheeseburger had no burger. It was just bun with ketchup, onion, and pickle.3. Ordered 2 crispy chicken meals and couple mcdoubles. Chicken was so dry and old they looked like mini burgers. Literally I thought they were burgers not chciken. If it's older a little dissapointing I just eat it, whatever. But they were like jerky. Not close to edible.4. Paid for large frappe s and got small. Wouldnt fix ot because I didnt get a receipt. (Didn't think id need it for such a simple order).All would have been fixable, simple sorry and new product or refund. Nope, all four of these times the young boy was very rude ans wouldnt try to mak anything right. Acted like I was inconveniencing him, like I messed up his order. :(
Atmosphere: 2
Food: 1
Service: 1
Brennan Jackson
No where on the mobile app does it say that the phone needs to be within a 2 mile radius of the location you've ordered from in order for your food to start being processed. Waited an hour before someone came and asked what we were waiting for.
Atmosphere: 3
Food: 3
Service: 3
Austin H.
Typical McDonald's. The staff are usually friendly when I visit. It's usually pretty clean. It's honestly easiest to go inside to order in person. They get orders incorrect when ordering through apps more then. It gets busy a lot at lunch and dinner time.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac, Double Cheeseburger, Chicken Mcnuggets
Michael Binder
Breakfast burritos soupy under cookedNo senior
Atmosphere: 4
Food: 1
Service: 4
Debra Brigando
You order on the McDonalds app and decided to try delivery. They sent to door dash. Order delivered timely and was very nice. Open and order is wrong. You call the store and speak with the manager. You are told to call door dash even though they are ones that put it through there. I call them and their policy is to refund, again I didn’t order through there they pushed it to door dash. Now I called again as they told me this would correct the order and they would come pick it up and redeliver. That is incorrect, I had to reorder, pay another fee, and of course rip because again it’s not the delivery drivers error. What happened to McDonalds of the past? I worked at one at 16 and customer service was their priority. Not anymore. What was supposed to be an enjoyable lunch was a crying grand child, him eating my food, and his meal coming an hour later. So I got refunded the $6.99 for the happy meal, not the delivery charge. A happy meal, double cheeseburger, fries (which was free with coupon), and a large Diet Coke has now cost over $40. McDonald’s as a whole isn’t the problem, it is the Wisconsin Rapids location leadership and poor customer service. If I could have found the owners information I would have rather spoke with them, but sense it isn’t, I decided to speak my peace.
Atmosphere: 1
Food: 1
Service: 1
Brandy Duket
Love their rewards program ! Saves me alot of money.
Atmosphere: 5
Food: 3
Service: 5
Matthew Olson
I came here during a Packer game and asked if they could put the game on the TV. The first employee told me he didn't know, but didn't offer to check with anyone.I asked someone else and they said they'd check with someone. Five minutes later and I hadn't heard an update, so I asked the employee when my food came to the table, and he said, "I'll check".After ten more minutes, I hadn't recived an answer, so I asked a fourth employee, who said the TV was broken.They really need to work on their customer service. It took 20 minutes to recive an answer to my question and they had almost no others customers in the restaurant.
Food: 3
Service: 1
josh high
It's mc dons service wit a smile can't complain @ what you already knowKid-friendliness: Play land & the laid back atmosphere
Ordered free Packer win fries from the app. Waited 11 minutes and no fries. No one in drive thru - not busy.
Atmosphere: 1
Food: 1
Service: 1
Robert “Capt Bob” Cohen
Great service!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Egg Mcmuffin, Sausage Burrito, World Famous Fries
Tim Buck
Based on my experiences, i’ve always enjoyed this Mcdonald’s. I often get small orders and arrive at times when there are little people however. Food has been fine for me with that.
Dustin Skowronski
They usually forget items. As a door dash courier, it's frustrating.
Was waiting for breakfast, and they threw it away and had to remake it. It really seemed like they forgot about the food. My bro got his hashbrown in a fry package. I was waiting for about 15 minutes. Mcdonalds needs to start working on their nutrition also lol. I mean it tastes good for the most part, but it's unhealthy asl. Definitely should've ate at qdobaVegetarian options: NoDietary restrictions: Make ts healthier. Yall food messing up people's stomach
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Egg Mcmuffin, Mcgriddles, Mcmuffin
Too expensive for the type of food you get.
Atmosphere: 3
Food: 2
Service: 5
Sharing just 4 days, plenty of others could add.1. $30 + order and get home to find they were mising two burgers. :(2. Ordered 5 sandwhiches.One cheeseburger had no burger. It was just bun with ketchup, onion, and pickle.3. Ordered 2 crispy chicken meals and couple mcdoubles. Chicken was so dry and old they looked like mini burgers. Literally I thought they were burgers not chciken. If it's older a little dissapointing I just eat it, whatever. But they were like jerky. Not close to edible.4. Paid for large frappe s and got small. Wouldnt fix ot because I didnt get a receipt. (Didn't think id need it for such a simple order).All would have been fixable, simple sorry and new product or refund. Nope, all four of these times the young boy was very rude ans wouldnt try to mak anything right. Acted like I was inconveniencing him, like I messed up his order. :(
Atmosphere: 2
Food: 1
Service: 1
No where on the mobile app does it say that the phone needs to be within a 2 mile radius of the location you've ordered from in order for your food to start being processed. Waited an hour before someone came and asked what we were waiting for.
Atmosphere: 3
Food: 3
Service: 3
Typical McDonald's. The staff are usually friendly when I visit. It's usually pretty clean. It's honestly easiest to go inside to order in person. They get orders incorrect when ordering through apps more then. It gets busy a lot at lunch and dinner time.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac, Double Cheeseburger, Chicken Mcnuggets
Breakfast burritos soupy under cookedNo senior
Atmosphere: 4
Food: 1
Service: 4
You order on the McDonalds app and decided to try delivery. They sent to door dash. Order delivered timely and was very nice. Open and order is wrong. You call the store and speak with the manager. You are told to call door dash even though they are ones that put it through there. I call them and their policy is to refund, again I didn’t order through there they pushed it to door dash. Now I called again as they told me this would correct the order and they would come pick it up and redeliver. That is incorrect, I had to reorder, pay another fee, and of course rip because again it’s not the delivery drivers error. What happened to McDonalds of the past? I worked at one at 16 and customer service was their priority. Not anymore. What was supposed to be an enjoyable lunch was a crying grand child, him eating my food, and his meal coming an hour later. So I got refunded the $6.99 for the happy meal, not the delivery charge. A happy meal, double cheeseburger, fries (which was free with coupon), and a large Diet Coke has now cost over $40. McDonald’s as a whole isn’t the problem, it is the Wisconsin Rapids location leadership and poor customer service. If I could have found the owners information I would have rather spoke with them, but sense it isn’t, I decided to speak my peace.
Atmosphere: 1
Food: 1
Service: 1
Love their rewards program ! Saves me alot of money.
Atmosphere: 5
Food: 3
Service: 5
I came here during a Packer game and asked if they could put the game on the TV. The first employee told me he didn't know, but didn't offer to check with anyone.I asked someone else and they said they'd check with someone. Five minutes later and I hadn't heard an update, so I asked the employee when my food came to the table, and he said, "I'll check".After ten more minutes, I hadn't recived an answer, so I asked a fourth employee, who said the TV was broken.They really need to work on their customer service. It took 20 minutes to recive an answer to my question and they had almost no others customers in the restaurant.
Food: 3
Service: 1
It's mc dons service wit a smile can't complain @ what you already knowKid-friendliness: Play land & the laid back atmosphere
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Ordered free Packer win fries from the app. Waited 11 minutes and no fries. No one in drive thru - not busy.
Atmosphere: 1
Food: 1
Service: 1
Great service!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Egg Mcmuffin, Sausage Burrito, World Famous Fries
Based on my experiences, i’ve always enjoyed this Mcdonald’s. I often get small orders and arrive at times when there are little people however. Food has been fine for me with that.
They usually forget items. As a door dash courier, it's frustrating.
Atmosphere: 3
Food: 3
Service: 1
Food always
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac