To forever for waitress to get drinks had no silverware when we got are food.didnt have couple of starterswe ordered.worst service ever.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Steak
Benito Dripolini
I have spent many eons traversing the globe in search of the finest eating establishment. And upon this fateful day I found the perfect place, the Roadhouse of Logan’s. This experience however, wouldn’t have been so life changing if not for my incredible server Jessina. Her service is paramount to the success of Logan’s and I cannot understate how shocked I was at her performance. Kylie put together this fateful as my host and I want to give her an honorable mention. I shall return as long as these two phenomal employees are in fact still employed. Bravo
Atmosphere: 3
Food: 5
Service: 5
William Meeks
It's good service and good food here at this location however I'm not real happy with the prices. I'm also a very good tipper so that makes the bill that much higher. We as a family have decided to eat out much less due to the cost of everything and cook at home. Best wishes to
Atmosphere: 4
Food: 4
Service: 4
Yetti Washere
Had the salmon and shrimp. Food was delicious. I felt the waitstaff was pushy with the payment. Felt like they wanted me to pay and get out to open the table up.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: House Side Salad, Steamed Broccoli
Stephen Willis
First off, their promptness on food prep was too long (45mins). Secondly the cheese stix appetizer was cooked in what had to be days old burnt greese so much soall you could taste was old burnt crushed, they even smelt like it. Third, the rolls weren't even halfway cooked, they were raw. After these first three things no manager ever came to apologize or even acknowledge us. When the food finally came out, it was cooked way way too much on one side too the point of being hard as shoe soles. The portions are way too small considering the prices. My mashed potatoes were not even room temp and the mack and cheese was dry. It of the three of us we didn't eat half of it it was so bad. The grade of streaks weren't good cuts. You need to use higher quality meat considering what you charge. The manager should probably make rounds to the customers instead of standing up front hanging out with the servers. We sat near the kitchen door and the restaurant needs the health department to check on things because from what we seen, the kitchen looked as though corporate and the health department hasn't visited in at least a year. I would be ashamed if it was my establishment. My friends had to go to Wendy's to get food because it was so horrible. I on the other hand, hadn't eaten all day and lost my appetite after this. Oh, and when the bill came knowing all the problems with the food, they still tried to charge us for the cheese sticks. The entire meal should've been compted considering everything. Maybe if the manager would've taken the time to stop and see us we wouldn't have spent $100.00 on food that was not good enough for human consumption. Years ago, I use to love eating here but i will not be back.
Atmosphere: 3
Food: 1
Service: 3
Matthew Lucas (Matt)
Food was amazing and we got MORE than enough for "lunch" ? Waitress was great too but, I didn't get her name...will definitely be going back again ??
Atmosphere: 5
Food: 5
Service: 5
R d Burgess
Fantastic meal, perfect t bone cooked medium rare, staff great. Place felt a bit dated but great meal.
Atmosphere: 4
Food: 5
Service: 5
Christy McCallister
We decided to stop in for an impromptu dinner after hitting the gym. I got the Porterhouse medium rare. It was spot on! I usually order rare because most places tend to over cook a good cut of beef but this was flavored well and cooked to perfection. My husband ordered the ribs. They were fall off the bone tender. Our service was fantastic. I'll definitely return.
Atmosphere: 5
Food: 5
Service: 5
roe reilly
Logans never let's me down. My mother was visiting from New York and has never been. She wouldn't top talking about how flavorful her steak was.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Mashed Potatoes, House Side Salad, Dr Pepper, Fries, Steak, French Onion Soup
April Parsons
EDITED:My mom spoke with the manager on duty & he addressed the situation immediately. He informed us that he’d actually had 4 or 5 of the 8 servers he’d scheduled call off, so the few servers working were staying busy. He also was kind enough to offer to take my mom’s meal off the check completely, & took 50% off mine & my husband’s, which we greatly appreciate. It will probably still be a while before we eat there again, but we do appreciate the manager’s attentiveness. Side note: the manager used to wait tables himself & commented that he’d gladly jump in & wait tables, but company policy won’t allow managers to wait tables? That’s ridiculous!Hadn’t eaten here in a while….& won’t eat here again for a longer while. The only food that was decent was the rolls & potato skins — none of our 5 entrees were great. Even worse was the service. They told us upon arrival that a server had called off — 1 server — I don’t think that justifies our server not returning to the table after bringing our food. She never checked to see if our food was good or if we needed anything else — no refills, no condiments for my mom’s burger — she had to pack it up to go home because it was dry as a bone.
I miss the peanuts. Been awhile since we been there. Prices are way too high. Our server was excellent
Atmosphere: 3
Food: 4
Service: 5
Craycraft -_- 79
Have usually enjoyed the food when we ordered takeout so decided to give the dine in experience a try. It was around 2-3 p.m. dead house maybe one other group in there at the time we got our drinks placed our order. Food was okay a little on the warm side rather than warm. Never got any refills the whole 35-40 mins we was there. One of the people I was with didn’t hardly eat anything and wanted to take it home we asked for a box but after about 15-20 mins we had to get up and let someone else know we needed a box and already asked for one. The lady rolled her eyes and brought one out. Another couple came in older dressed nicer then we was (it was a lazy day for us) was greeted and seemed like they were way more welcome then us. Our bill came out to $90 which was awful for the food and experience we have had. I paid Without saying anything. My girlfriend called the restaurant and asked to speak to a manager his name was Kenny and he promised us and looked up how I paid and took down info and said we would get a full refund. That also never happened. It seems this place has been going downhill for awhile now and they don’t care about there customers and only say and do things to make them happy or resolve the situation at that time. Easy to say we will be taking our business to longhorn or outback from now on.
Atmosphere: 1
Food: 2
Michael Parrell
Used too be good the food is really low quality I tried the south ridge location an the Barboursville one was better by 20% someone really needs too go back in the kitchen an do a complete overhaul the steaks were nasty an rubbery way way way over cooked an tough but rubbery? My guess they microwaved it it wasn't good I got a dirty plate that had my meal on it the rolls were not done in the middle very doughy on the inside probably won't be back at least outback can cook a med rare steak
Atmosphere: 1
Food: 1
Service: 1
MKay Stephens
Ordered steak mid rare, received well done. Bacon on potato, and potato cold. Server never cleaned table of used dishes or glasses.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: House Side Salad
Elizabeth G.
So I've never been to Logan's and the experience I had will never be coming back. I food took forever to come out and when we got it the shrimp both myself and husband got were cold. My salmon was over cooked and mash potatoes weren't cooked all the way. Only positive were the drinks. So if you are looking for strong drinks but no food go there.
To forever for waitress to get drinks had no silverware when we got are food.didnt have couple of starterswe ordered.worst service ever.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Steak
I have spent many eons traversing the globe in search of the finest eating establishment. And upon this fateful day I found the perfect place, the Roadhouse of Logan’s. This experience however, wouldn’t have been so life changing if not for my incredible server Jessina. Her service is paramount to the success of Logan’s and I cannot understate how shocked I was at her performance. Kylie put together this fateful as my host and I want to give her an honorable mention. I shall return as long as these two phenomal employees are in fact still employed. Bravo
Atmosphere: 3
Food: 5
Service: 5
It's good service and good food here at this location however I'm not real happy with the prices. I'm also a very good tipper so that makes the bill that much higher. We as a family have decided to eat out much less due to the cost of everything and cook at home. Best wishes to
Atmosphere: 4
Food: 4
Service: 4
Had the salmon and shrimp. Food was delicious. I felt the waitstaff was pushy with the payment. Felt like they wanted me to pay and get out to open the table up.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: House Side Salad, Steamed Broccoli
First off, their promptness on food prep was too long (45mins). Secondly the cheese stix appetizer was cooked in what had to be days old burnt greese so much soall you could taste was old burnt crushed, they even smelt like it. Third, the rolls weren't even halfway cooked, they were raw. After these first three things no manager ever came to apologize or even acknowledge us. When the food finally came out, it was cooked way way too much on one side too the point of being hard as shoe soles. The portions are way too small considering the prices. My mashed potatoes were not even room temp and the mack and cheese was dry. It of the three of us we didn't eat half of it it was so bad. The grade of streaks weren't good cuts. You need to use higher quality meat considering what you charge. The manager should probably make rounds to the customers instead of standing up front hanging out with the servers. We sat near the kitchen door and the restaurant needs the health department to check on things because from what we seen, the kitchen looked as though corporate and the health department hasn't visited in at least a year. I would be ashamed if it was my establishment. My friends had to go to Wendy's to get food because it was so horrible. I on the other hand, hadn't eaten all day and lost my appetite after this. Oh, and when the bill came knowing all the problems with the food, they still tried to charge us for the cheese sticks. The entire meal should've been compted considering everything. Maybe if the manager would've taken the time to stop and see us we wouldn't have spent $100.00 on food that was not good enough for human consumption. Years ago, I use to love eating here but i will not be back.
Atmosphere: 3
Food: 1
Service: 3
Food was amazing and we got MORE than enough for "lunch" ? Waitress was great too but, I didn't get her name...will definitely be going back again ??
Atmosphere: 5
Food: 5
Service: 5
Fantastic meal, perfect t bone cooked medium rare, staff great. Place felt a bit dated but great meal.
Atmosphere: 4
Food: 5
Service: 5
We decided to stop in for an impromptu dinner after hitting the gym. I got the Porterhouse medium rare. It was spot on! I usually order rare because most places tend to over cook a good cut of beef but this was flavored well and cooked to perfection. My husband ordered the ribs. They were fall off the bone tender. Our service was fantastic. I'll definitely return.
Atmosphere: 5
Food: 5
Service: 5
Logans never let's me down. My mother was visiting from New York and has never been. She wouldn't top talking about how flavorful her steak was.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Mashed Potatoes, House Side Salad, Dr Pepper, Fries, Steak, French Onion Soup
EDITED:My mom spoke with the manager on duty & he addressed the situation immediately. He informed us that he’d actually had 4 or 5 of the 8 servers he’d scheduled call off, so the few servers working were staying busy. He also was kind enough to offer to take my mom’s meal off the check completely, & took 50% off mine & my husband’s, which we greatly appreciate. It will probably still be a while before we eat there again, but we do appreciate the manager’s attentiveness. Side note: the manager used to wait tables himself & commented that he’d gladly jump in & wait tables, but company policy won’t allow managers to wait tables? That’s ridiculous!Hadn’t eaten here in a while….& won’t eat here again for a longer while. The only food that was decent was the rolls & potato skins — none of our 5 entrees were great. Even worse was the service. They told us upon arrival that a server had called off — 1 server — I don’t think that justifies our server not returning to the table after bringing our food. She never checked to see if our food was good or if we needed anything else — no refills, no condiments for my mom’s burger — she had to pack it up to go home because it was dry as a bone.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
I miss the peanuts. Been awhile since we been there. Prices are way too high. Our server was excellent
Atmosphere: 3
Food: 4
Service: 5
Have usually enjoyed the food when we ordered takeout so decided to give the dine in experience a try. It was around 2-3 p.m. dead house maybe one other group in there at the time we got our drinks placed our order. Food was okay a little on the warm side rather than warm. Never got any refills the whole 35-40 mins we was there. One of the people I was with didn’t hardly eat anything and wanted to take it home we asked for a box but after about 15-20 mins we had to get up and let someone else know we needed a box and already asked for one. The lady rolled her eyes and brought one out. Another couple came in older dressed nicer then we was (it was a lazy day for us) was greeted and seemed like they were way more welcome then us. Our bill came out to $90 which was awful for the food and experience we have had. I paid Without saying anything. My girlfriend called the restaurant and asked to speak to a manager his name was Kenny and he promised us and looked up how I paid and took down info and said we would get a full refund. That also never happened. It seems this place has been going downhill for awhile now and they don’t care about there customers and only say and do things to make them happy or resolve the situation at that time. Easy to say we will be taking our business to longhorn or outback from now on.
Atmosphere: 1
Food: 2
Used too be good the food is really low quality I tried the south ridge location an the Barboursville one was better by 20% someone really needs too go back in the kitchen an do a complete overhaul the steaks were nasty an rubbery way way way over cooked an tough but rubbery? My guess they microwaved it it wasn't good I got a dirty plate that had my meal on it the rolls were not done in the middle very doughy on the inside probably won't be back at least outback can cook a med rare steak
Atmosphere: 1
Food: 1
Service: 1
Ordered steak mid rare, received well done. Bacon on potato, and potato cold. Server never cleaned table of used dishes or glasses.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: House Side Salad
So I've never been to Logan's and the experience I had will never be coming back. I food took forever to come out and when we got it the shrimp both myself and husband got were cold. My salmon was over cooked and mash potatoes weren't cooked all the way. Only positive were the drinks. So if you are looking for strong drinks but no food go there.