“Usually rates a five star. However, this time our order was mixed up on a few items and the associate didn't seem to care. This place is always so busy. Sometimes it is hard just getting in the lot. I will have to say they have learned how to process orders very efficiently and usually get it right. Their normal service and great food brings us back often.“
“I order 3 box meals all the same, (to make it easy) but received 3 different meals. Original instead of extra crispy as ordered all 3 meals, 1 mash potato instead of 3, received 3 side gravies with maybe a teaspoon of gravy at best, received 1 biscuit instead of 3, received 2 dark meat instead of 3 all white meat. I paid extra (almost $40) for all white meat meals.No consistency, requires you to check every item before driving away (I didn't this time nor should it be required) The owner of this franchise (Bridgeport WV) has a serious quality issue.Not interested in going back. This is a shame KFC at one time was the number one fast food stop in the Clarksburg area.“
“For some reason the food is always amazing. The staff helpful and eager to serve. However, the biggest downfall I’m finding is they offer no VETERAN discounts and no SENIOR discounts at all, which is pretty much unacceptable in my view…so I stop eating here. Don’t want to support any franchise that doesn’t support our veterans.“