Dunkin'

288 Oakwood Rd, Charleston
(304) 343-1955

Recent Reviews

Stacy Nothanks

The workers are always rude and the coffee is always nasty, I honestly won't be going here anymore.

Atmosphere: 1

Food: 2

Service: 1

Kristina Dixon

Drive through only. No storefront. Good was good. Service was nice. Quick and easy.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Caramel Iced Macchiato, Egg and Cheese

Heather Patton

Teenage Girls at the windows are super rude!!! Not just once but every time we come through there!

Atmosphere: 1

Food: 3

Service: 1

Maddie Peyatte

Why is the food here so bad?

Atmosphere: 1

Food: 1

Service: 1

Tabitha Underwood

Very rude employees over charge and mess up orders everytime

Atmosphere: 1

Food: 3

Service: 1

Carlie Pickens

I wish I could give no stars. This Dunkin sucks

Jim Kiger

The donuts we received were smaller than I have been getting at the other Donut shops in the City. My 3 donuts were not at all soft like expected! I will not return.

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Donuts

Meri Hollandsworth

I paid $5 for a coffee that had no coffee in it. I believe that Starbucks may be your better bet if you're in this area.

Atmosphere: 1

Food: 1

Service: 1

Abby

HORRIBLE! We were on our way to my sisters soccer turnormant. And we waiting in the drive through for 35 minutes!

Food: 4

Service: 1

Darbie Wright

Love the employees and doughnuts much better than the other large chain that sold me at least one day if not more old

Food: 4

Service: 5

Recommended dishes: Croissant, Donuts

Tina Frye

I ORDERED A FROZEN VANILLA BEAN THEY GAVE ME A NASTY COOLATTA SO I SENT IT BACK TOLD THEM ITS NOT WHAT I ORDERED SO THEY REMADE IT AND GAVE ME ANOTHER DRINK BUT ONCE AGAIN IT WASNT FROZEN AT THIS POINT IM ALREADY FRUSTRATED BC THEY MESSED IT UP TWICE AND SAID I JUST WANT A REFUND THE GIRL AT THE FIRST WINDOW SAYS IM SORRY PULL 2 THE 2ND WINDOW SO WE DID AND THEY MADE MY DRINK FOR THE 3RD TIME STILL NOT FROZEN COME ON PEOPLE HOW HARD IS IT TO MAKE A FROZEN VANILLA BEAN COFFEE? AFTER I ASKED FOR A REFUND FOR MY $8 DRINK I WASNT GIVEN ONE SO I PAID FOR A DRINK THAT WAS NASTY AS HELL AND DIDNT EVEN DRINK I WAS SO MAD! OH I ALSO ORDERED THE EVERYTHING BAGLE BITES AND SHE SAYS IM SORRY WERE OUT OF THE EVERYTHING BAGEL BITES ARE TBE ORIGINAL ONES OK.? SINCE I ALREADY PAID FOR TBEM I SAID I GUESS THEN SHE CAME BACK TO THE WINDOW WITH THE EVERYTHING BAGEL BITES AND SAID WE DID HAVE THEM THEY WAS JUST IN THE WRONG PLACE!!! EVERY SINGLE TIME THEY MESS UP MY ORDER LOOKS LIKE IM GONNA BOYCOTT THEM AND START GOING TO STARBUCKS INSTEAD!!!

Billy D.

Every time I order here, they make a mistake on my drink. The workers are nice but I hate paying for something and it being wrong. Back to Starbucks I go.

Amelia J.

The donuts are always delicious, and the employees are super nice. For some reason, they never give up napkins. We drive away with a messy donut and no napkins.

Mike Foth

What is there more to say? Dunkin does not disappoint. Love the cake donuts, they are tasty and cooked to perfection. We ordered a mocha, it wasn't on the menu, but staff accommodated our request and made us a very good mocha. We appreciated the willingness to make what we wanted.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Ashley Bradshaw

Every time I go there, the people really give off a bad mood vibe. I understand people don’t want to work or have off days or have stuff going on, but it’s a collective experience from everyone besides 1 worker that told me to have a great day. It’s from the ordering process to the paying process to the order pickup window.Out of the 10ish times I’ve been there, only 1 person has said something pleasant.I say thank you, and it’s either a hmm and shut the window or no response at all. It’s wild. Idk what work environment they have going on, but something is completely off.If Starbucks was across the street, I’d be certain that this place would go out of business. It’s like McDonald’s vs Chick-fil-A customer service honestly.

Atmosphere: 1

Service: 1

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