Cold Stone Creamery

356 High St, Morgantown
(304) 292-2653

Recent Reviews

Emily Surface

How many wonderful things could I say about my experience today at cold stone??? From the wonderful ice cream to the excellent service from Gretchen, I had the best experience ever. I will be back soon!

Atmosphere: 5

Food: 5

Service: 5

omar shoukry

Best ice cream in the entire area. Very fresh and the scoops are generous. Butter pecan is my favorite flavor, with toppings of course.Helpful staff. They are always willing to check in the back for my flavor if it's not on the daily list.My son and daughter in law did a gender reveal here and the manager was awesome! They brought out a strawberry shake underneath a large cloth napkin so no one could see it until the excited couple pulled it off.Awesome local community business that you should absolutely support.

Atmosphere: 5

Food: 5

Service: 5

Darrien Bortey

Worker at the front had terrible customer service was awkward and seemed irritated she should learn how to smile. When I asked for the rest of my portion she told me “she didn’t think that was allowed” when I asked her to get the manager she wouldn’t and had an extreme attitude over a lil bit of ice cream that was headed to the trash. She needs new staff training I was treated as a burden rather than a paying customer. Only had this problem with one employee but she is consistently doing this every-time I go in. Will not be ordering from this employee anymore.

Atmosphere: 1

Food: 1

Service: 1

Anonymous Traveler

I seldom ever see or even visit ice cream shops. Especially when I was a child. I am happy to visit this one every so often.

Hannah Heiskell

Ordered a founders fav and a cookie crumble and somehow got strawberry & banana and cake batter??? Like my order is completely wrong

Jaeda Giovingo

I ordered delivery...created my own order... half gallon of the most delicious ice cream I've ever eaten. All the ingredients tasted fresh, and perfect amount of each...Also the 1st time I've ever eaten from here. ..My only complaint is that I ordered a waffle cone but didn't receive it.

Megan Loy

Definitely a favorite. I love customizing the flavors.

Ashley

Always delicious! Friendly service

Jon Reed

Nice guy working, great ice cream and cake

Theresa Ingles

We never pass up the opportunity for ice cream at Cold Stone Creamery. Good assortment of flavors and mix-ins. The clerk was helpful and friendly.

Broderoi

Pretty good. Really clean inside, friendly employees, good ice cream, okay price.

Entermate Star

Overpriced af because it's cold stone but man is it delicious

Bonnie Balmer

Always good ice cream, never disappointed.

Just Flash

Friendly people, great service, and good prices, take the family and enjoy

Morgan Harvey

We went in with our daughter, who is allergic to tree nuts. When I placed my order I, I told them about her allergy and they were very accommodating and helpful to ensure that our ice cream was made safely for her. This was so appreciated.

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