Wendy's

3800 Emerson Ave, Parkersburg
(304) 428-6066

Recent Reviews

Christina Turner

Short staffed felt horrible for workers owner should of been there working

Cara Mincks

The management here is amazing. So many companies lost customer service and common sense after covid. This place is friendly and works hard to please their client base and take pride in their work.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco Salad

Tasha Coss

If I could put a 0 I would they let me wait in the lobby for 20 minutes and complained I was there in the door after hours when I got in there at 930 didn’t leave til 10 09 in front of me disgusted I was a Customer even in there with them no smiles

Justin Aqualime

Check your food folks. I just spent 2 days on the toilet trying to get over whatever they fed to me. I think I'm done with this location.

Atmosphere: 1

Food: 1

Service: 1

Nakita Garnes

Forgot fork

Don b

Wouldn’t sell me a 4 for 4. Was told the higher ups wouldn’t allow it but this is something I’ve purchased from their drive thru multiple times recently.Went to a different location a few blocks away and they sold me one no problem. Beyond the rejection, the service was extremely slow and I felt like the cashier was trying to make me feel incompetent by re-read the menu to me out loud like i couldn’t comprehend it on my own. Less than ideal, wouldn’t recommend.

Darin Andrew Marasco

The employees are inept! and rude!

Atmosphere: 1

Food: 1

Service: 1

Donnie

Great food and service. Staff was very kind and helpful.

Atmosphere: 5

Food: 5

Service: 5

A Salabazar

This is the best Wendy's to come to in town. Not because the food quality is better, it's just that the 7th street employees are nosey and rude.Vegetarian options: Salad and potatoes

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Dr Pepper, Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili, Jr Bacon Cheeseburger Biggie Bag

Michael Cain

The food was fast and accurate. The server's were super friendly and helpful, and the tables and lobby were

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Baconator

Andrew Smallwood

Put a mobile order in for 2 baconators, one for my friend and one for myself. Got back and saw mine had only 1 hamburger patty on it instead of 2, all good, simple mistake. So I called up there and explained that my double burger was only a single and was placed on hold. The employee comes back and said he just spoke with the GM, who said he made the burgers himself, and knows there were 2 patties on it. ????? What?????? I asked if I could speak with him myself and he said that they were busy and to call back around 5:30. It was 2:30 at the time. Call back in 3 hours??? I immediately drove up there with my single burger and asked to speak with the manager who thought this was a double. After a couple minutes Stuart finally made his way up from the back. Of course, Stuart. Stuart told me he had 5 burgers on his grill and that he was sure that 2 went on mine. I assured him there was only one on mine and showed him. He said that he had it on cameras that he put 2 patties on it. ??????? We’re pulling camera footage for a single burger patty???? Great I said, and asked if I could see it and confirm, to which he refused. I asked him if he thought I went home and took a patty off, essentially calling me a liar, which he again refused to answer. Why, why, whyyyy would anyone do that?? I just want my food made correctly the first time. He was literally angry he had to make me another burger. Acting like the difference came out of his personal paycheck. Own up to your simple mistake Stuart and everything would’ve been fine. Now I’ll be escalating this to corporate, as I don’t appreciate being called a liar. Especially over something as stupid as a single hamburger patty. Take care Stuart, hope things go better in life for you so you’re not as defensive over a single hamburger patty.Ready for the kicker??? My buddy I got the second baconator for SAID THE SAME THING HAPPENED TO HIM THERE JUST A COUPLE DAYS AGO! He ordered a Dave’s double, got a Dave’s single, and had to take it back. Mistakes are obviously a pattern at this restaurant. The only difference in our situations?? My friend wasn’t made to feel dishonest when he brought his back, and they remade it no problem. Obviously Stuart wasn’t working this day. Maybe take a page out of this manager’s book Stuart…and actually be helpful.

Atmosphere: 1

Food: 1

Service: 1

Kevin Smith

Rude window people. Your food sucks.

Atmosphere: 1

Food: 1

Service: 1

Teresa Youngblood

My son loves their chicken

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheese Fries

David Piggott

They did not have chili or American cheese for

Atmosphere: 3

Food: 3

Service: 3

Jared O

I come through the drive through for quick service. Not to be pulled up for a small order for 10-15 min. Only to have my bag miss half the stuff I ordered, your guys staff is horrible. This goes out to all the people thinking of going to this location. Either choose a different spot. (Seventh street isn’t any better) or pick a different place.

Atmosphere: 1

Food: 1

Service: 1

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