Sound like I should not even go to the place. To many problems to eat their. Thank I will pass sorry.
Robert Liebold
I typically go here every weekend. Saturday or Sunday. The last 3 years. I'm not going to go here anymore. Doesn't matter what I order, they always mess it up. I know it's not completely their fault. The headphones on their end have had issues since the first time I started going there. The speaker in the drive thru is not working like it should either.The main problem I have, is when you order, they don't give you the proper order. It's ridiculous. 3 years and I don't think they ever got my order right. Not sure if they just guess at the order or don't know what goes on the order.I'm done.Instead of the owner giving a standard response, he should actually do something about it.
Sandraella Call
Ordered a fresh baked artisan bread Chicken Salad Sandwich with fresh lettuce & tomato! Crispy chips and a very southern style sweet tea! Quick service and excellent lunch! Always clean and kind! Close to the interstate ramps east and west bound from route 60! Enjoy lunch on our beautiful riverfront park Roadside Park across from Kroger! Enjoy!
Atmosphere: 5
Food: 5
Service: 5
Carolyn M
Fresh muffins. Pleasant staff. One critique...update the restroom, please.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Muffin
Debbie Whittington
My mom has a bagel every morning. Day old bagels are tough. She will no longer give her business to Tim Hortons in St.
Atmosphere: 5
Food: 1
Service: 5
Brenda Moss
Donuts did not taste fresh.
Atmosphere: 4
Food: 2
Service: 4
Tammy Vance
I ordered a sausage egg and cheese bagel the two young boys working the drive-thru window. Handed my bagel out the window wrapped in paper no bag no napkin when I pulled over to the curb and unwrap the sandwich it was cold as ice the cheese wasn't even melted. I took the sausage off throwed it out my car window and just ate a $6 bagel the absolute worst breakfast sandwich I have ever received in my entire life. I will not go back considering this was the first time I had ever ate at Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
John Henry
I bought 2 dozen donuts to take to Church this morning. I was embarrassed to find the donuts to be cold and hard to serve to everyone. Old cold donuts at 9:30am on a Sunday? I doubt I will waste $27 again.
Atmosphere: 4
Food: 1
Service: 4
Sherri Hines
I ordered 6 honey cruller donuts "dipped in vanilla." Thats how I said it, "dipped in vanilla." When the employee said "is that all for you?" I repeated myself. I said " yes, 6 honey crullers 'dipped in vanilla.' I know it's extra and that fine." She said ok so i thought she understood because how could she not. I said it twice, I said I know it costs extra, I said I didn't care to pay it. Etc. so if she heard any of that, which she had to because she said ok when I told her I know it's extra, then she would know it's not just the donut I wanted. I got to the window, paid and received my box of donuts. Well i started driving and for some reason I thought, "even though she acted like she understood I had a bad feeling and opened the box. Sure enough. There sat 6 beautiful honey crullers plain. I had to turn around and go back. I got to the window and a boy asked if he could help me. I explained everything in detail and told him exactly what I wanted. I explained it in detail AGAIN. "Dipped IN vanilla." He said ok then took the wrong donuts back and walked away from the window. After a minute he was back at the window and handed me a box and apologized. I said thank you and he walked away from the window. All the sudden I thought, wait a minute that was not enough time to dip 6 donuts so I opened the box. Well I have to give him a little credit, atleast they had vanilla on them but this time they were the wrong donuts! Now you have to understand that this was 3 times i had explained what i wanted in detail and they both acted like they understood. I had to tap on the window to get him back and I explained AGAIN (4TH TIME)!! He looked at me and said "we don't do that." I said "I had a feeling you were going to say that and yes you do. Ive bought them here many times before,, aithough this may be the last, im now late for work.." At this point I was getting pretty agrivated. "Could I speak to the manager please.?" And he walked away from the window. I was sitting there waiting for the manager and a man in probably his 40s opened the drive through window and politely handed me a box. He said "'m sorry, next time ask for the cook,, that's me, and I will get them for you." Him coming to the window told me a couple things. One- he's the cook, hes in the back so someone had to go ask him because he wouldn't have heard the conversation. That means the employees really didn't know that they did that,, that's lack of training on the managers part. And two- the manager didn't want to come to the window and had the cook face me. Another very poor example of a manager. I have managed many places,, you NEVER let one of your employees face something like that. You are the manager, you go to the window and apologize and hand them the corrected order your self and try to keep the customer coming back, then after you have done everything you could within reason to make the customer feel better about the situation and they drive off, you let the employees know that they do dip donuts and you apologize to them because them not knowing means you failed them as their manager. Uts not their fault at all. I've never seen restaurants ran like they are anymore.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Doughnut
Dianna
A little pricey for a hot chocolate...I think it was $7.50 for
Sound like I should not even go to the place. To many problems to eat their. Thank I will pass sorry.
I typically go here every weekend. Saturday or Sunday. The last 3 years. I'm not going to go here anymore. Doesn't matter what I order, they always mess it up. I know it's not completely their fault. The headphones on their end have had issues since the first time I started going there. The speaker in the drive thru is not working like it should either.The main problem I have, is when you order, they don't give you the proper order. It's ridiculous. 3 years and I don't think they ever got my order right. Not sure if they just guess at the order or don't know what goes on the order.I'm done.Instead of the owner giving a standard response, he should actually do something about it.
Ordered a fresh baked artisan bread Chicken Salad Sandwich with fresh lettuce & tomato! Crispy chips and a very southern style sweet tea! Quick service and excellent lunch! Always clean and kind! Close to the interstate ramps east and west bound from route 60! Enjoy lunch on our beautiful riverfront park Roadside Park across from Kroger! Enjoy!
Atmosphere: 5
Food: 5
Service: 5
Fresh muffins. Pleasant staff. One critique...update the restroom, please.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Muffin
My mom has a bagel every morning. Day old bagels are tough. She will no longer give her business to Tim Hortons in St.
Atmosphere: 5
Food: 1
Service: 5
Donuts did not taste fresh.
Atmosphere: 4
Food: 2
Service: 4
I ordered a sausage egg and cheese bagel the two young boys working the drive-thru window. Handed my bagel out the window wrapped in paper no bag no napkin when I pulled over to the curb and unwrap the sandwich it was cold as ice the cheese wasn't even melted. I took the sausage off throwed it out my car window and just ate a $6 bagel the absolute worst breakfast sandwich I have ever received in my entire life. I will not go back considering this was the first time I had ever ate at Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
I bought 2 dozen donuts to take to Church this morning. I was embarrassed to find the donuts to be cold and hard to serve to everyone. Old cold donuts at 9:30am on a Sunday? I doubt I will waste $27 again.
Atmosphere: 4
Food: 1
Service: 4
I ordered 6 honey cruller donuts "dipped in vanilla." Thats how I said it, "dipped in vanilla." When the employee said "is that all for you?" I repeated myself. I said " yes, 6 honey crullers 'dipped in vanilla.' I know it's extra and that fine." She said ok so i thought she understood because how could she not. I said it twice, I said I know it costs extra, I said I didn't care to pay it. Etc. so if she heard any of that, which she had to because she said ok when I told her I know it's extra, then she would know it's not just the donut I wanted. I got to the window, paid and received my box of donuts. Well i started driving and for some reason I thought, "even though she acted like she understood I had a bad feeling and opened the box. Sure enough. There sat 6 beautiful honey crullers plain. I had to turn around and go back. I got to the window and a boy asked if he could help me. I explained everything in detail and told him exactly what I wanted. I explained it in detail AGAIN. "Dipped IN vanilla." He said ok then took the wrong donuts back and walked away from the window. After a minute he was back at the window and handed me a box and apologized. I said thank you and he walked away from the window. All the sudden I thought, wait a minute that was not enough time to dip 6 donuts so I opened the box. Well I have to give him a little credit, atleast they had vanilla on them but this time they were the wrong donuts! Now you have to understand that this was 3 times i had explained what i wanted in detail and they both acted like they understood. I had to tap on the window to get him back and I explained AGAIN (4TH TIME)!! He looked at me and said "we don't do that." I said "I had a feeling you were going to say that and yes you do. Ive bought them here many times before,, aithough this may be the last, im now late for work.." At this point I was getting pretty agrivated. "Could I speak to the manager please.?" And he walked away from the window. I was sitting there waiting for the manager and a man in probably his 40s opened the drive through window and politely handed me a box. He said "'m sorry, next time ask for the cook,, that's me, and I will get them for you." Him coming to the window told me a couple things. One- he's the cook, hes in the back so someone had to go ask him because he wouldn't have heard the conversation. That means the employees really didn't know that they did that,, that's lack of training on the managers part. And two- the manager didn't want to come to the window and had the cook face me. Another very poor example of a manager. I have managed many places,, you NEVER let one of your employees face something like that. You are the manager, you go to the window and apologize and hand them the corrected order your self and try to keep the customer coming back, then after you have done everything you could within reason to make the customer feel better about the situation and they drive off, you let the employees know that they do dip donuts and you apologize to them because them not knowing means you failed them as their manager. Uts not their fault at all. I've never seen restaurants ran like they are anymore.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Doughnut
A little pricey for a hot chocolate...I think it was $7.50 for
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Place was dirty and bathrooms were not clean. Staff did mess up order, but fixed it after it was pointed out to
Atmosphere: 1
Food: 4
Service: 4
Every Sunday I go there before I start my day.In a month and a half they have messed up my order every time except once.
Atmosphere: 4
Food: 4
Service: 2
Always a good cup of coffee. Was not disappointed. Nice staff. Thank you!!!!!!!!!!!!!!
Went to the drive through. Ordered ice tea no ice. Cloudy thick ice tea could be fresher. Good fast friendly service.
Atmosphere: 5
Food: 4
Service: 5
The workers were utterly detached from
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheddar Broccoli Soup, Muffin, Pumpkin Iced Coffee, Bagel, Doughnut