I went to Jimmy John’s for a sandwich, went to the drive thru that no one was in. A guy said he would be right with me. Eight minutes later I decided it wasn’t worth the wait and backed out. Two employees were just out the back door. As soon as they saw me leaving one ran inside. Not going to assume anything else but I will say this isn’t the first time I have had bad service at Jimmy John’s and surely not the first that it has taken so long that I just decided I’d rather leave.
Service: 1
Zach Shaffer
An absolute pleasure to come to this store! The morning crew always come through for me. I didn't get names today but my sandwich was made absolutely like I wanted it, the young man with the gouges was very pleasing to talk to and the gentleman with the beard helped me with the menu and any questions thay I had about it. Absolutely love this location and the morning crew that always helps me out! Can't wait to come in again!
Atmosphere: 5
Food: 5
Service: 5
Say Strawberry
Sucks I got such a snarky and unnecessary response from the guy with the septum ring running the drive thru and window because I really like Jimmy John’s sandwiches but just based on his service I’ll be going to Jersey Mikes. I understand the number 3 tuna doesn’t come with cheese but most times I order it I get asked if I want to add and I have an allergy so it makes me feel secure to go ahead and say no cheese even if they don’t ask. I don’t need a worker saying “well it’s a good thing you ordered the 3 and not the 15 because that doesn’t come with cheese.” And then when I pulled up to the window he decided to continue educating me telling me that there are two tuna sandwich options and one has cheese and one doesn’t, as if I have completely inconvenienced him by simply saying “no cheese.” I have an allergy I will always say that. Get someone working the drive thru and door that won’t be personally offended or annoyed at something like that because that was honestly so stupid and turned me off of this business.
Service: 1
Jake Hoffman
Trash management and employees apparently. Can't get good service with delivery or in store. Always out of ingredients and non polite. The beach club is good but not worth it apparently.
Atmosphere: 1
Food: 3
Service: 1
Bill Crosby
Your safety is at risk. Gentleman who took our order was also making the bread. Took our order and then proceeded to fish money out of the tip jar to produce the change, and then went back to making bread without washing his hands. Young man making sandwiches had no hair restrain on and was eating stuff off of the surface that he was making sandwiches on. Gross.
Atmosphere: 1
Food: 3
Service: 1
Malachi Bennett
We originally set out to go to jersey mikes. Jersey mikes closed down 15 mins early so we went over to Jimmy John’s where Ty and Zoe made us regret trying Jersey Mikes in the first place. They were very welcoming and made our experience great! We will definitely be choosing Jimmy John’s first next time. Appreciate you guys staying open in the late hours and having great attitudes! We will be back!Kid-friendliness: Solid kids menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Bread
Molly Muellner
We have tried to use JJ's twice this week. Both times we needed it delivered to us as we were pulling a stock trailer. The first time we were told they couldn't deliver as they needed their driver to help close up (20 mins before closing time). Then today, we ordered and had it set up for set up for delivery. After 35 minutes we called to see what was going on, and they told us it would be another 10-15 mins before they were going to deliver it. So we had to cancel our order and find other food. So much for speedy fast delivery.
Service: 1
Tyler Wallace
Came in here during travel for a quick meal. The reviews I read said that they were out of bread in the past…I got here at 645pm and the doors were locked.They were out of bread. What a joke. Go across the street to Jersey Mike’s.
Atmosphere: 1
Food: 1
Service: 1
Ashley Thurin
Missed my daughters sandwhich for order and when I came back they said wasn’t us she ordered with a team for state vb then they just didn’t give em to them so had to come back then they were out of French
Atmosphere: 4
Food: 3
Service: 3
Craig P.
I typically love their food, in Denver I ate there three times a week.The Casper drive-through notification apparently doesn't work so you have to drive up to the window and no one is ever there. While you are sitting there waiting for five minutes or more you are staring at the counter, which is disgusting after doing that a few times I just stopped going there all together .
The bread here is amazing and fresh. I love the turkey and I love the Italian. The guys here really take pride in their work. Super friendly love this place.
Rachel Horrigan
Blasting rap music so loud they got my order wrong. Not even close to what I ordered. The place was also so dirty crumbs and trash everywhere.
Atmosphere: 1
Food: 1
Service: 1
Connor Davis
I’d give more stars but I’m sick of going there and being reminded why people in the fast food industry don’t deserve 12 plus and hour. When your manager or owner can’t even do a entry level job properly then it’s shows why people are so annoyed with it. You read my order back to me while handing my sandwich read aloud there was supposed to be bacon added and you didn’t even hesitate to be like oh I didn’t put it on. This has happened the three times I’ve tried eating at your place. Like come on like I know it’s not a lot extra but if you’re going to charge extra for stuff make sure you’re putting it on or just please do a simple job correct! It’s not hard to read the ingredients for a sandwich and stack it on there.
Landon Clark
My last trip involved:-Food poisoning on the ham sandwich-A 5 minute wait at the intercom to place my order-Out of certain items on the menuJust go to Jersey Mike's. It's better and literally 50 feet away.
Matt Fritz
drove from rawlins, was excited to have jimmy john’s to arrive with no bread in the store.
I went to Jimmy John’s for a sandwich, went to the drive thru that no one was in. A guy said he would be right with me. Eight minutes later I decided it wasn’t worth the wait and backed out. Two employees were just out the back door. As soon as they saw me leaving one ran inside. Not going to assume anything else but I will say this isn’t the first time I have had bad service at Jimmy John’s and surely not the first that it has taken so long that I just decided I’d rather leave.
Service: 1
An absolute pleasure to come to this store! The morning crew always come through for me. I didn't get names today but my sandwich was made absolutely like I wanted it, the young man with the gouges was very pleasing to talk to and the gentleman with the beard helped me with the menu and any questions thay I had about it. Absolutely love this location and the morning crew that always helps me out! Can't wait to come in again!
Atmosphere: 5
Food: 5
Service: 5
Sucks I got such a snarky and unnecessary response from the guy with the septum ring running the drive thru and window because I really like Jimmy John’s sandwiches but just based on his service I’ll be going to Jersey Mikes. I understand the number 3 tuna doesn’t come with cheese but most times I order it I get asked if I want to add and I have an allergy so it makes me feel secure to go ahead and say no cheese even if they don’t ask. I don’t need a worker saying “well it’s a good thing you ordered the 3 and not the 15 because that doesn’t come with cheese.” And then when I pulled up to the window he decided to continue educating me telling me that there are two tuna sandwich options and one has cheese and one doesn’t, as if I have completely inconvenienced him by simply saying “no cheese.” I have an allergy I will always say that. Get someone working the drive thru and door that won’t be personally offended or annoyed at something like that because that was honestly so stupid and turned me off of this business.
Service: 1
Trash management and employees apparently. Can't get good service with delivery or in store. Always out of ingredients and non polite. The beach club is good but not worth it apparently.
Atmosphere: 1
Food: 3
Service: 1
Your safety is at risk. Gentleman who took our order was also making the bread. Took our order and then proceeded to fish money out of the tip jar to produce the change, and then went back to making bread without washing his hands. Young man making sandwiches had no hair restrain on and was eating stuff off of the surface that he was making sandwiches on. Gross.
Atmosphere: 1
Food: 3
Service: 1
We originally set out to go to jersey mikes. Jersey mikes closed down 15 mins early so we went over to Jimmy John’s where Ty and Zoe made us regret trying Jersey Mikes in the first place. They were very welcoming and made our experience great! We will definitely be choosing Jimmy John’s first next time. Appreciate you guys staying open in the late hours and having great attitudes! We will be back!Kid-friendliness: Solid kids menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Bread
We have tried to use JJ's twice this week. Both times we needed it delivered to us as we were pulling a stock trailer. The first time we were told they couldn't deliver as they needed their driver to help close up (20 mins before closing time). Then today, we ordered and had it set up for set up for delivery. After 35 minutes we called to see what was going on, and they told us it would be another 10-15 mins before they were going to deliver it. So we had to cancel our order and find other food. So much for speedy fast delivery.
Service: 1
Came in here during travel for a quick meal. The reviews I read said that they were out of bread in the past…I got here at 645pm and the doors were locked.They were out of bread. What a joke. Go across the street to Jersey Mike’s.
Atmosphere: 1
Food: 1
Service: 1
Missed my daughters sandwhich for order and when I came back they said wasn’t us she ordered with a team for state vb then they just didn’t give em to them so had to come back then they were out of French
Atmosphere: 4
Food: 3
Service: 3
I typically love their food, in Denver I ate there three times a week.The Casper drive-through notification apparently doesn't work so you have to drive up to the window and no one is ever there. While you are sitting there waiting for five minutes or more you are staring at the counter, which is disgusting after doing that a few times I just stopped going there all together .
Restaurantji Recommends
The bread here is amazing and fresh. I love the turkey and I love the Italian. The guys here really take pride in their work. Super friendly love this place.
Blasting rap music so loud they got my order wrong. Not even close to what I ordered. The place was also so dirty crumbs and trash everywhere.
Atmosphere: 1
Food: 1
Service: 1
I’d give more stars but I’m sick of going there and being reminded why people in the fast food industry don’t deserve 12 plus and hour. When your manager or owner can’t even do a entry level job properly then it’s shows why people are so annoyed with it. You read my order back to me while handing my sandwich read aloud there was supposed to be bacon added and you didn’t even hesitate to be like oh I didn’t put it on. This has happened the three times I’ve tried eating at your place. Like come on like I know it’s not a lot extra but if you’re going to charge extra for stuff make sure you’re putting it on or just please do a simple job correct! It’s not hard to read the ingredients for a sandwich and stack it on there.
My last trip involved:-Food poisoning on the ham sandwich-A 5 minute wait at the intercom to place my order-Out of certain items on the menuJust go to Jersey Mike's. It's better and literally 50 feet away.
drove from rawlins, was excited to have jimmy john’s to arrive with no bread in the store.
Atmosphere: 1
Food: 1
Service: 1